Summary
Overview
Work History
Education
Skills
Professional References
Timeline
Generic

RaShauna Williams RN-ADN

Willoughby,OH

Summary

Dynamic and highly professional Addiction Nurse RN with extensive experience at Praxis Of Landmark, adept at developing tailored care plans and training new staff. Proven expertise in EPIC EMR and exceptional verbal communication skills, ensuring optimal patient outcomes and fostering collaborative healthcare environments. Committed to enhancing recovery through innovative treatment strategies.

Overview

18
18
years of professional experience

Work History

Addiction Nurse RN

Praxis Of Landmark
01.2023 - Current
  • Assessed patients to determine individual needs and develop care plans in coordination with multidisciplinary healthcare professionals.
  • Assisted patients in recovery with MAT therapy
  • Performed routine wound care and dressing changes on schedule.
  • Remained calm during high-stress, critical situations, demonstrating sustained focus and problem-solving in real-time.
  • Updated patient charts with data such as medications to keep records current and support accurate treatments.
  • Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.
  • Administered medications via oral, and intramuscular injections and monitored responses.
  • Trained new nurses in proper techniques, care standards, operational procedures and safety protocols.
  • Administer SQ/IM injections for MAT therapy
  • Patient education
  • Wound care

LPN Charge Nurse-skilled/memory Care

Legacy Health Services
12.2021 - Current
  • Delivered direct quality care to patients by evaluating medical conditions and managing and assessing treatments.
  • Analyzed patient assessments and laboratory data to bring any issues to attention of physicians.
  • Assembled and used equipment such as catheters, tracheotomy tubes or oxygen suppliers to effectively manage patient care.
  • Managed daily staff assignments and patient scheduling to guarantee clinic coverage and flow.
  • Promoted patient independence by teaching self-care skills and explaining conditions and medications.
  • Updated patient medical records with services provided, health conditions and response to treatments using Point Click Care EMR.
  • Conducted patient assessments per to obtain patient health history, pain levels, allergies and vital signs.
  • Documented patient vitals, behaviors and conditions to communicate concerns to MD/NP.
  • Responded to patient requests with appropriate clinical and personal assistance.
  • Worked with multidisciplinary team to carry out successful treatment plans for diverse acute and chronic conditions.
  • Took samples to complete diagnostic and routine assessment tests.


Clinical Service Desk Support/LPN

Nuance Communications
04.2018 - 12.2021
  • Responded to user operational issues with desktop computers, laptops and mobile electronic devices to enable problem resolution.
  • Entered service tickets into incident tracking system to facilitate faster problem identification and resolution.
  • Resolved common user concerns by utilizing preset issue resolution scripts.
  • Diagnosed and resolved user system functionality issues to enable completion of desired operations.
  • Addressed user customer service concerns and decided when to escalate problems to specialist team members.
  • Engaged in user support interactions via telephone, chat and email platforms.
  • Delivered exceptional support to Dragon and EPIC users
  • Supports our callers by resolving issues and improving workflows.
  • SME (Subject Matter Expert) and Point person for voicemails and emails covering multiple hospitals


Traveling EPIC IT Consultant/LPN

NUANCE COMMUNICATIONS
06.2016 - 04.2018
  • Support clinical and ancillary staff with the use of EPIC modules to be able to navigate the system to document care of patients in a variety of settings
  • Assisted with physician personalization; building templates and smartphrases
  • Knowledge base use to support nurses, physicians and ancillary staff with workflows
  • Assist with implementation of EPIC use when converting from another EMR or from paper documentation
  • Supported multiple EPIC modules; CPOE, Ambulatory, Beaker, ASAP, Cadence, Clindoc, Stork, Beacon
  • Supported Dragon Dictation for providers (DMO and 360)

Homecare Nurse

Maxim Healthcare
02.2016 - 06.2016
  • Educated and supervised patients and family members regarding prevention strategies, self-care techniques and nursing care needs.
  • Administered medications and oversaw activities of daily living such as bathing, hygiene and ambulation.
  • Observed patient to chart and report changes in patient condition and adverse reactions to medications and treatments.
  • Coordinated and collaborated with various multidisciplinary teams to coordinate care and promote patient safety and health.
  • Took vital signs to assess patient health progress and needs.
  • Updated and developed care plans to establish goals based on patient's nursing diagnosis.
  • Offered exceptional care and support to individuals recovering from acute incidents and dealing with chronic conditions.
  • Promoted patient and family comfort during challenging recoveries to enhance healing and eliminate non-compliance problems.
  • Recorded details regarding therapies to keep patient charts updated.
  • Administered medications and treatment to patients and monitored responses while working with healthcare teams to adjust care plans.
  • Educated family members and caregivers on patient care instructions.
  • Adhered to strict safety measures by carefully determining proper dosages before administering medications.
  • Provided diabetic teaching and monitoring
  • Wound care management

Traveling EPIC IT Consultant/LPN

Leidos Health
05.2016 - 05.2016
  • Supported EPIC Beaker module for oncology clinic laboratory staff
  • Assisted with properly resulting and inputting labs in the EPIC system


Traveling EPIC IT Consultant/Chart Abstractor/LPN

Leidos
07.2015 - 03.2016
  • Performed chart abstraction independently for upcoming EPIC implementations for multiple locations
  • Performed scanning of patient medical records into EPIC to be added to the electronic medical record


Traveling EPIC IT Consultant/LPN

Leidos
08.2014 - 07.2015
  • Support clinical and ancillary staff with the use of EPIC modules to be able to navigate the system to document care of patients in a variety of settings
  • Assisted with physician personalization; building templates and smartphrases
  • Knowledge base use to support nurses, physicians and ancillary staff with workflows
  • Assist with implementation of EPIC use when converting from another EMR or from paper documentation
  • Supported multiple EPIC modules; CPOE, Ambulatory, Beaker, ASAP, Cadence, Clindoc, Stork, Beacon

