RASHANDA R. BANKS, MSN,RN
Pearland,Texas
Summary
Highly trained Registered Nurse offering well-developed experience in the care of behavioral health, case management, education and care coordination. Quality-focused and efficiency-driven leader. Seeking a new and fresh opportunity to utilize my diverse skillset.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Adjunct Clinical Instructor, Behavioral Health
Chamberlain University College Of Nursing
12.2022 - Current
- Lead the development, implementation, and evaluation of system-level nursing education programs and professional development initiatives.
- Collaborate with staff, nursing leadership, Clinical Resource Nurses, faculty, and researchers to ensure programs align with organizational goals and standards.
- Promote role competence, professional growth, and lifelong learning among nurses in various practice settings.
- Mentor and role model professionalism, integrity, and ethical behavior.
- Facilitated therapeutic communication, conflict resolution and crisis intervention by redirecting negative behaviors and helping patients regain or improve coping abilities.
Registered Nurse, Per Diem
Supplemental Health Care
10.2019 - Current
- Organized and managed care of patients undergoing various therapies and procedures.
- Administered medications and treatment to patients and monitored responses while working with healthcare teams.
- Updated patient charts with data such as medications to keep records current and support accurate treatments.
- Monitored patient reactions after administering medications and therapies.
LTSS RN Coordinator
Elevance Health
12.2022 - 07.2023
- Responsible for performing telephonic or face-to-face clinical assessments for the identification, evaluation, coordination and management of member's need
- Identifies members for high risk complications and coordinates care in conjunction with the member and the health care team
- Manages members with chronic illnesses, co-morbidities, and/or disabilities, to insure cost effective and efficient utilization of health benefits
Behavioral Health Clinical Coordinator RN
Michael E. DeBakey VA Medical Center
02.2020 - 08.2021
- Maintained ongoing follow-up responsibility for patient caseload ranging from 35-40 patients which led to a decrease in hospitalization rate by 80%. Promoted Health and Wellness of clients and staff.
- Served as case coordinator, assuming accuracy for complex, high-volume assignments and guiding endeavors to successful completion.
- Utilized project management tools, clinical knowledge, electronic medical record, and health education.
- Oversaw implementation of home care program, collaborating with management to achieve smooth operation and promptly respond to operational setbacks. Determined best practices, innovation, and analytical skills in a professional manner.
Triage Nurse
Texas Children’s Hospital
11.2014 - 01.2020
- Assisted in the opening of telephone triage department from the ground floor which decreased unnecessary hospitalizations
- Boosted the success of the organization by improving nursing performance and patient scheduling
- Analyzed key data to resolve issues and improve the end-user experience during the triage process
- Triaged patients by reviewing symptoms and advising on the best treatment plans to facilitate patient care while minimizing the impact on the healthcare system and business stakeholders.
Behavioral Health Registered Nurse
Michael E Debakey VA Medical Center
05.2005 - 11.2014
- Monitored patients' conditions and reported changes in physical presentation, appearance, and behavior to discuss treatment with physicians.
- Assessed physical, psychological, physiologic, and cognitive status of patients.
- Educated patients, families and caregivers on diagnosis and prognosis, treatment options, disease process, and management and lifestyle options.
- Facilitated group therapy sessions to provide additional support and guidance.
- Responded to numerous volatile situations and violent outbreaks to restore safety and security of patients and staff.
- Facilitated therapeutic communication, conflict resolution and crisis intervention by redirecting negative behaviors and helping patients regain or improve coping abilities.
Education
MSN - Nursing
University of Phoenix
Tempe, AZ09.2011
Bachelor of Science - Nursing
Prairie View A & M University
Prairie View, TX12.2004
Skills
- Excellent customer service skills
- Behavioral Health
- Data Collection
- Interviewing Skills
- Integrity and Ethics
- Patient Education
- Process Improvement
- Organizational Goal Development
- Written and Verbal Communication
- Patient Communication
- Discharge Documentation
- Regulatory Compliance
Certification
- Sigma Gamma Rho Sorority, Inc.
Timeline
Adjunct Clinical Instructor, Behavioral Health
Chamberlain University College Of Nursing
12.2022 - Current
LTSS RN Coordinator
Elevance Health
12.2022 - 07.2023
Behavioral Health Clinical Coordinator RN
Michael E. DeBakey VA Medical Center
02.2020 - 08.2021
Registered Nurse, Per Diem
Supplemental Health Care
10.2019 - Current
Triage Nurse
Texas Children’s Hospital
11.2014 - 01.2020
Behavioral Health Registered Nurse
Michael E Debakey VA Medical Center
05.2005 - 11.2014
MSN - Nursing
University of Phoenix
Bachelor of Science - Nursing
Prairie View A & M University
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