RASHEEDAH HASAN

• Serve as a trusted advisor and proxy to the CHRO, providing counsel on critical HR initiatives, operations, and organizational priorities impacting nearly 6,000 employees globally.
• Lead a cross-functional HR Analytics, Operations, Payroll, and Program Management team in delivering efficient and compliant HR services central to employee relations and policy, recruitment, career development, and lifecycle processes, improving newsroom client satisfaction.
• Lead digital transformation within HR, leveraging automation, AI, and other emerging technologies to enhance employee experience and efficiency, increasing the visibility and understanding of HR led programs.
• Lead and progressively evolve people analytics to deliver insightful workforce metrics and dashboards to drive data-driven decision-making that informs HR and business strategies, decreasing the cycle time to produce reports and insights.
• Direct the Program Management Office, overseeing the planning, execution, and governance of HR technology implementations, process improvements, and strategic projects.
• Champion initiatives and drive optimization opportunities using lean practices, automation, and AI, where appropriate, to improve data governance, department workflow, insights, decision-making, and employee engagement.
• Lead the full spectrum of employee engagement surveys, analyzing results, and implementing action plans to enhance employee experience and retention, streamlining the employee survey by more than 70%.
• Manage the entire human resources budget, forecasting needs, monitoring expenses, and ensuring cost-effective allocation of payroll and non-payroll costs.
• Collaborate with cross-functional leaders to align HR strategies with overall business objectives and drive organizational growth and performance.
• Ensure the scalability of HR Operations globally and build PMO expertise across HR.

• Volunteered to join the company's 2020 Diversity, Equity, and Inclusion Steering Committee and was an author of the public 2021 Call To Action. Led Steering Committee updates and readouts to Executive leaders that included the CEO and Publisher. Managed the design and delivery of the cornerstone deliverable, companywide Behaviors Framework that codifies the connection between behavioral expectations of all employees with the company's mission and values. It is the foundation of Human Resources processes, programs, and policies.
• Outcomes (overall NEW YORK TIMES):
• Role expanded beyond digital Advertising after the head of Core Platforms engineering requested that I join his leadership team as the head PMO within 6 months of joining the company.
• Approached by the incoming Head of HR to join her leadership team after implementing the companywide Behavioral Framework as her proxy and advisor as a result of this work. Joined her leadership team in late 2021 as Chief of Staff.
• Chief of Staff role expanded within 6 months of joining the department, absorbing the HRIS Strategy and People Analytics function at the request of the CHRO. Role expanded in 2022 to include taking ownership of the redesign and executing the companywide engagement survey that had been on hiatus since the pandemic. The role was further expanded in 2024 to include NYT payroll, at the request of Finance leadership.

• Established the framework for operational excellence and continuous improvement throughout Digital Advertising; known as the change agent in the organization and a trusted advisor. Expanded role to cover Core Platforms after 6 months.
• Organized and led the program management team responsible for some of the most consequential revenue-generating initiatives, such as the First Party Data Program.
• Established an ‘Objectives and Key Results’ discipline to support company goals, ensuring focus and overall alignment among sales, technology, and operations.
• Designed and facilitated agile workshops open to and attended by employees across the company.
• Co-led the strategic redesign of The Times' cross-functional PMO and served as an interim head.

• Led the operations and execution of an agile platform delivering cutting-edge digital video, advertising, and authentication services worldwide.
• Streamlined and facilitated scaled agile quarterly planning sessions across all brands, reducing overall costs by 30%.
• Drove measurable success by managing financials and consulting on Key Performance Indicators (KPIs) and Objectives and Key Results (OKRs).
• Led continuous improvement initiatives, enhancing team performance and delivery processes.
• Recognized by senior executives in Product, Engineering, and Human Resources as a trusted partner in driving transformation and supporting career development.

• Managed cross-functional distributed teams such as project managers, analysts, testers, architects, developers, and infrastructure.
• Served as Release Training Engineer. Facilitated forecasting, actuals, and consulted on building point-based forecasting.
• Responsible for managing the full life cycle delivery of complex Enterprise Consumer Omnichannel custom software builds.
• Modeled and designed scalable project delivery. Trained and oversaw agile coaches, designed and executed the launch of feature teams, and co-facilitated Exec Agile readiness/adoption forums.
• Served as subject matter expert, significantly reduced implementation time by 50%.
• Recognized with an award for “Excellence in Quality and Delivery” for leading Enterprise Omnichannel.
• Managed all technology integration and releases with upwards of 30 systems and 100+ active project members within budget, using hybrid agile/waterfall and heavy architecting, moving to software as a service.

• Led revenue-generating global payments projects across the US, EMEA, and Asia with significant external dependencies, including managed vendor relationships.
• Projects focused on new Fed/CHIPS Beneducted products, Guaranteed Client Wires, and Global Multi-bank servicing, with project budgets ranging from $60,000 to $10 million.

Managed full life cycle development (SDLC) of custom pharmaceutical reimbursement web portals and effectively turned around red projects to deliver on time, with high marks from the client.

• VP, Operations Program Manager, Global Delivery Center of Expertise
• Systems Analyst/Technical Delivery Lead for Consumer Real Estate Mortgage Technology
• Directly tapped for several roles, received numerous awards and recognition, resulting in promotions from AVP to SVP in less than 5 years, and led a staff of 7 direct reports and 30+ indirect reports (onshore and offshore), including matrixed and vendor resources. Efforts included but not limited to definition and delivery of a centralized strategic measurement and analytics platform for all of Enterprise Consumer and Operational Risk Technology, Tier 1 vendor management, designing and managing the organization and distribution of OCC documentation, managing the build of a custom offshore governance system to comprehensively manage resourcing and operational risks requirements, analysis and delivery of digital mortgage technology.