
Address : Nuaija, Doha, Qatar CAREER SUMMARY Flexible Professional with a 4+ years of experience in different areas such as sales, exchange business and a strong commitment to customer service.
Selling orange lines "company lines" for secrets, factories or shops
Manage large volumes of incoming and outgoing calls in a timely manner.
Follow the text scenario and instructions for calls.
Identify customer needs, clarify information, and provide available solutions or alternatives.
Providing marketing offers for the organization's products and services about the opportunity to do so.
Building sustainable relationships with customers by obtaining additional data such as (email, or other phone number)
Keep records of all conversations in our call center database in an understandable way
Attend educational trainings continuously to improve service level and performance.
Follow-up procedures to achieve the objectives of the customer service department.