Summary
Overview
Work History
Education
Skills
Work Availability
Timeline
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Rashee Cridelle

Rashee Cridelle

Schenectady,NY

Summary

Dynamic professional with a proven track record in healthcare and business management, including a successful tenure at Alotta Empanadas LLC. Expert in patient care and complex problem-solving, demonstrating compassionate leadership and adaptability. Achieved significant improvements in patient wellbeing and business profitability, showcasing a reliable commitment to excellence and team collaboration.

Overview

5
5
years of professional experience

Work History

Healthcare Aide

Independent Contractor
06.2020 - Current
  • Assisted with daily living activities, promoting patient independence and overall wellbeing.
  • Provided assistance in daily living activities by dressing, grooming, bathing, and toileting patients.
  • Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
  • Utilized problem-solving skills when faced with unexpected situations or emergencies within the healthcare setting.
  • Reduced patient anxiety through effective communication and active listening skills.
  • Kept accurate records of patients' care, condition, and progress.
  • Provided emotional support for patients and families during times of stress and uncertainty.
  • Supported patient nutrition needs by preparing meals according to dietary restrictions and preferences.
  • Agreed to take on additional shifts and extra hours during busy periods and holidays to maintain proper staffing and floor coverage.
  • Adapted quickly to changing patient conditions, adjusting care strategies accordingly for optimal results.
  • Maintained accurate records of patient care, progress, and concerns for optimal health outcomes.

Restaurant Owner

Alotta Empanadas LLC
03.2020 - 11.2023
  • Managed payroll, daily deposits, and cost controls.
  • Supervised daily restaurant operations, ensuring smooth workflow and timely resolution of any issues that arose.
  • Set employee schedules, delegated work, and monitored food quality and service performance.
  • Maintained positive relationships with local community and government officials.
  • Ensured compliance with all health department regulations, maintaining a safe environment for both employees and patrons alike.
  • Optimized menu offerings based on customer feedback, leading to better sales performance and high levels of repeat business.
  • Supervised daily activities of restaurant and Number employees.
  • Established strong vendor relationships for the consistent sourcing of fresh ingredients at competitive prices.
  • Planned and executed strategies to increase customer loyalty and retention.
  • Managed financial operations for streamlined efficiency, reducing overall expenses and maximizing profits.
  • Increased customer satisfaction by implementing high-quality service standards and staff training programs.
  • Coordinated catering events that showcased the restaurant''s culinary talents while generating additional revenue streams through off-site services.
  • Handled escalated customer concerns with speed and knowledgeable support to achieve optimal satisfaction and maintain long-term loyalty.
  • Purchased food and cultivated strong vendor relationships.

Office Manager

A Nice Ride LLC
07.2019 - 02.2021
  • Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
  • Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
  • Maintained computer and physical filing systems.
  • Updated reports, managed accounts, and generated reports for company database.
  • Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
  • Enhanced team productivity by delegating tasks effectively and overseeing daily workflow.
  • Coordinated office events and meetings, ensuring timely execution and optimal scheduling for all participants.
  • Coached new hires on company processes while managing employees to achieve maximum production.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
  • Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
  • Successfully managed budgets and allocated resources to maximize productivity and profitability.
  • Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.

Education

Insurance - Personal Lines Insurance

Mildred Elley
Latham, NY
05.1998

Diploma - Basic Studies

Buchholz High School
Gainesville, FL
05.1990

Skills

  • Compassionate
  • Dementia and Alzheimer's knowledge
  • Reliable team player
  • Patient Care
  • Direct Patient Care
  • Documenting behaviors
  • Complex Problem-Solving
  • Adaptable
  • Problem Resolution
  • Complaint Handling
  • Complaint resolution
  • Follow-up skills
  • Product Knowledge
  • Appointment Scheduling
  • Team Development
  • Administrative Support
  • Customer Relationship Management (CRM)

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Healthcare Aide

Independent Contractor
06.2020 - Current

Restaurant Owner

Alotta Empanadas LLC
03.2020 - 11.2023

Office Manager

A Nice Ride LLC
07.2019 - 02.2021

Insurance - Personal Lines Insurance

Mildred Elley

Diploma - Basic Studies

Buchholz High School
Rashee Cridelle