Summary
Overview
Work History
Education
Skills
Accomplishments
Professional Groups
Volunteer Activity
Awards
Timeline
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Rasheedah Carty

Summary

Results-driven Managing Partner adept at building and leading high-performance teams. Decisive leader and strategic planner with a resilient and forward-thinking approach. Ready to bring 10 years of Verizon experience to Associate Director role.

Overview

29
29
years of professional experience

Work History

Managing Partner

Verizon
06.2021 - Current
  • Mentored and developed sales team.
  • Motivated and empowered sales team to deliver outstanding solutions and customer service to small and medium-sized customers to make their businesses run more effectively.
  • Established and maintained strong relationships with customers, vendors and strategic partners.
  • Led and tracked team's performance; developed and implemented strategies to acquire new business; modeled effective sales strategies for them to follow; track and report key financial, budget, and sales metrics.
  • Promoted team culture of synergy and interdependence empowering them to learn/grow within the company as well as their personal lives.

Senior Account Manager

Verizon
07.2019 - 06.2021
  • Mentored account management professionals to develop skills and increase company revenue.
  • Provided extensive support in sales, technical and business areas to key accounts.
  • Worked with customers to develop strategic business and account plans.
  • Delivered sales presentations to customers and upper management.
  • Developed innovative sales and marketing strategies to facilitate business expansion.
  • Shaped solutions and approaches by leveraging trends in customer marketplaces and industries.

BAM, Solutions Manager, Solutions Specialist

Verizon
11.2013 - 07.2019
  • Engaged business customers to find perfect solutions
  • Scheduled appointments; discovered opportunities; forecasted closes; prospected
  • Demonstrated and held teams accountable for developing product expertise
  • Tracked performance by meeting and exceeding assigned targets
  • Managed and motivated to close in-store sales
  • Resolved customer issues, assisted with customer transactions, and guided through system issues
  • Supported delivery of the ultimate customer experience.
  • Aligned multi-teams efforts behind unified solution promotion strategies, creating overarching strategies for customer guidance and communication.

Office Manager

Gateway Appraisals
06.2011 - 11.2013
  • Prepared appraisal reports
  • Scheduled residential inspections
  • Managed and order office supplies
  • Delegated tasks to appraisers and apprentices.

Credit Consultant

Reliable Credit Solutions
03.2009 - 05.2011
  • Assisted clients with evaluating goals
  • Created plans for clients to reach goals
  • Assisted clients with start-up business plans.

Appraiser Apprentice

Nichols Appraisals
12.2002 - 02.2009
  • Inspected properties first-hand, collected measurements and reviewed historical documents to complete thorough evaluations.
  • Computed final estimation of property values, taking into account depreciation, value comparisons of similar properties and income potential.
  • Collected and analyzed relevant data to identify real estate market trends.
  • Took photos of interior and exterior of buildings to properly document features and conditions.
  • Maintained high work volume and tight deadlines.
  • Produced reports with detailed valuations.

Internet Sales Manager

Salerno-Duane Auto Group
03.1995 - 10.2002
  • Managed Internet sales team
  • Negotiated and finalized pricing.
  • Responded to internet inquiries and phone calls in timely matter.
  • Increased sales and customer satisfaction through personalized servicing.
  • Trained sales staff on company procedures and salesmanship.
  • Exceeded targets by building, directing, and motivating high-performing sales team.
  • Engaged in product training, demonstrations, consumer awareness, branding, and acquisition initiatives to raise awareness and revenues.
  • Demonstrated products to show potential customers benefits and advantages and encourage purchases.
  • Collaborated with upper management to implement continuous improvements and exceed team goals.
  • Exceeded sales quotas and increased profitability through effective sales strategy and business planning.

Education

Business Management -

Strayer University
04.2016

Associates of Arts - Social Science

Brookdale Community College
05.2013

Skills

  • Sales Leadership
  • Forecasting
  • Performance Management
  • Data Analysis
  • Time Management
  • Business Development
  • Interviewing Expertise
  • Strategic Planning
  • Industry trends awareness
  • Active listening
  • Organizational skills

Accomplishments

  • Leading Rating - 4 years
  • Women of Wireless - 2017
  • Women of the World - 2020
  • Coin of Excellence - Q3 2021
  • Elite Winner - Q3 2023

Professional Groups

  • Women of Wireless
  • Women of the World
  • Women’s Association of Verizon Employees
  • National Association of Realtors

Volunteer Activity

Lunchbreak Food Pantry and Soup Kitchen, 01/01/13, True

Awards

  • Diamond Club Award 2022
  • Diamond Club Award 2021
  • Mitsubishi Diamond Club Award 2001


Timeline

Managing Partner

Verizon
06.2021 - Current

Senior Account Manager

Verizon
07.2019 - 06.2021

BAM, Solutions Manager, Solutions Specialist

Verizon
11.2013 - 07.2019

Office Manager

Gateway Appraisals
06.2011 - 11.2013

Credit Consultant

Reliable Credit Solutions
03.2009 - 05.2011

Appraiser Apprentice

Nichols Appraisals
12.2002 - 02.2009

Internet Sales Manager

Salerno-Duane Auto Group
03.1995 - 10.2002

Business Management -

Strayer University

Associates of Arts - Social Science

Brookdale Community College

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Rasheedah Carty