Summary
Overview
Work History
Education
Skills
Accomplishments
Work Availability
Timeline
RASHED ABDULLAH

RASHED ABDULLAH

Doha

Summary

Address : Nuaija, Doha, Qatar CAREER SUMMARY Flexible Professional with a 4+ years of experience in different areas such as sales, exchange business and a strong commitment to customer service.

Overview

6
6
years of professional experience

Work History

Exchange Teller and Customer Service

Alfardan Exchange
12.2019 - Current
  • Count the cash in my drawer at the start and the end of the shift and make sure the amounts balance Executing Customer transactions regarding cash, money orders and money exchange Provide support and information to customers, over the counter and by phone Maintain a cash float and follow balancing and reconciling procedures; prepare daily ‘End of Day’ sheet at the close of each business day Open / close Branche as required and ensuring all tasks and checks are completed Process exchange and foreign currency Perform administrative tasks such as filing, generating reports, and maintaining mail correspondence Proficient in using computer and other office equipment Follow compliance procedures, company policies and abides by all health and safety guidelines as per company standards Training new employees regarding money exchange procedures and cash drawer handling

Sales Representative

Hammoudeh Food Industries Co
05.2018 - 02.2019
  • Delivering sales through friendly and efficient customer service Assisting customers with their queries using my product knowledge Assisting with processing store deliveries, visual merchandising, stock takes, markdowns and promotions Operate as a cashier and be consistently accurate in money handling Receive and process cash, changes and credit payments and generate invoices and receipts Assisting in stock control, check and count goods
  • Ensuring that a high degree of security on stocks and cash always prevails.

Fixed sales

Orange
irbid
01.2017 - 03.2018

Selling orange lines "company lines" for secrets, factories or shops

Manage large volumes of incoming and outgoing calls in a timely manner.

Follow the text scenario and instructions for calls.

Identify customer needs, clarify information, and provide available solutions or alternatives.

Providing marketing offers for the organization's products and services about the opportunity to do so.

Building sustainable relationships with customers by obtaining additional data such as (email, or other phone number)

Keep records of all conversations in our call center database in an understandable way

Attend educational trainings continuously to improve service level and performance.

Follow-up procedures to achieve the objectives of the customer service department.

Education

Bachelor’s - public administration

Yarmouk University

Skills

Ability to work on own initiative accurately, with attention to detailundefined

Accomplishments

  • Customer Service Training

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Exchange Teller and Customer Service - Alfardan Exchange
12.2019 - Current
Sales Representative - Hammoudeh Food Industries Co
05.2018 - 02.2019
Fixed sales - Orange
01.2017 - 03.2018
Yarmouk University - Bachelor’s, public administration
RASHED ABDULLAH