Home Health Care Aide
3 MonthsClassic Care Health Services | 07.2026 - Current
Personal Assistant
8 YearsDepartment of Human Services | 10.2018 - 10.2026
- Coordinated calendars, meetings, and priority scheduling to align executive commitments and deadlines.
- Screened calls, inquiries, and visitors, directing requests to appropriate staff promptly.
- Prepared agendas, minutes, and briefing materials for leadership meetings and stakeholder sessions.
- Managed confidential correspondence, drafting, and document routing with accuracy and discretion.
- Organized travel arrangements, itineraries, and expense documentation in compliance with agency procedures.
- Maintained appropriate filing of personal and professional documentation.
Mental Health Technician
6 MonthsProgressive Housing Inc. | 11.2022 - 05.2023
- Monitored client behavior and documented observations for treatment team review.
- Supported daily living routines, reinforcing coping skills and structured schedules.
- Responded calmly to crisis situations, de-escalating agitation and promoting safety.
- Collaborated with clinicians and case managers to maintain consistent care plans.
- Assisted clients with medication compliance and reported side effects promptly.
- Recorded accurate progress notes and incident reports in clinical documentation systems.
- Modeled professional boundaries while building trust with diverse client populations.
- Guided group activities that encouraged socialization, accountability, and emotional stability.
Armed Security Officer
1 Year 8 MonthsAGB Investigative Services Inc. | 05.2018 - 01.2020
- Patrolled assigned areas to deter trespassing, theft, and unauthorized activity.
- Monitored surveillance systems and reported suspicious behavior to supervisors and law enforcement.
- Controlled access points, verified credentials, and screened visitors for compliance.
- Responded to alarms, disturbances, and emergencies using calm de-escalation techniques.
- Performed hourly patrols of building areas, parking lots and facility grounds.
- Completed full building and grounds patrols to spot and investigate concerns.
- Completed full building and grounds patrols every Timeframe to spot and investigate concerns.
Janitorial Worker
1 YearABM Lakeside | 02.2013 - 02.2014
- Performed daily custodial cleaning for restrooms, lobbies, hallways, and shared spaces
- Disinfected high-touch surfaces and maintained sanitary conditions throughout assigned facilities
- Operated floor care equipment to sweep, mop, and polish surfaces
- Emptied trash and recycling containers while following facility waste-sorting procedures
- Replenished restroom supplies and monitored stock levels for continuous availability
- Reported maintenance issues and safety hazards to support prompt corrective action
- Coordinated cleaning priorities to maintain consistent service across shift assignments
Customer Service Cashier
7 Years 2 MonthsOsco Drugs | 01.2005 - 03.2012
- Processed cash, credit, and debit transactions accurately at register.
- Assisted customers with purchases, returns, and price inquiries.
- Balanced cash drawer and resolved register discrepancies promptly.
- Maintained clean, organized checkout area and stocked nearby supplies.
- Scanned merchandise efficiently while following store pricing procedures.
- Answered customer questions and directed shoppers to appropriate departments.
- Handled payments and service tasks with accuracy and professionalism.
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
Assembly Line Packer
Keebler Cookie Factory | 2012 - 2012
- Inspected packaged cookies for quality, removing damaged or misshapen products from production line.
- Packed finished cookie products into cartons and cases following packaging specifications.
- Labeled boxes accurately to support product identification and shipment readiness.
- Monitored conveyor flow, clearing jams and maintaining steady packing operations.
- Stacked sealed cases onto pallets for storage and distribution.
- Followed food safety and sanitation procedures to maintain clean work areas.