Summary
Overview
Work History
Education
Skills
Accomplishments
Work Availability
Timeline
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Rasheeda Martin

Chester,Pennsylvania

Summary

Experienced and proficient in sorting machinery, equipment maintenance and vehicle upkeep. Passionate about keeping personnel and customers safe and happy. Detail-oriented enthusiastic about building experience . Customer Service Excited about new challenges and contributing to business success. Demonstrated administrative and operational strengths. Experienced Clerk with expertise in operating automated mail processing equipment to sort incoming and outgoing mail. Proficient in collating, bundling and transferring mail for delivery. Knowledgeable mail service professional versed in route planning, training and safety. Customer-focused [Job Title] with more than [Number] years of experience within fast-paced, high volume work environments. Highly personable and receptive to customers' needs. Well versed in post office products and services.

Overview

18
18
years of professional experience

Work History

PSE Clerk

United States Postal Office
04.2020 - 12.2022
  • Sorted mail according to size, shape, and destination.
  • Sorted and placed mail into mailboxes and post office boxes with high levels of accuracy.
  • Provided service and sales to walk-in customers.
  • Used automated mail processing equipment to sort and collate mail.
  • Loaded letters onto processing equipment, removed non-processable letters and maintained continuous sorting feed.
  • Weighed letters and packages and calculated costs based on classification, weight and destination.

Security Guard Officer

Allied Universal Security
01.2015 - 12.2022
  • Monitored employee activities, confirming compliance with security regulations.
  • Secured personal and company goods against robbery, vandalism and illegal entry.
  • Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
  • Checked and verified photo identification prior to granting facility access.
  • Reported irregularities such as fire and safety hazards to maintenance.
  • Reviewed camera and system feeds and alerted proper respondents regarding discrepancies.
  • Permitted entry with escort for approved persons into secure locations.
  • Contacted law enforcement in case of unauthorized persons, documents and materials.
  • Regulated vehicle and pedestrian traffic upon entry onto building grounds through electronic gates.
  • Identified violators and escorted departing personnel to guard against theft of property.
  • Oversaw entry and exit of up to [Number] employees and visitors daily.
  • Participated in staff meetings, special events and professional development activities.
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
  • Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
  • Patrolled and monitored premises in company vehicle, on bicycle and by foot.
  • Inspected suspicious activities and monitored premises for criminal acts and rule infractions.
  • Gathered information, identified and implemented resolution, planned follow-up and logged and filed incident report to successfully manage complaints.
  • Protected facility and property guests by regularly circulating premises and monitoring surveillance feeds.
  • Reported suspicious activities and persons to law enforcement.
  • Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
  • Executed security rules and procedures and calmly and promptly escorted non-compliant individuals out of building.
  • Drafted reports of property damage, theft, accidents and unusual occurrences to document daily activities and irregularities.

Housekeeping Aide

Wyndham Hotel
02.2008 - 02.2015
  • Cleaned floors with sweeping, dusting, damp or wet mopping and disinfecting.
  • Assisted housekeeping department with cleaning activities such as sweeping, mopping, dusting and polishing.
  • Removed dirt, dust, grease and from surfaces using proper solutions.
  • Adhered to optimal standards for cleanliness, appearance and service.
  • Dusted and polished surfaces to achieve attractive shine.
  • Prepared rooms with top-notch standards every time.
  • Cleaned carpets by vacuuming, shampooing, deodorizing and disinfecting.
  • Removed soiled sheets, washcloths and towels.
  • Transported soiled linens to laundry facilities.
  • Reported equipment malfunctions or breakdowns to your supervisor .
  • Trained other staff members by physically demonstrating complex tasks.
  • Ordered and stocked supplies to avoid shortages and excess inventory.
  • Assisted maintenance department with stripping, waxing, and buffing of floors.
  • Made beds quickly to maximize team efficiency.
  • Responded to cleaning emergencies on behalf of guests with speed, ease and confidentiality..
  • Maintained standard procedures for cleaning and developed new methods, to increase efficiency.

Education

Credits -

DCCC
Delaware County Community College

High School Diploma -

Chester High School
Chester
06.2010

Skills

  • Cash Drawer Balancing
  • Customer Deliveries
  • Tracking Protocols
  • Automated Mail Processing Proficiency
  • Order Fulfillment
  • Post Office Operations

Accomplishments

  • Awarded "Security Certificate 2019" in 2019 for completing online courses and my expertise in Security

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

PSE Clerk

United States Postal Office
04.2020 - 12.2022

Security Guard Officer

Allied Universal Security
01.2015 - 12.2022

Housekeeping Aide

Wyndham Hotel
02.2008 - 02.2015

Credits -

DCCC

High School Diploma -

Chester High School

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Rasheeda Martin