Rasheeda Slade

• Promoted into the Sales Manager position within 7 months of employment with company, now leading 12MM+ tiered store with 30 associates and 140 vendors in
• Screens and recruits candidates with history demonstrating proficiency in sales, customer services, resolution, communication, creativity, and ability to work with and on team.
• Evaluates performances against goals and put into action appropriate developmental plans, creating achievable targets based on individual skillsets.
• Put into action strategies aimed at retaining and acquiring business while increasing contract opportunities, by leveraging expertise of associates in sales and design.
• Leads product knowledge and consumer awareness training through demonstration and corporate initiatives to preserve and promote continuing education.
• Coach through presentation communication strategies to foster impactful relationships amongst teams, following programs closely to assess effectiveness and make proactive changes to meet changing demands.
• Collaborates cross-functionally with headquarters, area, regional, and store management teams to achieve and maximize profit targets, sales opportunities, to achieve compliance with organizational policies, providing clarifying information and recommending necessary changes.
• Resolves all customer complaints while prioritizing customer satisfaction, loyalty and retainability.
• Reads and leverages weekly, monthly and annual KPI reports to set department goals, monitor performances, and identify opportunities to implement necessary amendments.
• Created and launched successful marketing tools to optimize services and campaigns, catapulting new development and company wide implementation
• Redesigned business development strategies to advance company services visibility.

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• Maintains contracts for management team and issues reports creating overall improvement in finance earnings upward of 30%, finding and converting secondary earning products into primary grossing commodities.
• Monitors finance budgets, cash flow projections, and cost analysis in preparation and comprehension of inventory purchases, marketing investments, staffing allowances, and asset retainability.
• Monitors contracts' performance to detect non-compliance with terms and deficient returns to organize proactive resolutions; composing amendments in business objectives, reporting, licensing and company policies to align with all legal commands and projections.
• Creates business strategies and procedures introducing new principles for team coalition through presentation, benchmarking operational quality and team efficiency, resulting in new standards of team support, communication and brand awareness.
• Introduced and leads weekly meetings with executive leadership to identify opportunities for improvement, where new contract law and regulations to identify required amendments and proactively adjust systems were created.
• Educates associates on practices to optimize productivity and safety, using webinars on organizational structure to enhance company's edge in industry, and problem-solving techniques to overcome obstacles.
• Provided advice to leadership on implementation of HR policies, procedures, and business rollouts.
• Leads diverse group of 5 sales associates in customer relations and services, not limited to maintenance of customer relationships, but how to create and build foundational principles for those relationships to exist, establishing readily available company resources and references, teaching and mentoring how-to of transitioning customer to client.
• Managed change through open communication for addressing employee concerns, allowing for different opinions and publicizing new strategies.
• Provided guidance to managers and employees on talent management, payroll, FMLA and benefits.
• Met with staff to resolve difficult situations related to performance and conflict management.
• Manages and controls execution of any and all contracts in preparation for prospective vendor/contractor relationships, and maintenance of existing merchants.
• Identifies and designed community initiatives and programs, partnering with vendors to highlight local businesses to enable store footprint and expansion into new markets, through analytical networking, increasing impression by 20% within first two months of activation.
• Implements marketing plans and innovative programs to increase customer loyalty through client rewarding and recognition policies, procuring increases in customer regularity and mention.

• Procured increases in customer regularity and mention, through online methods and word of mouth.
• Tracked and analyzes profitability in trivial sectors of corporate sales, creating overall improvement in finance earnings upward of 30%, finding and converting secondary earning products into primary grossing commodities.
• Composed all business objectives, reporting, licensing and company policies to align with all legal commands and projections.
• Achieved goals, service targets, and procured employment regularity as result of leveraging interpersonal communication skills with product knowledge, using cultivation and maintenance of high-level ethics, distinctive expertise and prime reliability.
• Analyzed individual performances to develop areas of improvement, comparing prior quarterly and annual targets to current trends, effectively creating increases in individual performance and reach, resulting in standardization of company wide individual goal course of action and advancement directly onto management team within two year period.
• Strengthened and lead total of 10 executives using presentation skills, into high-achieving team, in sales, acquisition of combining interpersonal skills and brand proficiency into obtaining and closing deals, and how to, through those deals, manufacture new contracts.
• Reviewed all accounts and contracts to monitor areas of improvements, pinpointing opportunities to strengthen existing relationships to drive revenue, and identifying opportunities to establish new relationships, by delivering high-level services and proactive collaborative approaches to customer needs.
• Facilitated change management activities for department and staff of 13 individuals, problem-solving staff operational planning in scheduling and department safety , staff to management team communication and collaboration, and performance and training needs, by instituting morale boosting