Summary
Overview
Work History
Education
Skills
References
Timeline
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Rasheeda Hudson

Knightdale,North Carolina

Summary

Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy to meet team goals.

Overview

16
16
years of professional experience

Work History

HRIS Specialist

Swissport
04.2023 - Current
  • Process large volume of employee data transactions in core HRIS system (Lawson), ensuring accuracy, and timely entry in accordance with service level agreements.
  • Analyze employee data against submitted request to ensure data accuracy and that proper action is being processed.
  • Review submitted documentation prior to processing to ensure appropriate support and approval has been received.
  • Partner with region HRBPs to obtain any omitted or correct inaccurate information and establish strong customer service relationships with assigned regions.
  • Advise and train HRBPs on core HRIS processes and required documentation and escalate concerns to Regional HRBP Managers as necessary.
  • Assist with various HRIS projects and play integral role in testing for system upgrades and implementations.
  • Audits employee data to ensure system database integrity and compliance with internal controls requirements.
  • Gather and upload required supporting documentation to database for history and compliance tracking.
  • Recommends process improvements and ways to streamline work and increase efficiencies.
  • Regularly communicate with HRIS team regarding requests or issues and escalate any concerns as appropriate.
  • Ensure confidentiality of all employee records.

HR Generalist, HR Operations and Service Delivery (Contractor)

Providence
05.2022 - 12.2022
  • Provided support to managers and employees with various HR-related topics.
  • Maintained employee files and records to ensure compliance with standard legal practices.
  • Assisted team with data migration to Oracle.
  • Assisted Regulatory Assurance team with auditing job descriptions, background screenings, caregiver certifications and licenses.
  • Processed and reviewed documents for regulatory or legal requirements.
  • Resolved employee life cycle cases in Ask HR Service Now case management system.
  • Managed employment-related inquiries from applicants, employees, and managers.
  • Served as primary HR point of contact with HR Operations staff, Shared Services and Managers.
  • Proactively liaised with other members of HR team across organization.

HR Support Specialist (Contractor)

JPMorgan Chase
10.2021 - 04.2022
  • Assisted ATC Triage team with processing cases in HR Answers case management tool (ServiceNow).
  • Assigned cases to nurses, handling triage post medical assessments, proper case documentation, and updated case recommendations when dispositions were modified.
  • Interviewed Covid-impacted employees, reconciled close contact data to determine appropriate course of action.
  • Reviewed vaccination statuses of JPMC employees and previous Covid-illness related cases.
  • Responded to inquiries from managers and employees impacted by Covid-19.
  • Responded to other routine general HR Inquiries as needed.
  • Assisted with other ad-hoc projects as assigned.
  • Maintained personnel records and statistical data to establish accuracy and compliance with applicable regulations.

Project Support Specialist (Contractor)

Teleflex
04.2021 - 10.2021
  • Provided project support and purchase requisitioning support for lab testing to Sterility and Biocompatibility teams.
  • Supported management of multiple activities across lifecycle of purchase orders.
  • Routed all requisitions to designated buyers for assigned business units for approval.
  • Created requisitions, amended requisitions, tracked requisitions, monitored open requisitions, and resolved any issues pertaining to any outstanding invoices.
  • Assigned projects and project deadlines to project leads and site resources for Sterility and Biocompatibility teams.
  • Submitted requests for approval of vendors and reviewed vendors in ASL database (Approved Supplier List).
  • Reviewed and routed SOP documents for approval in Agile Product Lifecycle Management database.
  • Adhered to GMP compliance and GDocP to ensure data integrity, validation, and data accuracy.

Senior HR Assistant (Contractor, Part-Time)

Amazon
07.2020 - 03.2021
  • Managed employee absence cases in designated case management system (ServiceNow).
  • Contacted employees to inform of claim resolutions when appropriate and status of claims.
  • Reviewed new claims and recommended accurate classification types of absence required for employee.
  • Ensured all tasks and decisions were rendered within SLA.
  • Escalated and identified gaps in resources as appropriate.
  • Escalated high impact/large-scale issues to CRC leadership.
  • Managed high-volume cases via email and phone.
  • Researched claims to determine correct course of action, that aligned with company policy and standard operating procedures.
  • Documented human resources records and maintained confidentiality of sensitive personal information.

HR Operations Specialist, Global HR Shared Services (Contractor)

Syneos Health
02.2020 - 12.2020
  • Responded to employee inquiries and questions regarding HR policies, pay, benefits, vacation, leaves, recognition, performance management, and general company policy questions.
  • Provided support services for employment life-cycle activities including onboarding and off boarding.
  • Assisted with weekly new hire orientations.
  • Managed and tracked promotions, transfers, leave tracking, payroll and benefits setup and employee files to ensure positive employee & manager experience.
  • Supported internal audit requirements and practices.
  • Maintained employee files in compliance with all laws and regulations.
  • Collaborated with other HR functional areas to support and ensure proper execution of programs and projects.
  • Provided employment verifications and processed I-9 verifications in HireRight.
  • Managed priorities and effectively adjusted based on volume and business needs.
  • Demonstrated working knowledge of company policies and local employment law to provide guidance to employees and managers..
  • Participated in projects to ensure consistent and efficient services were provided while adhering to company SLAs.
  • Interfaced with both internal and external business partners and provided liaison support as needed.

