Rashawnna Baines
Chicago,IL
Summary
Dedicated Home Health Aide skilled in supporting clients with professional communication and superior organization skills. Advanced knowledge of clerical functions, project support, schedule management and customer service. Quick learner accomplished in solving problems through critical thinking and handling conflicting priorities with concise time management.
Overview
25
25
years of professional experience
Work History
Homecare Aide
Help At Home Health Care
Chicago, IL
02.2022 - Current
- Dressed, groomed and fed patients with limited physical abilities to support basic needs.
- Maintained clean and well-organized environment for client happiness and safety.
- Prepared high-quality nutritious meals for patients to promote better overall health and improve eating habits.
- Supervised medication administration, personal hygiene and other activities of daily living.
- Tracked and reported clients' progress based on observations and conversations.
- Followed care plan and directions to administer medications.
Food Service Worker
Chicago public schools, King College Prep
Chicago, IL
09.2001 - 06.2016
- Followed food safety regulations pertaining to sanitation, food handling and storage.
- Cleaned and sanitized work areas, equipment, utensils, dishes, and silverware.
- Maintained order and cleanliness of work areas to conform with health codes.
- Prevented spoilage and cross-contamination by storing food in designated containers and storage areas.
- Monitored inventory to keep adequate stock of food items and supplies.
Assistant Manager
Dunkin Dounts
Chicago, IL
06.1999 - 10.2002
- Handled complaints from customers by empathetically listening, recording details and offering solutions.
- Supervised cashiers in processing credit, debit and cash payments to streamline sales.
- Checked monthly sales and performance reports to support operational planning and strategic decision-making.
- Coached and developed store associates through formal and informal interactions.
- Assisted in continuous development of effective store associates to achieve desired sales and results.
Education
High School Diploma -
Richards Career Academy
Chicago, IL06-1992
Skills
- Care Plan Management
- Client safety and first aid
- Progress Documentation
- Client documentation
- Patient Care
- Medication Administration
- Department Oversight
- Attention to Detail
Timeline
Homecare Aide
Help At Home Health Care
02.2022 - Current
Food Service Worker
Chicago public schools, King College Prep
09.2001 - 06.2016
Assistant Manager
Dunkin Dounts
06.1999 - 10.2002
High School Diploma -
Richards Career Academy
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