Summary
Overview
Work History
Education
Skills
Timeline
Hi, I’m

RASHAWNDA GALLOWAY

Lubbock,Tx

Summary

Energetic Warehouse Associate offering 2 years of experience receiving, loading, sorting, and unloading merchandise. Well-versed in forklift and hand truck operations coupled with in-depth knowledge of warehouse data systems. Productive and versatile individual committed to minimizing loss and maximizing sales. Efficient warehouse team member accustomed to fast-paced, physically demanding work. Lifts up to 50 pounds without assistance and smoothly uses machinery for heavier loads. Skilled at loading and unloading trucks, staging shipments, and storing products. Adept clerical professional competent in dealing with vendors to maintain on-time deliveries and correct shipment errors. Tenacious in pursuing resolutions and keeping inventory optimized with an organized, efficient system. Work effectively with warehouse, distribution, and management professionals to support successful Amazon operations. High-performing Order Filler maintains required production and accuracy to meet customer demands. Performs full range of warehousing activities and manages workload with minimal oversight. Adheres to company procedures and works consistently with safety, quality, and sanitation requirements. Multitasking Customer Service Greeting Learning Quickly Order picking Strong communication Shipment unpacking Truck processing Cardboard baling Equipment operation

Overview

9
years of professional experience

Work History

VXI Global Solutions LLC
Lubbock, TX

Call Center Agent
01.2022 - 02.2023

Job overview

  • Adhered to company policies and scripts to consistently achieve call-time and quality standards.
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
  • Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
  • Maintained and managed customer files and databases.
  • Automated processes to manage remote network.
  • Received multiple positive reviews acknowledging dedication to excellent customer service.
  • Verified accurate responses to questions and inquiries by maintaining advanced product knowledge.

Amazon
Katy, TX

Warehouse Associate
02.2019 - 07.2021

Job overview

  • Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies.
  • Prepared orders for shipment by picking, packing, and labeling merchandise.
  • Worked safely around moving machinery.
  • Inspected work areas for cleanliness and obstacles and removed cartons and boxes to keep work areas organized and hazard-free.
  • Cleaned and maintained warehouse in compliance with OSHA safety standards.
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Operated pallet jacks and material moving equipment to receive and transport items from various warehouse locations.
  • Assembled orders and packed items for shipment, conveying orders to shipping personnel
  • Alternated goods in inventory by observing first-in and first-out approach to keep shelves organized and properly stocked.

Burlington
Katy, Tx

Cashier
08.2015 - 07.2016

Job overview

  • Maintained clean, organized, and well-stocked checkout areas
  • Balanced cash drawer at beginning and end of each shift
  • Engaged with customers while completing cash register transactions
  • Provided information to customers on products or services.

Santikos pallidum
Richmond, Tx

Server
2014 - 2015 (1 year)

Job overview

  • Supported bussers with table-cleaning during high-volume shifts
  • Presented specialty dishes with tableside service
  • Followed safety, sanitization, and food handling guidelines
  • Memorized menu additions, changes, and limited offerings
  • Coordinated more than 50 orders each day
  • Managed customer expectations, communicating realistic food preparation times and opinions on menu items.
  • Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
  • Used slow periods to restock supplies, ice, trays, and delivery bags.
  • Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
  • Cultivated warm relationships with regular customers.

Victors Mexican
Fulshear, Tx

02.2014 - 08.2014

Job overview

  • Delivered food and beverages promptly to customers
  • Followed safety, sanitization, and food handling guidelines
  • Processed credit card transactions, gift cards, and cash transactions.

Education

Silverado High School
Victorville, CA

High School Diploma
03.2013 - 07.2013

Skills

    Call center operations

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Timeline

Call Center Agent

VXI Global Solutions LLC
01.2022 - 02.2023

Warehouse Associate

Amazon
02.2019 - 07.2021

Cashier

Burlington
08.2015 - 07.2016

Server

Santikos pallidum
2014 - 2015 (1 year)

Victors Mexican
02.2014 - 08.2014

Silverado High School

High School Diploma
03.2013 - 07.2013
RASHAWNDA GALLOWAY