Rashawnia Wade
4370 Ladson Rd Apt F302,SC
Summary
Dynamic professional with extensive experience at Amazon, excelling in warehouse operations and inventory management. Proven track record of enhancing customer satisfaction through effective problem resolution and process improvements. Skilled in team training and compliance standards, consistently surpassing sales goals while maintaining high-quality service and operational efficiency.
Overview
12
12
years of professional experience
Work History
Amazon Distributor
Amazon
10.2021 - Current
- Operated warehouse equipment to efficiently handle inventory and ensure accurate order fulfillment.
- Coordinated daily shipping schedules to optimize delivery timelines and enhance customer satisfaction.
- Monitored stock levels and reported discrepancies to maintain inventory accuracy and reduce waste.
- Assisted in training new team members on safety protocols and operational procedures for efficiency.
- Implemented process improvements that streamlined workflows and increased overall productivity in the distribution center.
- Streamlined distribution processes for improved efficiency and reduced delivery times.
- Collaborated with suppliers for timely product deliveries, ensuring client satisfaction.
- Increased customer satisfaction by providing exceptional service and support to distributors.
- Addressed any complaints or issues swiftly, demonstrating a commitment to excellent customer service.
- Surpassed sales targets consistently through effective account management strategies.
- Contributed to revenue growth by identifying new sales opportunities and closing deals successfully.
- Enhanced customer satisfaction by providing detailed product information and efficient order processing.
- Resolved customer complaints promptly, maintaining positive reputation in market.
- Maintained up-to-date knowledge of industry regulations, ensuring compliance in all distribution activities.
- Conducted regular inventory audits to ensure accuracy and prevent losses.
- Streamlined order processing with implementation of new software, reducing errors and improving efficiency.
Private PCA
Private Duty Home Care
02.2014 - Current
- Assisted clients with daily living activities, ensuring comfort and safety in home environments.
- Monitored client health status, reporting changes to healthcare professionals as needed.
- Provided companionship and emotional support, enhancing overall well-being for clients.
- Administered medications according to prescribed schedules, ensuring adherence to care plans.
- Developed and maintained positive relationships with clients and families through effective communication.
- Assisted in mobility support, using proper techniques to prevent injury during transfers.
- Documented client progress and care activities accurately for continuity of care reporting.
- Collaborated with multidisciplinary teams to optimize personalized care strategies for clients.
- Assisted patients with daily living activities, promoting independence and wellbeing.
- Ensured proper hygiene practices were followed by assisting with bathing, grooming tasks.
- Improved patient comfort by providing compassionate and attentive care.
- Maintained a clean and safe environment for patients, reducing the risk of infections and accidents.
- Answered patient assistance calls, assessed needs, and offered qualified support.
- Developed strong relationships with patients'' families to provide updates on progress and address concerns collaboratively.
- Provided emotional support to patients and families during difficult times, fostering trust and rapport.
- Facilitated meal planning, preparation, feeding assistance as needed while adhering to specific dietary restrictions or requirements.
- Obtained patient vital signs and reported results to staff nurse or physician, noting changes from prior measurements.
- Monitored vital signs and reported changes in patient condition to medical professionals promptly.
- Prevented bedsores through regular repositioning and skin assessments of at-risk patients.
- Managed challenging behaviors in dementia patients using de-escalation techniques, creating a calm atmosphere within the care setting.
- Helped patients maintain healthy skin by checking wounds, assessing integrity, and bathing bedbound individuals.
- Enhanced patient mobility by assisting with transfers, ambulation, and range of motion exercises.
- Responded to patient emergencies with immediate care and notified clinicians to provide comprehensive assistance.
- Coordinated transportation services for medical appointments or other necessary outings for patients who required assistance outside of the home setting.
- Collaborated with healthcare teams to develop individualized care plans, ensuring optimal outcomes for each patient.
- Maximized patient satisfaction by helping individuals carry out personal tasks such as dressing and walking.
- Documented patient information accurately in electronic medical records, ensuring continuity of care among healthcare providers.
- Promoted social interaction among residents within a long-term care facility which enhanced overall quality of life.
- Educated patients on self-care techniques and disease management strategies, empowering them to take control of their health.
- Provided respite care for family caregivers, allowing them to rest and recharge while ensuring the continued well-being of their loved one.
- Performed wound care and dressing changes, facilitating timely healing and recovery.
- Supported the physical therapy process by guiding patients through prescribed exercises under therapist supervision.
- Maintained clean and safe environment to promote patient safety and comfort.
- Assisted in transferring patients, beds and patient care equipment to other rooms adhering to necessary safety precautions.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
- Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
- Facilitated personal hygiene management, feeding and ambulation.
- Documented patient information and care activities in electronic health record.
- Helped patients with self-feeding and assisted feeding, based on individual needs.
- Assisted nursing staff with completing daily rounds, documenting vital signs and answering calls.
- Responded to patient requests for supplies and personal comfort items such as extra blankets.
- Prevented cross-contamination by cleaning and sterilizing equipment.
- Helped patients complete range of motion exercises to prevent loss of function during care.
- Observed patients under care conditions to help identify symptoms, responses to treatments and progress with goals.
Education
High School Diploma - Nursing
Trident Technical College
Charleston, South Carolina, SCSkills
- Warehouse operations
- Inventory management
- Order fulfillment
- Shipping logistics
- Process improvement
- Customer service
- Quality assurance
- Team training
- Compliance standards
- Data entry accuracy
- Problem resolution
- Safety protocols
- Time management
- Care coordination
- Vital signs monitoring
- Patient support services
- Staff training and development
- Strategic planning
- Documentation
- Sales goals
Timeline
Amazon Distributor
Amazon
10.2021 - Current
Private PCA
Private Duty Home Care
02.2014 - Current
High School Diploma - Nursing
Trident Technical College