Dynamic operations professional with extensive experience at Sanford-Orlando Airport, excelling in team leadership and project management. Proven track record in mold remediation and heavy equipment operation, ensuring safety and compliance. Adept at fostering client relationships and driving efficiency, consistently achieving on-time delivery in high-pressure environments.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Ground Operations Agent
Sanford-Orlando Airport
Sanford, FL
03.2025 - Current
Coordinated safe and efficient turnaround of aircraft, including baggage handling, aircraft marshaling, and pushback procedures.
Conducted pre-flight safety checks and ensured compliance with FAA and airline regulations.
Managed ground service equipment (GSE), and loading/unloading cargo within tight timelines.
Communicated effectively with flight crews, ramp teams, and operations control to ensure smooth flight departures and arrivals.
Maintained accurate records of flight operations, delays, and equipment usage in real-time systems.
Supported deicing, catering, and lavatory servicing as required, ensuring the timely completion of all tasks using a 10-ft box truck with a lift.
Operated under high-pressure, time-sensitive conditions while maintaining strict adherence to safety and security standards.
Paraprofessional
Seminole County Public Schools
Sanford, FL
08.2023 - Current
Supported certified teachers in classroom instruction, behavior management, and student supervision across general and special education settings.
Provided one-on-one and small group academic assistance to students, reinforcing lesson plans and modifying materials as needed.
Assisted students with disabilities and diverse learning needs, implementing IEP/504 accommodations under teacher guidance.
Supervised students during classroom activities, lunch, recess, and transitions to ensure a safe, inclusive learning environment.
Collaborated with teachers, therapists, and support staff to monitor student progress and maintain accurate documentation.
Helped maintain a structured, organized classroom by preparing instructional materials and supporting classroom management routines.
Lead Driver/Supervisor
RST Logistics
Deltona, FL
09.2022 - 08.2023
Led a regional box truck delivery and logistics company, overseeing all aspects of operations, strategy, and growth.
Managed fleet operations, route planning, compliance with DOT/FMCSA regulations, and vehicle maintenance scheduling.
Built and maintained client relationships across industries including retail, furniture, e-commerce, and third-party logistics.
Hired, trained, and supervised drivers and staff, ensuring high performance, safety compliance, and customer satisfaction.
Developed and implemented cost-saving initiatives that reduced fuel and maintenance expenses.
Ensured on-time delivery performance and service quality in a fast-paced, deadline driven environment.
Scaled operations from 1-2 trucks.
Parts Runner
Del-Air
Sanford, FL
02.2021 - 08.2022
Delivered HVAC parts, tools, and equipment to technicians at job sites to support efficient service and installation operations.
Maintained accurate records of parts inventory, pick-ups, deliveries, and returns using company systems and vehicle (16ft,26ft box truck).
Ensured timely, safe transport of materials across multiple locations, often under tight deadlines.
Assisted in organizing warehouse inventory, receiving shipments, and stocking HVAC parts and supplies.
Supported technicians by sourcing hard-to-find parts and coordinating with suppliers or distributors as needed.
Uphold high standards of safety, reliability, and professionalism while representing the company on the road and with vendors.
Developed basic knowledge of HVAC systems and components through daily hands-on exposure and field experience.
Appliance Delivery
Del-Air Heating and Air Conditioning
Sanford, FL
12.2020 - 06.2021
Delivered and installed major household appliances refrigerators, washers, dryers, stoves in 26ft box truck to residential and commercial customers.
Safely loaded, secured, and unloaded appliances using proper equipment (dollies, straps, lift gates) to prevent damage.
Navigated routes efficiently to meet delivery schedules while maintaining high standards of safety and customer service.
Installed appliances per manufacturer specifications, including basic electrical, water, and gas connections.
Communicated professionally with customers, provided basic usage instructions, and resolved minor on-site issues.
Inspected appliances and documented any damages or issues prior to and after delivery.
Worked as part of a team to handle oversized or high-value items in tight or multi-story environments.
Mold Remediation Technician
Damage Control
Oviedo, FL
06.2018 - 08.2019
Conducted thorough inspections of residential and commercial properties to identify mold growth, moisture sources, and affected structural materials.
Performed safe and efficient mold removal using industry-standard containment, negative air pressure systems, HEPA filtration, and antimicrobial treatments.
Set up and dismantled containment barriers, dehumidifiers, air scrubbers, and drying equipment to restore indoor environments to safe conditions.
Carried out the demolition of contaminated materials (drywall, insulation, flooring) following safety protocols and environmental regulations.
Drove 24ft box truck as part of cat team delivering equipment to site with major loss.
Maintained detailed documentation, including daily progress reports, moisture readings, equipment logs, and before-and-after photos.
Collaborated with project managers, insurance adjusters, and property owners to communicate the scope of work, findings, and project updates.
Followed OSHA, EPA, and IICRC S520 standards for safety and remediation procedures.
Utilized PPE, such as respirators, gloves, and protective suits, to ensure safe working conditions in hazardous environments.
Ensured proper cleanup, disposal of contaminated materials, and site restoration upon project completion.
Operations Manager
Restoration 1
Longwood, FL
01.2018 - 05.2018
Oversaw day-to-day operations of water damage restoration projects, ensuring timely, high-quality service delivery across residential and commercial properties.
Managed and scheduled teams of technicians, coordinating equipment, vehicles, and job assignments for optimal efficiency.
