Rasheed Sibley
Kankakee,IL
Summary
Experienced employee with solid background in foodservice and general labor. Offers excellent track record of tackling various tasks to support team members and company. Demonstrates genuine hospitality to establish rapport with patrons and deliver memorable experiences. Determined to provide an immediate, positive impact in any position or task.
Overview
7
7
years of professional experience
Work History
Division Wide Laborer
Aqua Illinois
Kankakee, IL
07.2023 - Current
- Performs a variety of meter-related activities including meter reading and installation of meters, meter housings, and the repair and maintenance of meter housings
- Turns off and on customer’s service in the field as directed.
- Performs minor repairs of Curb Boxes.
- Loads, unloads, and orders various equipment and supplies at work site or storage areas.
- Performs the duties listed above in a safe manner following IEPA, OSHA, IDOT, USDOT, Company and any other applicable safety related rules and regulations.
Server
Kankakee Country Club
Kankakee, IL
07.2022 - 12.2022
- Greeted customers, answered questions and recommended specials to increase profits.
- Operated POS terminals to input orders, split bills and calculate totals.
- Satisfied customers by topping off drinks and offering condiments, napkins and other items.
- Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.
- Welcomed guests with personable attitude and brought beverage orders while reviewing menu options.
- Developed strong and lasting resident relationships.
- Handled food safely and kept spaces clean to protect customers from foodborne illness and maintain proper sanitation.
Server Assistant
Kankakee Country Club
Kankakee, IL
10.2018 - 12.2022
- Carried food, dishes, trays or silverware from kitchens or supply departments to serving counters.
- Cleared tables to maintain high turnover rate and minimize wait times.
- Followed safety and sanitation guidelines in accordance with local health regulations.
- Helped employees complete required activities during peak periods.
- Observed tables to tend to guest needs and identify customer service opportunities.
- Worked in close collaboration with team members to ensure customers received high-quality service.
- Applied proactive and resourceful nature to create pleasant guest experiences.
Pest Control Service Technician
Orkin Pest Control
Manteno, IL
04.2021 - 07.2021
- Identified pest issues, placed traps and bait and removed dead pests after extermination.
- Detailed every job in well-written report, pointing out sanitation and structural issues that could result in pest activity.
- Adhered to safety procedures when applying pesticides to reduce exposure to people and animals.
- Determined which method of elimination would be the most effective depending upon the type of pest and degree of infestation.
- Explained and reviewed service agreements with customers to cultivate understanding and customer satisfaction.
- Demonstrated in-depth product knowledge such as accurate service pricing and promotional offers.
Merchandiser Specialist
Party City
Bourbonnais, IL
09.2017 - 10.2018
- Monitored stock to maintain sufficient quantity of featured product.
- Displayed appropriate signage for products and sales promotions.
- Stocked and rotated shelves and built displays to deliver results for stores and suppliers.
- Kept work areas clean, neat and organized for optimal productivity and worker safety.
- Demonstrated great teamwork skills with staff members involved in production and transport.
Education
High School Diploma -
Kankakee Community College
Kankakee, IL07-2023
Skills
- Food Inspection
- Special Dietary Requirements
- Check Payment Processing
- High-Volume Dining
- Effective Customer Upselling
- Food Safety Understanding
- Verbal and Written Communication
- Customer Service and Rapport
- Conflict and Complaint Resolution
- Team Player
- Staff Training
Languages
English
Timeline
Division Wide Laborer
Aqua Illinois
07.2023 - Current
Server
Kankakee Country Club
07.2022 - 12.2022
Pest Control Service Technician
Orkin Pest Control
04.2021 - 07.2021
Server Assistant
Kankakee Country Club
10.2018 - 12.2022
Merchandiser Specialist
Party City
09.2017 - 10.2018
High School Diploma -
Kankakee Community College