Ra'Shaya Bates
Harrisburg,PA
Summary
Compassionate Medication Technician known for high productivity and efficient task completion. Skilled in medication administration, patient care, and safety protocols. Excelling in communication, empathy, and time management to enhance patient well-being and support team objectives. Energetic Healthcare professional dedicated to providing top-quality, patient-centered care. Highly skilled in addressing acute and chronic conditions. Resourceful navigation of complex healthcare environments to optimize patient care.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Medication Technician
Viva Senior Living
Harrisburg, PA
05.2023 - Current
- A medical professional who plays a vital part in the health care industry by providing support for physicians and hospitals
- They are responsible for tasks like testing blood in labs or bodily fluids from sweat to tissue samples so doctors can make informed decisions about treatment plans
Medication Technician/PCA Personal Care Assistant
Butler Street Senior Living
Harrisburg, PA
06.2021 - 05.2023
- Monitored vital signs including temperature, pulse, respiration rate and blood pressure.
- Collected and processed specimens from patients for laboratory analysis.
- Recorded all test results in patient files according to hospital policies and procedures.
- Administered medications under physician direction following standard operating procedures.
- Provided instruction to patients regarding proper specimen collection techniques.
- Ordered supplies necessary for laboratory operations from approved vendors or suppliers.
- Reviewed test results with physicians to assist in diagnosis and treatment decisions.
- Implemented safety measures within the clinical environment per OSHA standards.
- Ensured that all laboratory documentation was accurate and up-to-date at all times.
- Provided technical assistance when needed during diagnostic tests or treatments.
- Participated in continuing education courses related to medical technology advances.
- Provided excellent patient support and care to patients and families.
- Documented and updated patient data on electronic medical charts, maintaining accuracy and confidentiality.
- Observed and recorded vital signs and reported changes to physicians or nurses.
- Monitored patients for medical changes and reviewed and revised care plans accordingly.
- Monitored medical supply inventory to ensure consistent availability of critical items.
- Reported safety hazards to supervisors, removing risk and promoting workplace safety.
- Collected specimens for lab testing, practicing aseptic technique to reduce risk of infection.
- Maintained laboratory supplies inventory by checking stock to determine inventory level.
- Provided medical technology information by answering questions and requests.
- Processed orders for lab testing and liaised with physicians to review results.
- Provided direct patient care and assistance to healthcare team members.
- Assisted in preparing patients for examinations and treatments, including vital signs monitoring.
- Administered prescribed medications under the supervision of a Registered Nurse.
- Maintained accurate records of patient care, condition, progress, and concerns.
- Observed changes in patient's conditions and reported any abnormalities to the RN on duty.
- Assisted with patient transfers from bed to wheelchair or strher as needed.
- Explained treatment procedures to patients and their families.
- Provided emotional support for patients and families during difficult times.
- Collected specimens such as urine samples for testing purposes according to established protocols.
- Answered call lights promptly and responded appropriately to requests from patients, families, staff members.
- Educated patients on basic health-related topics such as nutrition, hygiene habits.
- Reported any observed changes in behavior or physical condition to the nursing staff immediately.
- Conducted safety rounds regularly to ensure safe environment for patients.
- Obtained patient vital signs and reported results to staff nurse or physician to identify changes from prior measurements.
- Responded to bell or light signal calls to assist patients with needs.
- Recorded patient conditions and vital signs before and after medical operations.
PCA
Commonwealth Senior Living
Harrisburg, PA
11.2019 - 05.2020
- Performed tasks such as assisting with personal care and feeding while working under healthcare team's supervision.
- Assisted elderly and disabled clients with daily living activities such as personal hygiene, grooming, transfer, toileting and feeding.
- Assisted clients with medication management by reminding them to take medications on time as prescribed by the doctor.
- Monitored vital signs such as blood pressure and pulse rate for clients under medical care.
- Performed light housekeeping duties such as changing bed linens, doing laundry, washing dishes and vacuuming carpets.
- Accompanied clients to doctor's appointments and outings when necessary.
