Developed leadership training and development programs that resulted in internal promotion rates
Implemented data-driven succession planning to ensure a strong leadership pipeline
Designed retention strategies that decreased turnover
Introduced innovative recognition and reward programs to boost morale and performance
Conducted regular employee surveys and focus groups, driving actionable improvements based on results
Revamped performance review systems to emphasize continuous feedback and goal alignment
Collaborated with department heads to establish KPIs that align with strategic goals
Introduced coaching frameworks to improve team productivity and individual growth
Launched DEI initiatives that improved representation across departments
Partnered with HR and leadership to create equitable hiring practices and unbiased evaluation processes
Developed training programs to raise awareness and build skills for fostering an inclusive environment
Reduced voluntary turnover through targeted retention programs
Enhanced talent acquisition effectiveness, filling critical roles faster than the industry average
Human Resources Business Partner
Baptist
11.2023 - 07.2024
Conduct meetings with various business units and departmental management to discuss HR matters
Serve as a bridge between the organization and new leadership to facilitate seamless onboarding processes
Offer HR guidance to line management as necessary, ensuring alignment with organizational goals
Analyze HR trends and metrics collaboratively with HR teams to devise effective solutions, programs, and policies
Address and resolve complex employee relations issues through thorough and objective investigations
Stay updated on legal requirements related to employee management, minimizing legal risks and ensuring compliance; collaborate with legal department when needed
Provide day-to-day guidance to line management on performance management practices, including coaching, counseling, and career development, as well as disciplinary actions
Foster positive work relationships, boost morale, enhance productivity, and promote employee retention by working closely with management and staff
Offer interpretation and guidance on HR policies to employees and management
Senior Human Resource Business Partner
Wayfair
10.2020 - 10.2023
Partnered with the Technology leadership team and advised on human capital strategy and critical business initiatives
Shaped the talent vision for this org while supporting Wayfair's executive team to build a new critical functional area
As a key member of Wayfair's leadership team, you will work with C-suite executives to develop a breadth of strategies to attract, retain and develop the top talent
Led initiatives to optimize the organizational design, to increase speed to value and reduce latency
Identified skills and leadership gaps within the organization and proposed and implemented initiatives to address these gaps
Implemented new business objectives and prioritized core analysis for key functional executives
Made data-driven decisions that had a significant, positive impact on efficiency, customer, and revenue/cost
Worked with key stakeholders to develop long-term plans for calibration, compensation, and development processes for employees in the relevant functional area
Provided strategic business partnership and coaching to key functional partners on performance feedback, leadership development, and conflict management
Dir, Human Resources
UDI Water
10.2018 - 10.2020
Codified performance and expectations across the organization by job level
Optimized our performance appraisal system to align with our core values and expectations
Ensured staff had access to opportunities for meaningful professional growth and development
Reviewed internal and external hiring processes to ensure equitable practices across the organization
Recommending improvements to the overall talent cycle to enhance the employee experience
Developed new strategies to ensure a high-quality and diverse talent pipeline and that all roles are filled in a timely manner
Collaborated with hiring managers to ensure compelling and accurate role descriptions
Refined selection process with a keen eye toward alignment with our mission and core values, with a particular focus on ensuring alignment with our commitment to diversity, equity, and inclusion
Understood and elevated the needs of staff through organizational survey data and feedback discussions
Prioritized staff learning and culture-building opportunities and activities in response to feedback
Designed and coordinated learning opportunities across the organization and developed systems for evaluating the impact of those opportunities, including whole team meetings and retreats
Designed and supported the implementation of initiatives to help managers across the organization become more effective in their roles supporting the growth and learning of a diverse team
Refined the use and optimization of the Paylocity human resource information system (HRIS) for all aspects of the talent cycle
Associate Human Resource Business Partner and Employee Engagement
RYDER TRANSPORTATION
05.2014 - 08.2018
Oversaw HR best practices and provided direction for the company's leadership to establish and execute the Learning and Development and Talent Management strategy
Built and implemented a learning & development curriculum for the organization to drive capability, employee development and cultural transformation
Collaborated to determine the framework for integrated talent development
Ensured annual developed plans are introduced, created, and supported by leaders for all employees
Utilized resources to assess current and prospective talent to meet the needs of the business
Collaborated with leadership to implement programs for senior management, middle management, and non-management
Facilitated assigned learning & talent development programs, workshops, events, and activities
Built talent & development capability amongst the HR Business Partners team
Built systems and processes to drive learning, talent management and workforce planning
Integrated diversity, equity and inclusion initiatives in Talent and Development processes
Assessed workforce trends and provided solutions to reduce turnover, improve engagement, and increase capability and bench strength across the organization
Oversaw Training vendors and enhanced LMS system
Developed Employee Engagement program and work with Senior Leadership to establish, facilitate and communicate the Culture
Developed a comprehensive Succession Plan
Managed and expanded the E-learning design and platform
Education
Master of Business Administration -
University of Florida
Diversity Inclusion Certificate Program -
eCornell University
SHRMP-SCP -
SPHR -
HRBP Certification -
DSCI
HR & People Management -
Coursera
Diversity and Inclusion -
Coursera
Emotional Intelligence -
Coursera
Leadership -
Coursera
Skills
Global HR practices
Shrinkage prevention
Policy implementation
Employee retention
Employee relations
Retention strategies
Talent management
Coaching leadership
Legal compliance
Strategic planning
HR analytics
Succession planning
Talent recruitment
Benefits administration
Conducting employee surveys
Diversity and inclusion
Managing employee relations
HR policies development
Organizational development
Data analytics
Onboarding programs
Career pathing
Optimizing performance
Workforce planning
Talent management strategy
Labor law compliance
HRIS management
Workforce diversity
Problem-solving
Coaching and mentoring
Conflict resolution
Staff management
Leadership training and development
Employee relations oversight
Timeline
Organizational & Culture Talent Manager
Flightstar Aviation
07.2024 - Current
Human Resources Business Partner
Baptist
11.2023 - 07.2024
Senior Human Resource Business Partner
Wayfair
10.2020 - 10.2023
Dir, Human Resources
UDI Water
10.2018 - 10.2020
Associate Human Resource Business Partner and Employee Engagement
Family Service Specialist at New Jersey Department of Children and Families (DCF)Family Service Specialist at New Jersey Department of Children and Families (DCF)
Supervising Administrative Analyst at State of New Jersey Department of Children & Families (DCF)Supervising Administrative Analyst at State of New Jersey Department of Children & Families (DCF)