RASHAWNA LEWIS
Detroit,MI
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Technical and computer savvy with deep and current mastery of social media trends and practices.
Overview
7
7
years of professional experience
1
1
Certification
Work History
ADMINISTRATIVE FRONT AND ASSISTANCE/ADMINISTRATIVE SUPPORT
Luv-N-Care Animal Hospital
01.2021 - 11.2021
- Handled day-to-day office management duties
- Updated patient information and insurance details for accurate electronic medical records.
- Experienced in receiving processing calls and receiving payments
- Scheduled and coordinated meetings and appointments
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Documented animals' weight, size and condition in computer system for review by senior staff.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Kept kennels clean, tidy and spaces stocked with items for pet or staff needs.
- Documented pet care activities, immunizations and treatments delivered.
ADMINISTRATIVE
The Forever Pink Boutique
01.2017 - Current
- Handle the day-to-day administrative support responsibilities of running the Operations
- Perform tasks including data entry, filing records, screen and transfer calls, assist with maintaining inventory, Packing and shipping products, and billing
- Assist with virtual selling
- Use various software applications such as spreadsheets, relational databases, ability to manipulate and format data and reports
- Entrusted to manage office in the supervisor’s absence
- Provided timely, courteous and knowledgeable response to information requests in person and virtually
Social Media Content Creator
Self-employeed
01.2021 - Current
- Produced and created content for small business and managed social media accounts
- Organizing content
- Customized brand message to reach and capture target audience interest and drive engagement.
- Posting and creating daily content for clients
- Managing clients social media accounts
- Utilized excellent customer service skills to engage clients social media audience
- Demonstrated excellent work ethic and leadership qualities
Buisness analyst/program coordinator
Chickgeek
01.2022 - 12.2022
- Demonstrated strong problem-solving skills by resolving customer issues during first call.
- Assisted coworkers and staff members with special tasks on daily basis.
- Managing social media accounts and posting content
- Managed invoicing and payment processing operations.
- Answered phone with friendly greeting to create positive inbound calling experience for customers.
- Managed filing system, entered data and completed other clerical tasks.
Childcare Worker
Great Strides Childcare
03.2023 - Current
- Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
- Maintained effective schedule balance between rest periods, active play, and instruction.
- Encouraged children's emotional and social development.
- Promoted good behavior with positive reinforcement methods.
- Led children in creative, athletic, and educational activities while maintaining safe and orderly group.
- Administered prescribed medication in pill, liquid and shot format.
- Encouraged children to develop healthy social and emotional skills.
- Developed age-appropriate activities and crafts to engage children.
Education
High School Diploma -
Oak Park High School
Oak Park, MI06.2022
Skills
- Customer Service
- Time Management
- Report & Documentation
- Microsoft Office
- Leadership
- Data Entry
- Skilled on all Microsoft Programs
- Social Media Management
- Office Equipment Operation
- Scheduling
Certification
- First Aid/CPR Certified
Timeline
Childcare Worker
Great Strides Childcare
03.2023 - Current
Buisness analyst/program coordinator
Chickgeek
01.2022 - 12.2022
Social Media Content Creator
Self-employeed
01.2021 - Current
ADMINISTRATIVE FRONT AND ASSISTANCE/ADMINISTRATIVE SUPPORT
Luv-N-Care Animal Hospital
01.2021 - 11.2021
ADMINISTRATIVE
The Forever Pink Boutique
01.2017 - Current
High School Diploma -
Oak Park High School
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