Summary
Overview
Work History
Education
Skills
Timeline
Generic

Rashaun Cornielius

Coral Springs

Summary

Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.

Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, completing cash register transactions and maintaining accurate records of all transactions.

Focused Technician with a knack for handling tough customer situations. Skilled in writing and client service. Pursuing a position with a top-notch pest control organization.

Overview

8
8
years of professional experience

Work History

Exterminator

Petri's Positive Pest Control
01.2021 - Current
  • Eliminated pest infestations by conducting thorough inspections and identifying root causes of infestations.
  • Improved customer satisfaction by providing timely and efficient extermination services.
  • Maintained a safe work environment by adhering to safety regulations and using appropriate protective gear.
  • Reduced callbacks for pest control issues with meticulous application of treatments and diligent follow-up visits.
  • Enhanced team productivity by sharing knowledge and expertise with fellow exterminators, leading to more effective service delivery.
  • Managed inventory efficiently, maintaining adequate stock levels of pesticides and equipment while minimizing waste.
  • Increased overall efficiency by streamlining processes for scheduling appointments, managing workload, and coordinating with other team members as needed.
  • Complied with safety guidelines and regulations with during pest control processes.
  • Drove to customer residences and places of business to inspect for pests.
  • Prepared reports and kept detailed records of pest control activities.
  • Deployed physical baits, glue boards, and traps to catch and eliminate interior pests.
  • Responded to customer phone calls and emails quickly to maximize service and improve retention rates.
  • Utilized environmentally conscious methods and products, reducing potential harm to wildlife and the ecosystem.

Lawn Spray Technician

Petri's Positive Pest Control
01.2021 - Current
  • Improved lawn health by accurately applying fertilizers, herbicides, and insecticides according to client needs.
  • Enhanced customer satisfaction by promptly responding to service requests and providing professional lawn care solutions.
  • Maintained safe working environment through proper storage, transportation, and disposal of chemicals used in treatments.
  • Increased client retention by delivering consistent and high-quality lawn care results with each service visit.
  • Educated clients on best practices for maintaining healthy lawns, including watering schedules and mowing techniques.
  • Promoted environmental stewardship by utilizing eco-friendly products and sustainable practices in all aspects of lawn care services.

Order Fulfillment Associate

Home Depot
07.2019 - 01.2021
  • Streamlined order fulfillment processes by implementing efficient picking and packing techniques.
  • Increased customer satisfaction with timely and accurate order delivery through diligent inventory management.
  • Reduced order processing time by consistently maintaining a clean and organized workspace.
  • Enhanced warehouse productivity by effectively collaborating with team members to meet daily quotas.
  • Minimized product damage during shipping by securely packaging items in appropriate materials.
  • Maintained compliance with workplace safety protocols, reducing the risk of accidents or injuries on the job.
  • Assisted in training new associates, sharing best practices for efficient order fulfillment operations and creating a supportive team environment.
  • Developed strong familiarity with warehouse technology systems, enabling quick navigation through inventory databases and expedited processing of orders.
  • Improved pick rates by optimizing routes within the warehouse, reducing travel time between product locations.

Sales Associate

GUESS Factory
04.2019 - 01.2021
  • Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
  • Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
  • Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
  • Streamlined processes within the store''s operations by organizing merchandise layouts for easy access.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Enhanced team productivity by fostering a positive work environment and providing support to colleagues as needed.

Head Referee

Rebounderz Indoor Trampoline Arena
04.2016 - 04.2019
  • Enhanced game fairness by consistently enforcing rules and regulations during matches.
  • Improved player safety by monitoring on-field actions and promptly addressing any misconduct.
  • Increased referee team efficiency by conducting regular training sessions and providing constructive feedback.
  • Streamlined communication with coaches and players, effectively resolving disputes in a timely manner.
  • Maintained high levels of professionalism, ensuring impartiality throughout all games officiated.
  • Maximized accuracy in decisions by staying up-to-date on current sports regulations and rule changes.
  • Strengthened relationships between referees, players, and coaches through clear communication and mutual respect.
  • Contributed to the development of new referees by mentoring junior officials, sharing expertise and valuable insights.
  • Fostered a positive environment for athletic competition by promoting good sportsmanship among participants.
  • Supported league administrators in maintaining accurate records of game results, penalties, and player statistics.

Customer Service Associate

Global Response
03.2016 - 04.2019
  • Enhanced customer satisfaction by effectively addressing inquiries and resolving issues.
  • Streamlined communication with clients for improved service experiences and increased loyalty.
  • Maintained a high level of product knowledge, providing accurate information to customers.
  • Collaborated with team members to achieve monthly targets and optimize workflow efficiency.
  • Handled customer complaints professionally, resulting in satisfactory outcomes and positive feedback.
  • Managed high call volume with exceptional time management skills, minimizing wait times for customers.
  • Trained new associates in company policies and procedures, fostering a supportive work environment.
  • Developed strong relationships with clients through attentive listening and empathetic understanding of their needs.
  • Processed orders accurately and efficiently, ensuring timely delivery of products or services to customers.
  • Provided personalized support for each client, tailoring solutions based on individual circumstances and preferences.
  • Monitored customer feedback channels, identifying areas of improvement for enhanced service quality.

Education

High School Diploma -

Piper High School
Lauderhill, FL
05.2019

Skills

  • Client Education
  • Hazardous Material Handling
  • Safety Protocols
  • Sanitation Practices
  • Chemical Handling
  • Public Health Awareness
  • Appointment Scheduling
  • Time management abilities
  • Adaptability
  • Problem-Solving
  • Time Management
  • Continuous Improvement

Timeline

Exterminator

Petri's Positive Pest Control
01.2021 - Current

Lawn Spray Technician

Petri's Positive Pest Control
01.2021 - Current

Order Fulfillment Associate

Home Depot
07.2019 - 01.2021

Sales Associate

GUESS Factory
04.2019 - 01.2021

Head Referee

Rebounderz Indoor Trampoline Arena
04.2016 - 04.2019

Customer Service Associate

Global Response
03.2016 - 04.2019

High School Diploma -

Piper High School

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Rashaun Cornielius