Traveling EPIC IT Consultant/LPN

ACRO Corp
05.2012 - 06.2014
  • Support clinical and ancillary staff with the use of EPIC modules to be able to navigate the system to document care of patients in a variety of settings
  • Assisted with physician personalization; building templates and smartphrases
  • Knowledge base use to support nurses, physicians and ancillary staff with workflows
  • Assist with implementation of EPIC use when converting from another EMR or from paper documentation
  • Supported multiple EPIC modules; CPOE, Ambulatory, ASAP, Cadence, Clindoc, Stork, Beacon

Licensed Practical Nurse

McGregor Nursing Home
06.2011 - 12.2013
  • Managed patient care through closely monitoring respiration, blood pressure and blood glucose levels.
  • Cared for wounds, provided treatments and assisted with procedures.
  • Monitored, tracked and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
  • Assisted with admissions, appointments, transfers and discharges.
  • Medication administration
  • Provided skilled nursing care
  • Administered parenteral feeding
  • Patient teaching
  • Provided diabetic teaching and insulin administration
  • IV maintenance and therapy
  • Delegation of tasks to appropriate staff
  • Documentation of care using EMR
  • Collaboration of care with other staff for continuation of care
  • Administered controlled narcotics, inserted IVs and performed catheterizations.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Minimized staff and patient infection risk by cleaning and disinfecting equipment instruments.
  • Gathered lab specimens, ordered testing and interpreted results to diagnose patients.

Licensed Practical Nurse

Grande Pointe
05.2010 - 08.2011
  • Managed patient care through closely monitoring respiration, blood pressure and blood glucose levels.
  • Cared for wounds, provided treatments and assisted with procedures.
  • Monitored, tracked and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
  • Assisted with admissions, appointments, transfers and discharges.
  • Medication administration
  • Provided skilled nursing care
  • Administered parenteral feeding
  • Patient teaching
  • Provided diabetic teaching and insulin administration
  • IV maintenance and therapy
  • Delegation of tasks to appropriate staff
  • Documentation of care using EMR
  • Collaboration of care with other staff for continuation of care
  • Administered controlled narcotics, inserted IVs and performed catheterizations.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Minimized staff and patient infection risk by cleaning and disinfecting equipment instruments.
  • Gathered lab specimens, ordered testing and interpreted results to diagnose patients.

Licensed Practical Nurse

Broadview Multi-Care
02.2008 - 05.2011
  • Managed patient care through closely monitoring respiration, blood pressure and blood glucose levels.
  • Cared for wounds, provided treatments and assisted with procedures.
  • Monitored, tracked and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
  • Assisted with admissions, appointments, transfers and discharges.
  • Medication administration
  • Provided skilled nursing care
  • Administered parenteral feeding
  • Patient teaching
  • Provided diabetic teaching and insulin administration
  • IV maintenance and therapy
  • Delegation of tasks to appropriate staff
  • Documentation of care using EMR
  • Collaboration of care with other staff for continuation of care
  • Administered controlled narcotics, inserted IVs and performed catheterizations.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Minimized staff and patient infection risk by cleaning and disinfecting equipment instruments.
  • Gathered lab specimens, ordered testing and interpreted results to diagnose patients.

Education

Associate of Science - RN

ATS Institute of Technology
Highland Hts., Ohio
04.2011

Associate of Science - LPN

ATS Institute of Technology
Highland Hts., Ohio
09.2007

Skills

  • Highly Professional
  • Organizational Skills
  • Verbal and Written Communication
  • Microsoft Windows and Office
  • Multitasking and Prioritization
  • Level 1 Remote Clinical Service desk support
  • Knowledge of Dragon (DMO and 360)
  • Bomgar remote tool
  • Point Click Care EMR
  • Excel, Power Point, Microsoft Word
  • Citrix Director
  • EPIC EMR

Professional References

1. Mark Knapik, Application Product Supervisor, CSD

330-635-5038

MarkKnapik3037@yahoo.com


2. Chivon Wolfe, LPN

440-381-4145

chivonwolfe@gmail.com


3. Cesar Moreno, Manager, Clinical Service Desk

206-330-1081

cesar.moreno@nuance.com





Timeline

Addiction Nurse RN

Praxis Of Landmark
01.2023 - Current

LPN Charge Nurse-skilled/memory Care

Legacy Health Services
12.2021 - Current

Clinical Service Desk Support/LPN

Nuance Communications
04.2018 - 12.2021

Traveling EPIC IT Consultant/LPN

NUANCE COMMUNICATIONS
06.2016 - 04.2018

Traveling EPIC IT Consultant/LPN

Leidos Health
05.2016 - 05.2016

Homecare Nurse

Maxim Healthcare
02.2016 - 06.2016

Traveling EPIC IT Consultant/Chart Abstractor/LPN

Leidos
07.2015 - 03.2016

Traveling EPIC IT Consultant/LPN

Leidos
08.2014 - 07.2015

Traveling EPIC IT Consultant/LPN

ACRO Corp
05.2012 - 06.2014

Licensed Practical Nurse

McGregor Nursing Home
06.2011 - 12.2013

Licensed Practical Nurse

Grande Pointe
05.2010 - 08.2011

Licensed Practical Nurse

Broadview Multi-Care
02.2008 - 05.2011

Associate of Science - RN

ATS Institute of Technology

Associate of Science - LPN

ATS Institute of Technology