HR Data Analyst (Contractor)

Covance Inc. (LabCorp)
02.2019 - 02.2020
  • Contributed to daily data operation of PeopleSoft data entry processes.
  • Assisted HR Shared Services Data Management team with maintaining, entering, and resolving issues related to HR data.
  • Processed 60,000 full time employees and contingent workers globally and other job status changes in PSHR.
  • Processed supervisor changes, terminations, pay adjustments, pay rate changes, merits, promotions, and transfers.
  • Provided HR Global Support for Americas, EMEA, APAC and LATAM regions.
  • Processed US Leave of Absences and Non-US Leave of Absences.
  • Collaborated with other Service Delivery Staff, Managers and HR Business Partners.
  • Maintained knowledge of HR Shared Services Delivery processes and procedures.
  • Validated data, new hires and rehires in iCIMS applicant tracking system.
  • Assisted with weekly rotational projects consisting of New Hire Updates, EAF Entry, Error Logs, Contingent Worker End Date Report and Car Allowance Manual Entry.
  • Managed case escalations, employee, and manager inquiries in Ask HR (ServiceNow) Case Management HR portal.
  • Responded and resolved Tier ll cases from Employee Services regarding employee data changes.
  • Demonstrated ability to gain knowledge of HR disciplines, processes, and business operations.
  • Demonstrated ability to execute on weekly rotational assignments and other assigned data projects.
  • Maintained data integrity by adhering to audit processes and actively engaged in weekly data team meetings.

Student Services Manager

NCCU School of Law-Student Affairs
08.2015 - 02.2019
  • Provided HR administrative support, budget, and records management to Student Services department.
  • Generated and processed requisitions reviewed and submitted travel authorizations and reimbursement requests, processed invoices for payments and performed periodic follow-up to facilitate timely payment to vendors.
  • Provided record keeping, monitoring, budget tracking and account management.
  • Tracked Staff and Student Organizations budget activity.
  • Assisted admissions department with events and other duties as needed.
  • Established and maintained vendor and agency accounts.
  • Processed Title lll scholarships, tuition remission, work aid and stipends.
  • Created new positions, modified existing positions, reclassifications, and funding source changes in People Admin Position Management database.

Patient Resources Management Assistant

Duke Hospital-Patient Resource Management
02.2010 - 04.2014
  • Assisted with informing patients of copays, outstanding bills, and available financial assistance.
  • Reviewed and verified patient records in accordance with hospital regulations and procedures.
  • Assisted department managers with obtaining benefit verifications and prior authorizations for services.
  • Performed phone and email outreach to case managers to resolve billing issues.
  • Documented corrective measures and provided instructions as needed to internal business areas.
  • Interfaced with state and federal governmental entities.
  • Created and updated records and files to maintain document compliance.

Human Resources Assistant (Temp)

BioMerieux
05.2009 - 01.2010
  • Provided administrative and project support to HR personnel.
  • Processed personnel action requests submitted by HR Generalist from multiple sites.
  • Maintained HRIS system by entering new hire information, employee changes and benefits data.
  • Developed core understanding of organization, HR policies, practices and utilized information that provided support in all functional areas of Human Resources.
  • Assisted with l-9 and E-Verify process for new hires.
  • Assisted employees with registering or resetting online access in Self-service.
  • Prepared monthly reports for department as needed.
  • Assisted with new hire orientations, on-boarding of new employees and other projects as assigned.

Payroll Specialist (Temp)

Duke Corporate Payroll Services
02.2008 - 04.2009
  • Performed daily payroll department operations.
  • Processed employee data from HR system of record to SAP payroll system.
  • Distributed checks to onsite managers and departments.
  • Provided customer service to employees with general inquiries.
  • Provided payroll forms and other documents as needed.
  • Maintained and updated files in SAP financial database.
  • Processed new hires, terminations, benefit enrollment deductions and garnishment notifications.
  • Managed payroll data entry and processing for 26,000 employees to comply with predetermined company guidelines.
  • Reviewed time records for employees to verify accuracy of information.

Education

Master of Public Administration -

North Carolina Central University
Durham, NC
12.2020

Bachelor of Business Administration -

North Carolina Central University
Durham, NC
12.2014

Skills

  • Microsoft Office (Outlook, Word, Excel)
  • PeopleSoft
  • Kronos
  • Lawson
  • Process Improvement
  • Data Analysis
  • Database Management
  • Human Resources Support
  • New Hire Onboarding
  • HRIS Administration
  • ICIMS
  • SharePoint
  • Taleo
  • SAP
  • Service Now
  • Oracle
  • ADP
  • Ceridian
  • HireRight
  • Workday

References

Available Upon Request

Timeline

HRIS Specialist

Swissport
04.2023 - Current

HR Generalist, HR Operations and Service Delivery (Contractor)

Providence
05.2022 - 12.2022

HR Support Specialist (Contractor)

JPMorgan Chase
10.2021 - 04.2022

Project Support Specialist (Contractor)

Teleflex
04.2021 - 10.2021

Senior HR Assistant (Contractor, Part-Time)

Amazon
07.2020 - 03.2021

HR Operations Specialist, Global HR Shared Services (Contractor)

Syneos Health
02.2020 - 12.2020

HR Data Analyst (Contractor)

Covance Inc. (LabCorp)
02.2019 - 02.2020

Student Services Manager

NCCU School of Law-Student Affairs
08.2015 - 02.2019

Patient Resources Management Assistant

Duke Hospital-Patient Resource Management
02.2010 - 04.2014

Human Resources Assistant (Temp)

BioMerieux
05.2009 - 01.2010

Payroll Specialist (Temp)

Duke Corporate Payroll Services
02.2008 - 04.2009

Master of Public Administration -

North Carolina Central University

Bachelor of Business Administration -

North Carolina Central University

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Rasheeda Hudson