- Ensured safety of patients by using appropriate lifting techniques while assisting them with mobility activities.
- Provided emotional support and companionship to elderly clients experiencing loneliness or depression.
Home Health Aide
COMPLETE HOME CARE
Harrisburg, PA
04.2018 - 08.2019
- Monitors patient condition by observing physical and mental condition, intake and output, and exercise
- Supports patients by providing housekeeping and laundry services; shopping for food and other household requirements; preparing and serving meals and snacks; running errands
- Assisted with personal care activities, such as bathing, dressing and grooming.
- Provided companionship and monitored health condition of clients.
- Transported clients to doctor appointments and social events.
- Collected information about conditions and treatment plans from caregivers, nurses, and doctors.
- Helped clients move in bed, stand or walk using proper body mechanics techniques.
- Assisted in ambulation and exercise routines for clients.
- Reported any changes in the client's physical or emotional condition to supervisor immediately.
Housekeeping
Best Western
New Cumberland, PA
07.2018 - 06.2019
- Basic cleaning
- Participated in training sessions for new housekeeping staff members.
- Developed work schedules for housekeeping personnel ensuring adequate coverage at all times.
- Stocked linen closets with appropriate supplies for housekeeping staff use.
- Performed light housekeeping duties including laundry, changing bed linens, vacuuming, and dusting.
- Performed housekeeping duties such as cleaning toys, changing linens.
- Assisted with special projects related to housekeeping duties as assigned by supervisor.
- Responded promptly to customer requests regarding housekeeping needs.
- Created inventory checklists and stocked housekeeping carts.
- Performed light housekeeping duties such as stocking supplies or cleaning surfaces.
- Performed light housekeeping tasks such as laundry, vacuuming, dusting and dishwashing.
Toddler Teacher
Turning Points Early Education Center
Harrisburg, PA
04.2016 - 10.2017
- Toddler Teachers work with small children and help them acquire basic skills and knowledge
- The average resume sample for this role lists duties like organizing activities, providing learning opportunities through play, comforting children in distress, supervising children on the playground, and reporting to parents
Infant Teacher
Little Blessings ELC.
Harrisburg, PA
11.2013 - 12.2015
- Maintains an open, friendly, and cooperative relationship with each child and family
- Encourages each child's family to be actively involved in the Early Head Start program
- Visits each child's home at least twice per year to become familiar with home environment
- Promotes parent-child bonding and nurturing parent-child relationships
- Promotes feelings of security and trust in infants and toddlers
- Greets infants and their parents warmly and with enthusiasm each morning
- Assures that: each infant and toddler is warmly greeted upon arrival; each infant is held; and each child is gradually assisted to become a part of the small group of four
- Talks, sings, and reads to infants frequently
- Responds quickly in a soothing and tender manner to infants' cries or calls of distress
- My biggest accomplishment is simply the relationships I inspired with the children
Activities Attendant
The Hershey Lodge
Hershey, PA
01.2010 - 06.2012
- Maintain all work areas so they are organized, neat and clean
- Conduct activities with enthusiasm and professionalism
- Conduct activities according to Standard of Operations
- Smile and project a professional, positive attitude and appearance at all times
- Portray a high level of maturity, responsibility, and professionalism which all employees can respect and follow
- Wear proper uniform projecting a professional image
- Assist with year round special event programs.Perform any reasonable tasks assigned by supervisor or manager
- Assist in maintaining all outdoor recreational areas
- Maintain open communications and positive working relationships within Recreation department and all departments within the Hotel Hershey
- Attend scheduled department meetings
- Maintain performance standards for areas of responsibility
Sideboard
The Hilton Hotel
Harrisburg, PA
10.2007 - 11.2009
- Maintaining the buffet, making sure that it's stays fully stocked with the utensils and food
- My biggest accomplishment is getting to meet new people
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Operated equipment and machinery according to safety guidelines.
- Maintained updated knowledge through continuing education and advanced training.
- Assisted with customer requests and answered questions to improve satisfaction.
