Rashawn Ross

• Worked with personnel and managers to meet strict timelines.
• Trained new team members on site policies and procedures.
• Supervised material usage and contractor man-hours to keep projects in line with budgetary restrictions.
• Conducted thorough quality assurance checks on completed work, ensuring compliance with industry standards and client requirements.
• Oversaw employee attendance record, handled payroll, and ordered new materials for sites.
• Oversaw equipment maintenance routines regularly ensuring optimal performance levels across all machinery used onsite.
• Enhanced site safety by implementing rigorous daily inspection routines.
• Assisted students with homework completion, providing individualized support and guidance as needed.
• Managed behavioral issues and used positive behavior strategies for groups of up to 80 students.
• Enhanced student engagement by incorporating interactive activities and group projects in after-school programs.
• Implemented student safety measures across program to minimize accidents.

• Provided compassionate support, addressing patient concerns and inquiries in a professional manner.
• Maintained a high degree of professionalism and composure in high-stress situations, ensuring the well-being of patients and staff alike.
• Provided exceptional customer service to patients from diverse backgrounds, fostering an inclusive environment that promoted trust and respect.
• Determined nature and urgency of patient requests to refer patients to appropriate medical staff.
• Maintained strict confidentiality, adhering to HIPAA regulations while handling sensitive patient information.
• Answered telephone calls to offer office information, answer questions, and direct calls to staff.

• Full-Time: 33 hours per week.
• Greeted children at counter to fulfill requests and answer questions.
• Maintained clean, trash-free workspaces to maximize productivity and safety.
• Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
• Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
• Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
• Sanitized dining ware and kitchen equipment according to health code standards.
• Made food according to standard recipes with requested changes for children satisfaction.
• Prevented food spoilage by monitoring dates, rotating stock and following proper storage procedures.

• Full-Time/Temporary 40 hours per week and 1 year assignment
• Kept office supplies well organized and sufficiently stocked, placing orders promptly to replenish materials before depleted.
• Promptly received and forwarded incoming communications, such as phone calls, emails and letters, to appropriate staff.
• Managed multiple projects simultaneously using organizational and analytical skills.
• Attended training associated with role to improve skills and boost speed.
• Organized and prioritized proofreading, spell checking, document filing and data entry.
• Transcribed meeting minutes into digital format and stored in data repository.
• Interacted with public on phone and at reception desk to answer questions and resolve issues.
• Entered data into databases in alphabetic and numerical order.
• Prepared data by compiling and sorting information.

• Full-Time: 40 hours + O.T. 4 hours per week
• Planned and cased mail in sequence of delivery for designated route.
• Engaged customers with pleasant demeanor and offered to help with mail-related issues.
• Used portable devices to maintain system records by scanning items delivered to homes and businesses.
• Operated vehicles and equipment to transport packages and mail pieces.
• Collected mail from letter boxes on specific route both on foot and by vehicle.
• Worked closely with other employees in mail office and handled various administrative tasks.
• Explained mail regulations, policies or procedures to postal customers.
• Obtained written authorization to perform activities and release certified materials.

• Full-Time: 30 hours per week
• Remedied issues quickly and effectively through active listening, conflict resolution and dynamic communication skills.
• Worked closely with guests, some VIP or celebrity, with high degree of respect for privacy.
• Maintained front desk's concierge book to provide visitors with access to relevant local information.
• Arranged for transportation to and from airport, train station and events for visitors.
• Explained security policies and procedures to guests and hotel staff to promote visitor confidence and safety.
• Facilitated visitor requests for dining and tourist attractions by researching various venues and locales.
• Provided each guest with list of resort's upcoming activities and events upon check-in to enhance stays.
• Demonstrated respect, friendliness and willingness to help wherever needed.
• Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
• Maintained energy and enthusiasm in fast-paced environment.

