Experienced Client Services Account Manager with over five years of proven success in research project management, client relationship cultivation, and administrative leadership. Skilled in managing invoicing processes to ensure operational efficiency and client satisfaction. Strong customer service orientation and effective communication skills facilitate seamless collaboration between clients and internal departments. Background in Program and Grant Management allows for precise project navigation and organizational growth. Proficient in cultivating key client relationships across diverse industries, with expertise in client services, account management, relationship-building, and communication.
Guided the planning, execution, and evaluation of diverse projects, ensuring alignment with organizational objectives and meeting stakeholder expectations. Supervised multidisciplinary teams, managed budgets, and facilitated communication to achieve successful project outcomes.