Summary
Overview
Work History
Education
Skills
Accomplishments
Affiliations
Certification
Timeline
Generic

Rasheeda Green

Virginia Beach,VA

Summary

Successful human resource candidate with expertise in employee recruitment, training and payroll management. Adept at building and maintaining positive relationships with employees and management. Strong organizational skills and committed to adhering to relevant laws and regulations.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Human Resources Manager

Emergency Medical Services
05.2022 - Current
  • Maintains personnel records and statistical data to establish accuracy and compliance with applicable regulations.
  • Prepares and maintains personnel files in accordance with records maintenance polices and procedures
  • Inputs and maintains HR related dated into HR databases (TALEO and INSITE)
  • Supervised employees
  • Maintained payroll and benefits for employees in various locations and diminished financial discrepancies through expert program management.
  • Managed employee data and privacy to keep employee data confidential per organizational privacy policies.
  • Managed payroll and timekeeping to track hours and accurately pay employees.
  • Prepared new hire letters, and corporate policies.
  • Conducted performance reviews and provided feedback to managers on employee performance.
  • Generated and analyzed reports to monitor employee engagement and attrition trends.
  • Updated HR database with new employee information, changes in benefits, and other details.
  • Worked with managers to achieve compliance with organizational policies, providing clarifying information and recommending necessary changes.
  • Used technologically relevant digital systems to manage payroll and benefits programs.
  • Handled on-boarding process for newly hired employees, which included distribution of all paperwork.
  • Handled job requisitions for new job positions
  • Coordinates and schedule job interviews and panels
  • Prepare paperwork (Interview binders) for interviews and all necessary files
  • Contact hired candidates of job offers and create offer letters
  • Collects all paperwork from new hire needed for hiring process
  • Contact hired candidates of job offers and create offer letters.
  • Report to HR Liaison after interviews with notes and comments from panel member
  • Assist new hires with hiring process (badges, uniforms, classes etc.)
  • Developed and implemented onboarding and orientation programs for new employees.
  • Provided customer service to employees regarding payroll inquiries and issues.
  • Resolved payroll discrepancies quickly and successfully.
  • Verified and submitted timekeeping information for accurate and efficient payroll processing.
  • Managed payroll data entry and processing for 173 employees to comply with predetermined company guidelines.
  • Audited timesheets and payroll records for accuracy.
  • Tracked employee vacation, sick and personal time.
  • Performed data entry tasks and maintained accurate records of employee payroll information.
  • Maintained employee privacy and protected payroll operations by keeping all information confidential.

Clerk Typist II

EMERGENCY MEDICAL SERVICES
08.2016 - 05.2022
  • Answered and routed incoming calls and took messages when personnel were unavailable.
  • Corrected grammar, spelling and syntax mistakes in medical records.
  • Reviewed records, paperwork, and orders for errors and resolved issues with minimal direction.
  • Provided diverse clerical support to business personnel.
  • Typed official correspondence and reports from handwritten notes and other information sources.
  • Organized and prioritized proofreading, spell checking, document filing and data entry.
  • Organized and maintained precise confidential personnel files.
  • Prepared statistical reports with relevant company data and statistics.
  • Typed letters, memos and other correspondence for staff, using various software programs.
  • Interacted with public on phone and at reception desk to answer questions and resolve issues.
  • Entered data into databases in alphabetic and numerical order.
  • Prepared data by compiling and sorting information.
  • Greeted visitors and EMS staff and volunteers
  • Scheduled appointments for volunteers interested in joining EMT program
  • Collected and Handled payments by check, money order, and use of card card machine
  • Made department and city badges
  • Handled supply orders using Staples (RGH) system
  • Schedule appointments and classes for our volunteers
  • Supervise interns for city's summer youth program
  • Co-Chairman for Inclusion and Diversity program for city of Virginia Beach

AR Specialist

Sentara Medical Group
07.2015 - 07.2016
  • Researched and resolved customer claims related to shortages, discount violations, and returns.
  • Reviewed accounts on monthly basis to assess aging and pursue collection of funds.
  • Identified, researched, and resolved billing variances to maintain system accuracy and currency.
  • Managed monthly reconciliation schedules for assigned accounts.
  • Contacted clients with past due accounts to formulate payment plans and discuss restructuring options.
  • Analyzed, prepared, and issued chargeback notices for payment to prevent third-party collection agency involvement.
  • Handled high volume of in-bound calls pertaining to reconciliation of delinquent accounts.
  • Developed and maintained positive relationships with clients to maximize collections.
  • Monitored accounts to verify compliance with payment terms and schedules.
  • Negotiated payment arrangements with customers to establish timely receipt of payments.
  • Prepared and mailed invoices to customers, processed payments, and documented account updates.
  • Supported management by processing invoices and documents with consistent on-time delivery.
  • Made outbound calls to vendors and customers to discuss and resolve account needs
  • Followed up and effectively managed request from insurance payers for secondary and tertiary payers
  • Interview patients regarding statements and billing

Education

Some College (No Degree) - Business Administration And Management

Strayer University
Chesapeake, VA

Management Information Systems

Norfolk State University
Norfolk, VA

Skills

  • Employee Relations
  • Risk Management
  • Performance Assessment
  • Microsoft Office Proficiency
  • Records Management
  • Corrective Action Planning
  • Leadership Development
  • HR Policies and Procedures
  • Onboarding and Orientation
  • Payroll Management

Accomplishments

Achieved the role of supervising the summer youth program for the city of Virginia Beach

Affiliations

Sit on committe as the co-chairman of the Inclusion and Diversity Team for the city of Virginia Beach Work Force Program

Certification

CPR

OSHA

Timeline

Human Resources Manager

Emergency Medical Services
05.2022 - Current

Clerk Typist II

EMERGENCY MEDICAL SERVICES
08.2016 - 05.2022

AR Specialist

Sentara Medical Group
07.2015 - 07.2016

Some College (No Degree) - Business Administration And Management

Strayer University

Management Information Systems

Norfolk State University

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Rasheeda Green