• Full-Time: 40 hours per week
• Maintained effective schedule balance between rest periods, active doctor appointments and instructions on providing daily needs for the health of the patient.
• Clean/Sanitized dishes, tabletops, and frequently touched surfaces to prevent spreading of germs.
• Prepared healthy foods and beverages for patient based on optimal dietary guidelines and individual restrictions.
• Planned and guided age-appropriate tasks like reading, crafts and exercises.
• Assisted patients with dressing, grooming and feeding needs, helping to overcome and adapt to mobility restrictions.
• Completed household management tasks for clients within private home settings.
• Provided assistance to clients by handling household cleaning duties, managing schedules and transporting to and from medical appointments.
• Encouraged patients to participate in safe physical activity to help boost mood and improve overall wellness.
• Coordinated daily medicine schedules and administration to help clients address symptoms and enhance quality of life.

• Full-Time 40 hours +O.T 10 hours per week
• Sorted mail according to size, shape, and destination.
• Sorted and placed mail into mailboxes and post office boxes with high levels of accuracy.
• Provided service and sales to walk-in customers.
• Used automated mail processing equipment to sort and collate mail.
• Loaded and unloaded shipping containers and vehicles.
• Loaded letters onto processing equipment, removed non-processable letters and maintained continuous sorting feed.
• Weighed letters and packages and calculated costs based on classification, weight and destination.
• Weighed mail and computed pricing amounts.
• Moved bulk containers and large parcels with forklifts.
• Released registered and special delivery letters and packages to designated recipients and obtained signatures for release.
• Helped customers by carrying oversized parcels inside residences.
• Assisted customers in completing and submitting forms to update address or report lost and stolen mail.

• Full-Time: 30-40 hours per week
• Coached employees and trained on methods for handling various aspects of sales, complicated issues and difficult customers.
• Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
• Oversaw employee performance, corrected problems and increased efficiency to maintain productivity targets.
• Met with management to discuss work plans and develop enhancements and strategies to achieve operational objectives.
• Trained team members in successful strategies to meet operational and sales targets.
• Implemented daily operating procedures to keep store clean, adequately stocked and well-organized.
• Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
• Effectively allocated tasks during high-traffic times to keep operations running smoothly and employees focused.
• Marked-down clearance items and relocated merchandise to proper store areas.
• Assigned jobs to individual employees by considering factors such as previous training, current abilities and general knowledge.

The

• Part-Time: 20-30 hours per week
• Maintained effective schedule balance between rest periods, active play and instruction.
• Sanitized dishes, tabletops, toys and frequently touched surfaces to prevent spreading of germs.
• Introduced children to educational games and activities to boost learning.
• Enforced rules and managed behavior through developmentally appropriate discipline.
• Prepared healthy foods and beverages for children based on optimal dietary guidelines and individual restrictions.
• Observed children to proactively identify issues with emotional or physical development and worked with parents and supervisors to address concerns.

• Part-Time: 25-30 hours per week
• Interacted with customers by phone, email or in-person to provide information.
• Provided clerical support to company employees by copying, faxing and filing documents.
• Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
• Responded to inquiries from callers seeking information.
• Provided quality clerical support through data entry, document management, email correspondence and overseeing operation of office equipment.
• Maintained organized files and stocked supplies to support team needs and maximize performance.

• Worked with personnel and managers to meet strict timelines.
• Trained new team members on site policies and procedures.
• Supervised material usage and contractor man-hours to keep projects in line with budgetary restrictions.
• Conducted thorough quality assurance checks on completed work, ensuring compliance with industry standards and client requirements.
• Oversaw employee attendance record, handled payroll, and ordered new materials for sites.
• Oversaw equipment maintenance routines regularly ensuring optimal performance levels across all machinery used onsite.
• Enhanced site safety by implementing rigorous daily inspection routines.
• Assisted students with homework completion, providing individualized support and guidance as needed.
• Managed behavioral issues and used positive behavior strategies for groups of up to 80 students.
• Enhanced student engagement by incorporating interactive activities and group projects in after-school programs.
• Implemented student safety measures across program to minimize accidents.