RaShawnda Carter
Washington
Summary
Results-driven professional with a strong background in administrative support and quality assurance. Skilled in effective communication and process optimization, contributing to improved workflows and team performance. Committed to enhancing organizational effectiveness through meticulous attention to detail.
Overview
10
10
years of professional experience
Work History
Quality Assurance Specialist
MTM Transportation
Hyattsville, MD
04.2023 - Current
- Documenting and reporting product or service quality levels.
- Developing a workflow for product inspection. Communicating with other team members to solve problems.
- Following up with the appropriate channels when mistakes are found.
- Training other quality insurance members on all inspection processes.
Administrative Assistant
TDB Communications
Washington, DC
03.2020 - 03.2023
- Coordinated office operations, ensuring efficient workflow and communication across departments.
- Managed scheduling and calendar for executives, optimizing time management and meeting effectiveness.
- Developed and maintained filing systems, enhancing document retrieval speed and organization.
- Assisted in preparing reports and presentations, improving clarity and professionalism of communications.
Account Executive - Payables and Receivables
Cardinal Plumbing
Sterling, VA
06.2016 - 02.2020
- Managed accounts payable and receivable processes to ensure timely transactions and accurate financial reporting.
- Developed and implemented strategies to improve cash flow management and reduce outstanding invoices.
- Collaborated with cross-functional teams to streamline billing procedures, enhancing overall operational efficiency.
- Led training sessions for new staff on accounts management software, improving team proficiency and productivity.
Education
Bachelor of Science - Communications
Washington Adventist University
Takoma Park ,MDSkills
- Quality assurance
- Call Center
- Problem-solving skills
- Microsoft Office
- Administrative
- Data entry
Timeline
Quality Assurance Specialist
MTM Transportation
04.2023 - Current
Administrative Assistant
TDB Communications
03.2020 - 03.2023
Account Executive - Payables and Receivables
Cardinal Plumbing
06.2016 - 02.2020
Bachelor of Science - Communications
Washington Adventist University