Team-oriented professional with strong communication skills and the ability to motivate others. Experienced in maintaining focus under stress and taking direction. Versatile and quick learner with multi-field experience and excellent interpersonal skills. Demonstrates courtesy even in difficult situations. Proven entrepreneurship abilities. A God-fearing husband for over 20 years and father of three.
Overview
17
17
years of professional experience
Work History
EQUIPMENT MANAGER
SKANSKA USA Building, inc.
09.2022 - 07.2024
Maintained operational excellence in the equipment yard.
Streamlined Accounts Payable procedures.
Developed strategic marketing campaigns to effectively reach target demographics, resulting in higher conversion rates and sales revenue.
Generated a significant increase in sales through strategic planning and execution.
Implemented enhanced logistics strategies to optimize transportation and minimize costs.
Managed and executed forklift operations
Enhanced billing process resulting in increased efficiency and accuracy.
Strengthened connections with prospective clients.
Streamlined cost analytics to maximize budget allocation.
Maintained accurate records of equipment inventory, repair and maintenance costs.
Performed regular inspections of equipment to ensure proper functioning and safety standards were met.
Coordinated the shipping and receiving of all new and repaired equipment.
Calculated and recorded department expenses and revenue.
Resolved customer complaints regarding worker performance or services rendered.
Assigned equipment to users based on specific needs.
Maintained and organized equipment storage areas regularly.
Prepared purchase orders based on approved requisitions from internal customers.
Communicated regularly with other departments regarding their needs related to equipment availability or performance issues.
Managed budgets for capital purchases and ensured cost-effectiveness in purchasing decisions.
BUSINESS OWNER
One Man Army Services, LLC
04.2020 - 09.2022
Optimized supply chain management
Managed procurement and transportation logistics for construction materials, equipment, and debris.
Cultivated new connections to drive revenue growth
Performed assessments on competitive rates to determine market trends.
Enhanced process of associate identification through thorough research
Demonstrated effective leadership skills in all aspects of associate management
Established strong relationships with clients for long-term retention.
Established marketing strategies, such as social media campaigns, to promote the business.
Monitored cash flow to ensure proper budgeting of resources.
Reviewed financial statements on a monthly basis in order to assess financial health of the organization.
Kept records for production, inventory, income, and expenses.
Determined pricing for products or services based on costs and competition.
Promoted business on social media platforms to maximize brand identity and generate revenue.
LOGISTIC SPECIALIST
Castillo Construction Services
04.2017 - 09.2022
Safely operated commercial trucks and trailers with a track record of on-time deliveries
Managed the logistics for acquiring, collecting, and delivering construction supplies, machinery, and waste materials.
Assessed residential properties requiring renovation, facilitating profitable sale outcomes.
Ensured property upkeep to maximize appeal for potential clients
BUSINESS OWNER
Oasis Seafood and wings
08.2014 - 04.2017
Implemented strategies to enhance TTCs in marketing and advertising.
Implemented employee training programs to increase productivity and job satisfaction.
Developed and implemented training modules on effective communication, conflict resolution, and problem-solving skills
Enhanced efficiency in the role of Operation Manager.
Oversaw inventory acquisition and successfully ran promotional initiatives
Online Admissions Advisor (Call Center)
Ultimate Medical Academy
Tampa, USA
06.2012 - 08.2014
Assisted in the recruitment of students through outbound telephone outreach for medical school admission.
Consistently fulfilled quota demands on a monthly basis.
Aided potential students throughout the online application process.
Facilitated the attainment of successful outcomes for individuals attending a variety of medical certification programs that aligned with their character goals and interests determined through analytic profiling
Assisted prospective students with the admissions process, provided information and answered questions.
Reviewed applications for accuracy and completeness, followed up with applicants to obtain additional information as needed.
Night Auditor
Choice Hotels, Incorporated
Tampa, USA
03.2011 - 06.2012
Performed front desk duties, including taking calls for reservations, face-to-face customer support, processing related correspondence, filing, and making sure the office functioned effectively.
Processed guest check-outs, including payment processing and providing receipts.
Monitored hotel occupancy, rate availability, and special requests or needs of guests.
Compiled daily reports on hotel activity such as room occupancy, revenue totals, and other statistics.
Performed nightly audits of all cashiering staff by verifying accuracy of shift paperwork and balancing accounts.
Responded to customer inquiries regarding hotel services, reservations, directions.
Answered telephone calls from customers related to billing inquiries or complaints.
Maintained a secure environment for the protection of guests' property and assets.
Assisted with the preparation of daily bank deposits for all departments within the hotel.
Verified that all charges posted were accurate prior to submitting final bills to guests.
Conducted security checks throughout the night to ensure safety of hotel premises and guests' belongings.
Provided support to housekeeping staff by preparing keys for departing guests when requested.
Franchise Owner
Metro PCS
Tampa, USA
10.2007 - 02.2011
Developed and implemented a marketing strategy to increase customer loyalty and brand awareness.
Negotiated contracts with suppliers to secure competitive prices for goods and services.
Established systems for tracking inventory levels, sales figures and profits.
Organized promotional events to attract new customers and boost sales revenue.
Responded promptly to customer complaints in order to maintain positive relationships with clients.
Researched potential markets for expansion into other locations.
Educated potential clients on monthly service plans that align with their expense budget and service support requirements
Managed relationships with vendors, ensuring timely deliveries of products or services.
Built partnerships with organizations in the community to promote the brand's visibility.
Collaborated closely with corporate headquarters on initiatives related to branding or product development.
Handled day-to-day business issues expertly to maintain efficient, successful operations.
Boosted business with successful marketing strategies and customer appreciation events.
Promoted business on social media platforms to maximize brand identity and generate revenue.
Set pricing structures according to market analytics and emerging trends.
Negotiated with vendors to gain optimal pricing on products resulting in substantial increase in profit margin.
Employed, educated, and oversaw team members.
Led informative presentations on product features and benefits.
Executed cellular phone activations.
Skills
Independent Project Management
Team Collaboration Skills
Effective Decision-Making
Analytical Problem-Solving
Condition Review
Professional Writing Proficiency
Persuasive Speech Skills
Interpersonal communication skills
Proficient in Task Organization
Strategic Prioritization Techniques
Effective Multi-Tasking
Meticulous Attention
Team Leadership
Fostering Positive Mindset
Operational Supervision
Procurement Management
Inventory supervision
Recordkeeping
MS Office
Negotiation
Special Interest
Registered Voter
Homeowner
Gardener
Biker
Pet Owner
Accomplishments
Chairman of the City of Tampa Citizen Review Board (2016 - 2024)
Board Member Tampa Bay Muslim Alliance (2000 - 2024 Annual Charity Festival)
T.R.U.S.T. Program Member (Mentor of Youth development)