Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Rashed Ehsanzada

Richmond ,TX

Summary

Dynamic Ambassador at Amazon, adept in customer engagement and team management, ensuring SOP compliance and premier customer satisfaction. Excelled in training new hires and streamlining operations, leveraging computer skills and a collaborative approach to foster key stakeholder relationships and enhance organizational efficiency.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Ambassador

Amazon
03.2020 - Current
  • Ambassador. Train new hires. Assist with production duties, train
    associates and verify SOP (standard operating procedure) compliance.
    PG, shipping clerk/receiving making sure CPT's leave the site on time.
    Notified supervisor of any missing or defective stock.
  • Promoted good customer relations and premier customer satisfaction by demonstrating friendly demeanor and can-do attitude.
  • Greeted customers and clients to create welcoming atmosphere.
  • Assisted team with operational policies and procedures to drive services.
  • Built relationships with key stakeholders, fostering collaboration and understanding between organization and community.

Education

Boot Camp - Cybersecurity

Rice University
Houston, TX
05.2024

High School Diploma -

Wisdom High School
Houston, TX
06.2020

Skills

  • Customer Engagement
  • Team Management
  • Organization
  • Computer Skills
  • Team work

Certification

Cybersecurity Boot Camp

Languages

Persian (farsi)
Full Professional

Timeline

Ambassador

Amazon
03.2020 - Current

Boot Camp - Cybersecurity

Rice University

High School Diploma -

Wisdom High School

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Rashed Ehsanzada