Rashaun Marshall
Summary
Accomplished Owner/Operator Truck Driver with a proven track record of enhancing customer satisfaction and streamlining delivery processes at ASAP Transport Svcs Llc. Expert in route planning and vehicle maintenance, demonstrating a strong work ethic and professionalism. Achieved a notable record of zero accidents, underscoring a commitment to safety and efficiency.
Upbeat and dependable, bringing solid understanding of logistics and transportation management. Knowledge of DOT regulations and safety protocols combined with skills in route planning and vehicle maintenance. Committed to ensuring timely and secure deliveries, maximizing operational efficiency.
Professional truck driving expert prepared for this role with focus on delivering results and maintaining high standards. Strong collaboration skills and adaptability ensure seamless teamwork and reliability. Expertise in route planning, vehicle maintenance, and safety compliance. Known for dependability, flexibility, and results-driven approach.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Owner/Operator Truck Driver
ASAP Transport Svcs Llc
07.2022 - Current
- Operated with safety and skill to avoid accidents and delays.
- Managed day-to-day business operations.
- Demonstrated safe driving by following regulations and safety procedures, resulting in zero accidents.
- Delivered exceptional customer service by addressing concerns promptly, resolving issues professionally, and fostering positive rapport with clients.
- Managed financial aspects of business operations including budgeting, expense tracking, invoice processing, and tax filing.
- Established strong working relationships with dispatchers, resulting in improved coordination and scheduling.
- Dropped and hooked trailers and changed configuration of equipment.
- Streamlined delivery process by planning optimal routes, considering fuel costs and traffic conditions.
- Continuously updated industry knowledge through participation in professional development opportunities such as training seminars or workshops.
- Promoted a safe work environment by adhering to company policies and federal regulations governing commercial vehicle operations.
- Boosted customer satisfaction by ensuring timely and accurate deliveries, maintaining open communication with clients.
- Managed efficient unloading of freight, inspected merchandise, and documented customer concerns for supervisor.
- Inspected vehicle before and after trips and logged and reported mechanical problems to avoid unsafe hazards.
- Complied with truck driving rules as well as company policies and procedures regarding safe vehicle operations.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
Delivery Driver
United Parcel Services, UPS
11.2017 - 07.2022
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Achieved record of zero accidents through adherence to traffic laws and safety protocols.
Tow Truck Operator
T-Max Towing & Recovery
01.2015 - 11.2017
- Fastened chains, straps, covers, and binders to secure load during transit.
- Recovered vehicles, completed private tows, and managed involuntary pick-ups on behalf of business and law enforcement professionals.
- Assisted in accident scene management, helping to clear roadways and ensure the safety of all involved parties.
- Completed basic maintenance and minor repairs to keep vehicle neat and running properly.
- Improved customer satisfaction by providing timely and efficient towing services to stranded motorists.
- Operated with safety and skill to avoid accidents and delays.
Dairy Manager
Giant Food Stores
09.2007 - 01.2015
- Checked department signage and confirmed proper pricing, making sure sale items accurate.
- Developed strong vendor relationships to ensure reliable product supply and favorable pricing negotiations.
- Conducted regular performance evaluations of team members, providing constructive feedback for continuous improvement.
- Spearheaded initiatives focused on enhancing employee morale, reducing turnover rates within the department.
- Restocked cases with new merchandise and removed expired items for proper disposal.
- Answered questions from customers and discussed new products placed in dairy cases.
- Delegated tasks and gave direction to team of 8 employees within dairy department.
- Trained new employees on proper handling techniques for dairy products, emphasizing food safety procedures.
- Established a culture of teamwork among staff members, fostering open communication channels for efficient problem-solving efforts.
- Maintained an organized and visually appealing dairy section, attracting customers and promoting sales growth.
- Placed supply orders, restocked supplies and merchandised products for purchase by customers.
Education
High School Diploma -
Eleanor Roosevelt
Greenbelt, MD06-1997
Skills
- DOT compliance
- Professionalism and work ethic
- Safe driving practices
- Safety compliance
- Vehicle inspection
- Vehicle maintenance
- Preventive Maintenance
- Route planning
- Strong work ethic
- Clean MVR
- Hazardous materials endorsement
Certification
- Commercial Driver's License (CDL) - Maryland Department of Motor Vehicles.
- Tank Vehicle Endorsement (N) - Maryland Department of Motor Vehicles.
- Double/Triple Trailers Endorsement (T) - Maryland Department of Motor Vehicles.
- Transportation Worker Identification Credential (TWIC) - Transportation Security Administration.
- Entry-Level Driver Training Certification (ELDT) – Federal Motor Carrier Safety Administration.
- Maryland Driver's License
- Hazardous Materials Endorsement (HME) - Transportation Security Administration.
- Passenger Endorsement (P) - Maryland Department of Motor Vehicles.
Timeline
Owner/Operator Truck Driver
ASAP Transport Svcs Llc
07.2022 - Current
Delivery Driver
United Parcel Services, UPS
11.2017 - 07.2022
Tow Truck Operator
T-Max Towing & Recovery
01.2015 - 11.2017
Dairy Manager
Giant Food Stores
09.2007 - 01.2015
- Commercial Driver's License (CDL) - Maryland Department of Motor Vehicles.
- Tank Vehicle Endorsement (N) - Maryland Department of Motor Vehicles.
- Double/Triple Trailers Endorsement (T) - Maryland Department of Motor Vehicles.
- Transportation Worker Identification Credential (TWIC) - Transportation Security Administration.
- Entry-Level Driver Training Certification (ELDT) – Federal Motor Carrier Safety Administration.
- Maryland Driver's License
- Hazardous Materials Endorsement (HME) - Transportation Security Administration.
- Passenger Endorsement (P) - Maryland Department of Motor Vehicles.
High School Diploma -
Eleanor Roosevelt
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