Facilitates effective communication between internal and external resources throughout the program lifecycle.
Monitors performance metrics against established goals and objectives for each project phase.
Collaborates closely with other departments to ensure timely completion of tasks essential for successful program delivery.
Conducts regular status meetings with internal teams and external partners to track progress against established milestones.
Coordinates resources across multiple departments and teams as needed for successful completion of projects.
Project Manager
Environmental Systems Research Institute, ESRI
01.2021 - 06.2023
Works with department leadership and staff to design and support initiatives focused on internal professional development, career growth, and communications efforts
Brief leadership and staff on status of initiatives, identifying gaps, gains, and needs
Review success of initiatives, collect feedback, synthesize information, and offer ideas for improvement
Schedule and facilitate meetings between project stakeholders to discuss deliverables, schedules and conflicts
Tracks project and team member performance closely to quickly intervene in mistakes or delays
Develops and implements project plans and budgets to ensure successful execution
Develops systems and procedures to improve operational quality and team efficiency
Oversee workforce management planning, volume predictions and capacity planning
Program Manager
GAP Solutions Inc.
07.2016 - 12.2020
Managed and supervised administrative and daily program operations, complying with policies and regulations
Identified program obstacles and communicated possible impacts to team
Coached team members on productivity strategies to accomplish challenging goals
Addressed and resolved technical, financial, and operational concerns by working with team members and directors
Met with project stakeholders on regular basis to assess progress and make adjustments
Engaged and worked alongside cross-functional stakeholders to manage strategic initiatives
Interacted with customers and clients to identify business needs and requirements
Worked with subject matter experts to develop and implement mentoring programs to promote better learner experiences
Business Banker
Wells Fargo Bank
08.2015 - 07.2016
Effectively acquired, managed, and grew account relationships with business customers that have annual gross of generally more than $5MM and less than $20MM in sales
Ensured overall success and growth of assigned portfolio by deepening relationships of existing customers and through acquisition of new customers
Proactively assessed their financial needs for purpose of formulating business plan and delivering effective variety of financial products and services in order to help customer succeed financially
Education
Business Management
Wayland Baptist University
TX
2013
Skills
Resource Strategy Development
Risk Mitigation Planning
Researching and Compiling Data
Plan Projects
Program Reviews
Team Leadership
Project Planning
Employee Appraisals
Employee Research
P>Knowledge of content management
P>Leadership abilities
P>P&L Management
P>Improvement plan knowledge
Certification
Certified Srum Master (CSM)
Resource Management Certified Professional (RMCP)
Top Secret Clearance
Timeline
Project Manager, PMO
Invictus International Consulting
06.2023 - Current
Project Manager
Environmental Systems Research Institute, ESRI
01.2021 - 06.2023
Program Manager
GAP Solutions Inc.
07.2016 - 12.2020
Business Banker
Wells Fargo Bank
08.2015 - 07.2016
Business Management
Wayland Baptist University
Certified Srum Master (CSM)
Resource Management Certified Professional (RMCP)
Top Secret Clearance
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SHARON LEESHARON LEE
Vice President of Finance & Accounting at Invictus International ConsultingVice President of Finance & Accounting at Invictus International Consulting