Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Rasheda Graham

Yonkers

Summary

As an experienced Assistant Behavioral Intervention specialist. I maintain a positive environment for individuals and staff, behavior management, and social development. I have my Degree in Criminal Justice but been in the Human Services Field for over 13 years. Ready and Motivated to help anyone in need.

Overview

26
26
years of professional experience
1
1
Certification

Work History

Assistant Behavioral Intervention Specialist/Direct Support Professional

Y.A.I
2020.01 - Current
  • Leads the identification, facilitation and scheduling of community inclusion activities for assigned program based on feedback from and needs of persons supported, coordinating resources, securing necessary funds and ensuring that activities are completed and appropriately documented
  • Supports provision of appropriate, therapeutically documented levels of supervision to ensure and protect the health, safety and well-being of individuals always by ensuring updates and changes to level of supervision for persons we support are regularly communicated to all staff and appropriately documented; run shift meetings, assigns duties, completing shift sheet and making recommendations to ensure staff are qualified and able to maintain current prescribed levels of supervision
  • Stays up to date with current issues, diagnoses, needs and level of supervision for the persons supported in assigned program under the supervision of BIS
  • Implements Behavior Support Plans, demonstrating understanding of behavior as communication and employing person-centered thinking to support positive interactions and prevent further escalation
  • Completes and maintains all necessary training and certifications
  • Regularly participates in life plan and other meetings for persons supported and in regional assistant or other clinical team meetings providing information, contributing to agendas and completing tasks or activities resulting from meetings as directed by leadership team
  • Completes and maintains all required paperwork and documentation, summarizing data, writing monthlies describing overall progress for the month, writing psychiatric and therapy anecdotals, and assisting other program staff with documentation as needed
  • Improved behaviors through modeling, role-playing and other effective strategies.
  • Developed intervention plans based on established guidelines and individual needs.
  • Drive 15 passenger van to escort Individuals to and from appointments, trips, and outdoor activities.
  • Counsel Individuals, support with daily living,cooking, and cleaning.

Residential Worker/Direct Care Worker

Graham Windham Treatment Services
2011.04 - 2019.12
  • Actively participates in the home life of assigned residents, Supervises and monitors residents and restricts activities in accordance with all applicable regulations, provides crisis intervention for residents, provide guidance and direction to residents in a manner that develops, and nurtures socially appropriate values as evidenced by residence behaviors, provided direct support and assistance to youth, Including daily living activities, personal hygiene, supervision, emotional support attends and participates in administrative/staff/committee meetings as assigned, Drove 15 passenger van to escort Teens to and from the hospital, trips, and activities. Answered phones,and Cooked.
  • Remained alert to problems or health issues of clients and competently responded.
  • Monitored and assisted residents through individual service plans.

Parent Coordinator/Team Mom

North Yonkers Boys & Girls Club
2011.04 - 2014.11
  • Assisted parents by answering questions and providing information, enforced rules and regulations to ensure the orderly operation of all Football players, communicated with other staff and broad members to resolve problems, responsible for collecting and filing personal and confidential documents

Court Assistant

Yonkers City Court
2009.10 - 2010.02
  • Attended criminal court sessions, assisted with the preparation of file folders for city violations, sorted and entered adjourned dates for state tickets, entered parking violation information into data base, analyzed transactions, corrects records, and adjust errors, answered phones, flied parking tickets in numerical and alphabetical order, Answered inbound calls
  • Examined legal documents submitted to courts for adherence to laws and court procedures.
  • Maintained court dockets and updated disposition of cases after court hearings and trials.

Customer Service Rep

American Medical Collection Agency
2007.10 - 2008.08
  • Responsible for answering 50-60 calls in a heavy inbound call environment, performed as a liaison between our clients and customers for proper account management and resolution, responsible for medical claim follow ups and verified billing codes for providers, investigated patients delinquent accounts and assisted with payment arrangements, collection fees and payments, assisted with insurance verification, appointment conformation, call escalations and complaints

Cashier

Nables Nurseries
2007.01 - 2007.12

Cashier

Sears
2006.01 - 2007.12

Administration Assistant

My Sisters Place
2006.01 - 2006.12

Customer Service/Cashier

Shoprite
2000.01 - 2006.12

Education

Bachelor of Science - Criminal Justice

Monroe College
2010-04

Skills

  • Positive reinforcement strategies
  • Crisis intervention strategies
  • Problem-solving skills
  • Documentation and reporting
  • Report writing
  • Collaborative teamwork
  • Multitasking strength
  • Clinical Leadership
  • Counseling
  • Team Player
  • Organizational Skills
  • Microsoft Office
  • Environmental observations

Certification

AMAP Certified- Approved Medical Assistive Personnel

CPR Certified

SCIP Certified

Timeline

Assistant Behavioral Intervention Specialist/Direct Support Professional

Y.A.I
2020.01 - Current

Residential Worker/Direct Care Worker

Graham Windham Treatment Services
2011.04 - 2019.12

Parent Coordinator/Team Mom

North Yonkers Boys & Girls Club
2011.04 - 2014.11

Court Assistant

Yonkers City Court
2009.10 - 2010.02

Customer Service Rep

American Medical Collection Agency
2007.10 - 2008.08

Cashier

Nables Nurseries
2007.01 - 2007.12

Cashier

Sears
2006.01 - 2007.12

Administration Assistant

My Sisters Place
2006.01 - 2006.12

Customer Service/Cashier

Shoprite
2000.01 - 2006.12

Bachelor of Science - Criminal Justice

Monroe College
Rasheda Graham