Rasheema Barnes
Allentown,PA
Summary
Skilled Housekeeping Manager oversees day-to-day operation of internal and external functions of housekeeping department with primary intent of maintaining decor and beauty of facility. Strong administrative background with proficiency with payroll, scheduling and recruiting and hiring.
Overview
14
14
years of professional experience
Work History
Housekeeping Manager
Miami Valley Hospital
Dayton, OH
01.2017 - Current
- Reviewed employee performance and devised improvement plans.
- Facilitated improvements to workflow and room turnover with hands-on, proactive management style.
- Established hands-on, proactive management style to facilitate improvements to workflow and room turnover.
- Created schedules, shift reports and other business documentation to coordinate housekeeping needs.
- Assessed daily workloads, scheduled and planned daily assignments and oversaw numerous projects.
Team Leader
OhioHealth
Columbus, OH
01.2014 - 01.2017
- Served as a team lead by enforcing adherence to company policies, answering coworkers' questions and training new personnel.
- Developed open and professional relationships with team members, enabling better, more effective issue resolution.
- Offered constructive criticism regarding quality assurance on 5 steps of cleaning.
- Provided leadership and direction for employees, supervising their activities to drive productivity and efficiency.
- Built and maintained effective relationships with peers and upper management.
- Responded promptly to general inquiries from members, staff and clients via mail, e-mail and fax.
Counter Manager
Macys inc
Fairborn, OH
05.2011 - 12.2015
- Introduced corporate policies, procedures and work rules to new employees.
- Processed all cash and credit card transactions with a 97% accuracy rate.
- Worked a flexible schedule to accommodate store needs.
- Reviewed and analyzed business performance on a daily, weekly, monthly, seasonal and annual basis.
- Opened and closed cash register and performed tasks such as counting money, separating charge slips, coupons, and vouchers.
- Determined complete order accuracy by examining merchandise to verify price and quantity.
Education
Associate of Applied Science - Cyber Security
Clark State Community College, Main Campus
12.2022
Certificate - Dental Assisting
Brinkman Educational Center
12.2017
Skills
- Expense tracking
- Cleaning practices
- Quality assurance and control
Timeline
Housekeeping Manager
Miami Valley Hospital
01.2017 - Current
Team Leader
OhioHealth
01.2014 - 01.2017
Counter Manager
Macys inc
05.2011 - 12.2015
Associate of Applied Science - Cyber Security
Clark State Community College, Main Campus
Certificate - Dental Assisting
Brinkman Educational Center
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