RaShawn Bailey
Oxon Hill,MD
Summary
Results-driven professional with expertise in schedule management, team training, and performance improvements. Proven track record in enhancing operational efficiency and ensuring customer satisfaction.
Overview
17
17
years of professional experience
Work History
Assistant General Manager
Kenny’s Kale
Temple Hills, Maryland
07.2023 - Current
- Oversaw daily operations to ensure efficient service and customer satisfaction.
- Coordinated staff schedules to optimize labor and meet business needs.
- Provided training, guidance, and support to staff members on proper procedures and policies.
Regional Operations Manager
Reef Kitchens
Washington, DC
04.2021 - 08.2023
- Educated employees on corporate policy and procedure compliance to facilitate improved operations outcomes.
- Verified adherence to OSHA and internal safety standards to minimize risks and enhance workplace safety.
- Drove performance improvements by collaborating with senior leadership to plan and implement new training initiatives.
- Developed operating budgets for each store and worked cooperatively with teams to control expenses, eliminate waste and reduce overhead costs.
- Facilitated communication between kitchen teams to streamline operations and resolve issues.
Assistant General Manager
Twisted at the Wharf
Washington, DC
03.2020 - 04.2021
- Placed new inventory orders and oversaw correct restocking procedures to maintain operational output.
- Supervised critical budget implementations, employee reviews, training and scheduling for projects.
- Motivated and led team members to work together to achieve targets.
- Managed and mentored staff to carry out operational directives with high productivity and accuracy.
- Recruited, hired, trained, developed and supervised team of 20 employees.
Delivery Driver Supervisor
Safeway
Washington , DC
12.2014 - 03.2020
- Grouped and routed deliveries according to designated areas to maintain efficient delivery times.
- Handled customer service complaints with utmost professionalism and knowledgeable responses to maintain trust and company loyalty.
- Evaluated procedures, making corrections and changes to reduce safety issues and meet compliance.
Assistant Manager
Payless Shoes
Oxon Hill , MD
04.2009 - 10.2014
- Mentored staff to enhance skills and achieve daily targets, using hands-on and motivational leadership.
- Directed and led employees, supervising activities to drive productivity and efficiency.
- Initiated inventory control measures to manage and replenish stock, maintain cost levels and meet customer demand.
- Implemented training processes for newly hired employees and supervised department managers, shift leads and production personnel.
- Led employee performance evaluations and rewarded top performers to retain quality personnel.
Education
Culinary Arts - Culinary Arts
DC Central Kitchen Culinary Program
Washington, DC07.2014
Skills
- Supervision and training
- Profit and loss accountability
- Performance improvements
- Schedule management
- Cross-functional team management
- Delivery fleet management
Timeline
Assistant General Manager
Kenny’s Kale
07.2023 - Current
Regional Operations Manager
Reef Kitchens
04.2021 - 08.2023
Assistant General Manager
Twisted at the Wharf
03.2020 - 04.2021
Delivery Driver Supervisor
Safeway
12.2014 - 03.2020
Assistant Manager
Payless Shoes
04.2009 - 10.2014
Culinary Arts - Culinary Arts
DC Central Kitchen Culinary Program