Education
High School Diploma -
Harrisburg High School
Harrisburg, PA06-2008
Skills
- Janitorial
- Housekeeping
- Hospital
- Front Desk
- Housekeeping Supervisor
- Senior Care
- Toddler Care
- Childcare
- Laundry
- Home Care
- Caregiving
- Babysitting
- Nursing
- Alzheimer's Care
- Medication Administration
- Vital Signs
- Patient Care
- Teaching
- Dementia Care
- Memory Care
- Windows
- Food Preparation
- Meal Preparation
- Medical Records
- Microsoft Word
- Customer service
- Typing
- Medical receptionist
- Filing
- Sales
- Optical experience
- Phone triage
- Medical terminology
- Personal Assistant Experience
- Transcription
- Office Management
- Medical Office Experience
- Medical Billing
- Transportation
- Home health
- Eaglesoft
- Operating systems
- Driving
- Hotel experience
- Upselling
- Laboratory experience
- Patient observation
- Medical coding
- Resident's rights
- ADLs
- Insurance verification
- Research
- Warehouse experience
- Documentation review
- IOS
- Mac OS
- Data collection
- Banking
- Medical Scheduling
- HIPAA
- Infection Control Training
- EMR Systems
- Active Directory
- Linux
- Computer Operation
- Computer Literacy
- Customer support
- Communication skills
- Computer Networking
- ICD-10
- Continuous improvement
- Computer skills
- Analysis skills
- Nursing home experience
- Writing skills
- Foley catheter
- Information management
- SAP
- OSHA
- Daily living assistance
- Privacy and confidentiality
- Vital signs monitoring
- Healthcare regulations
- Specimen Collection
- CPR Certification
- Wound Care
- Supply Restocking
- HIPAA Compliance
- Infection Control
- Patient Positioning
- Basic Life Support
- Care Monitoring
- Feeding Assistance
- First Aid Certification
- Family Communication
- Direct Patient Care
- Light Housekeeping
- Outpatient Care
- Monitoring fluids
- Responding to emergencies
- Helping with medication
- Effective Communication
- Organizational Skills
- Team Collaboration
- Problem-solving aptitude
- Calm Under Stress
- Patient Management
- Collecting specimens
- Patient-focused care
- Preparing meals
- Interpersonal Skills
- Adaptability
- Task Prioritization
- General housekeeping ability
- Teamwork and Collaboration
- Transporting patients
- Electronic Recordkeeping
- Observation Documentation
- Performing patient intakes
- Medical Terminology
- Patient Relations
- Injury Prevention
- Health Education
- Quality Assurance
Additionalinformation - Temporarynurseaidecertificate
Present
Certification
- CPR Certification, Present
- First Aid Certification, Present
- Temporary Nurse Aide, 04/21
- Certified Medication Technician, Present
- AED Certification, Present
- Certified Medication Aide, Present
- Teaching Certification, Present
- Child Development Associate Certification, Present
- QIDP Certification, Present
- State Tested Nursing Assistant, Present
- BLS Certification, Present
- Food Handler Certification, Present
Willingtorelocate
Harrisburg, PA
Assessments
- Home health aide skills, Proficient, 05/21
- Call center customer service, Proficient, 05/22
- Customer service, Proficient, 10/20
Personal Information
Authorized To Work: US for any employer
References
References available upon request.
Timeline
Medication Technician
Viva Senior Living
05.2023 - Current
Medication Technician/PCA Personal Care Assistant
Butler Street Senior Living
06.2021 - 05.2023
PCA
Commonwealth Senior Living
11.2019 - 05.2020
Housekeeping
Best Western
07.2018 - 06.2019
Home Health Aide
COMPLETE HOME CARE
04.2018 - 08.2019
Toddler Teacher
Turning Points Early Education Center
04.2016 - 10.2017
Infant Teacher
Little Blessings ELC.
11.2013 - 12.2015
Activities Attendant
The Hershey Lodge
01.2010 - 06.2012
Sideboard
The Hilton Hotel
10.2007 - 11.2009
High School Diploma -
Harrisburg High School
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