Supervised all phases of mitigation, including water extraction, structural drying, mold remediation, and demolition.
Ensured compliance with IICRC standards, OSHA safety guidelines, and insurance protocols on every job site.
Trained and mentored field staff on restoration best practices, customer communication, and documentation procedures.
Acted as primary point of contact for customers, adjusters, and vendors, resolving issues and building long-term relationships.
Monitored job cycle time, customer satisfaction, and profitability, implementing improvements as needed.
Utilized restoration software Xactimate, DASH, or equivalent to manage project estimates, invoicing, and reporting.
Contributed to business growth by identifying new opportunities, managing vendor relationships, and improving operational workflows.
Mold Supervisor
B.C Restoration
Deltona, FL
03.2017 - 01.2018
Supervise and lead remediation teams in the safe and effective removal of mold-contaminated materials.
Conduct on-site assessments and develop remediation plans based on industry standards.
Set up containment zones and ensure use of proper PPE, negative air pressure systems, and decontamination procedures.
Monitor progress of remediation activities and adjust schedules or resources as needed to meet deadlines.
Ensure all documentation, including work logs, air quality testing, and clearance reports, are completed accurately.
Train and mentor technicians on safety procedures, equipment use, and remediation best practices.
Coordinate with industrial hygienists, insurance adjusters, and clients to ensure regulatory and contractual compliance.
Enforce job site safety protocols and conduct regular inspections to mitigate risks.
Field Supervisor/Technician
Restoration 1
Orlando, FL
08.2015 - 03.2017
Responded to emergency calls for water, fire, and mold damage restoration services.
Extracted water, set up drying equipment dehumidifiers, air movers, and monitored moisture levels.
Performed demolition, cleaning, and deodorization of affected areas per IICRC standards.
Assisted with mold remediation, including containment setup, HEPA vacuuming, and antimicrobial application.
Used software like Xactimate to document job progress, photos, and moisture readings.
Maintained cleanliness and organization of job sites and company vehicles.
Adhered to safety guidelines and wore proper PPE on every site.
Deployed on CAT (Catastrophe) Team to perform water mitigation during large-scale disaster events.
Experienced with high-volume emergency response, structural drying, damage documentation, and equipment setup.
Skilled in communicating with adjusters, homeowners, and CAT project managers in time-sensitive conditions.
Ground Operations Agent
Sanford airport
Sanford, FL
01.2015 - 12.2015
Coordinated safe and efficient turnaround of aircraft, including baggage handling, aircraft marshaling, and pushback procedures.
Conducted pre-flight safety checks and ensured compliance with FAA and airline regulations.
Managed ground service equipment (GSE), and loading/unloading cargo within tight timelines.
Communicated effectively with flight crews, ramp teams, and operations control to ensure smooth flight departures and arrivals.
Maintained accurate records of flight operations, delays, and equipment usage in real-time systems.
Supported deicing, catering, and lavatory servicing as required, ensuring timely completion of all tasks using 10ft box truck with lift.
Operated under high-pressure, time-sensitive conditions while maintaining strict adherence to safety and security standards.
Education
Some College (No Degree) - Criminal Justice/ Corrections officer certificate
Seminole State College of Florida
Sanford, Florida, FL
Skills
Teamwork
Project management
SUV driving
Materials handling
payroll
Cash handling
Heavy equipment operation
Manufacturing
Construction
Sales
Barcode scanners for deliveries
Communication skills
Load and unload
Mechanical knowledge
Plumbing
Mold remediation
Leadership
Computer operation
Inventory control
Customer service
Mechanical knowledge
Delivery driver experience
Heavy lifting
Mold remediation
Route driving
Cargo van operation
Delivery driving
Commercial driving
Supervising experience
Restoration
Time Management
Cash register
Management
Conflict management
Restoration industry experience
Transportation safety regulations
Computer skills
Driving
Delivery detail verification
Drywall
Packaging
Shipping and receiving
Time management
Truck driving
Mobile applications
Maintenance
Negotiation
Box truck
Fire restoration
Certification
• Armed Security certificate • Guard Card • Driver's License • Non-CDL Class C • CPR Certification • Pallet Jack Certification • IICRC Certification • WRT • Water Restoration certification • Mold Remediation Certificate • Basic recruit training corrections officer certificate, 08/01/15 to 08/01/19 • Unarmed security license, 2013 to 08/01/15 • Paraprofessional Certification • Water Certification • Class D Security certification • Armed Security License
Languages
English
Timeline
Ground Operations Agent
Sanford-Orlando Airport
03.2025 - Current
Paraprofessional
Seminole County Public Schools
08.2023 - Current
Lead Driver/Supervisor
RST Logistics
09.2022 - 08.2023
Parts Runner
Del-Air
02.2021 - 08.2022
Appliance Delivery
Del-Air Heating and Air Conditioning
12.2020 - 06.2021
Mold Remediation Technician
Damage Control
06.2018 - 08.2019
Operations Manager
Restoration 1
01.2018 - 05.2018
Mold Supervisor
B.C Restoration
03.2017 - 01.2018
Field Supervisor/Technician
Restoration 1
08.2015 - 03.2017
Ground Operations Agent
Sanford airport
01.2015 - 12.2015
Some College (No Degree) - Criminal Justice/ Corrections officer certificate