Rasheen Mapp Jr.
Rochester
Summary
Disciplined and highly motivated professional with experience in the Army National Guard and customer service. Proven ability to adapt quickly and solve problems under pressure. Skilled in teamwork and detail-oriented tasks, ensuring high standards of service and efficiency. Committed to complete any given task with proficiency and excellency, ensuring the result is more than satisfactory. Always willing to learn and gain more experience to take on and apply to life.
Overview
3
3
years of professional experience
Work History
Army National Guard
United States Military
300 Main St, Geneva NY
04.2024 - Current
- 19-Delta Cavalry Scout
- Conducting Security and Reconaissance for the main element
- Trained for quick adaptation given a variety of situations
- Trained to be physically and mentally tough
- Self-motivated, with a strong sense of personal responsibility.
- Trained to be effective in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Organized and detail-oriented with a strong work ethic.
Customer Service Representative
Family Dollar
460 West Ave
02.2025 - 06.2025
- Assisted customers with inquiries and product selection to enhance shopping experience.
- Processed transactions efficiently using point-of-sale systems to ensure accurate sales records.
- Maintained store cleanliness and organization to promote a welcoming environment for customers.
- Collaborated with team members to restock merchandise, ensuring availability of popular items.
- Handled customer complaints professionally, resolving issues to improve satisfaction levels.
- Adapted quickly to changing priorities during peak hours, maintaining service quality under pressure.
- Supported inventory management by monitoring stock levels and assisting in inventory counts.
Dietary Aide
Crest Manor Living And Rehabilitation Center
6745 Pittsford Palmyra Rd
07.2023 - 09.2023
- Assisted in meal preparation, ensuring adherence to dietary guidelines and resident preferences.
- Delivered meals to residents while maintaining high standards of hygiene and safety protocols.
- Collaborated with kitchen staff to streamline food service operations and improve efficiency.
- Educated residents on menu options, enhancing their dining experience through personalized service.
- Monitored inventory levels, reporting shortages to maintain consistent food supply for meal preparation.
- Enhanced kitchen efficiency by maintaining a clean and organized workspace, ensuring timely meal production and delivery.
- Coordinated with other dietary aides and kitchen staff to ensure efficient workflow and timely delivery of meals, contributing to a smooth-running operation.
- Washed plates, cups, serving, and eating utensils and kitchen equipment in commercial dishwasher.
Education
Bachelor of Science - Biochemistry
University At Buffalo
BuffaloSkills
- Teamwork and collaboration
- Problem-solving
- Time management
- Attention to detail
- Flexible and adaptable
- Dependable and responsible
- Multitasking Abilities
- Critical thinking
- Calm under pressure
Accomplishments
President's Education Awards Program for Outstanding Academic Excellence (2019)
Nominated for Best Warrior (2026)
Urban Suburban Academic Achievement Award Scholar 90-94% GPA (2025)
National Technical Honor Society (2023-2025)
NAACP Member (2026 - Present)
Hobbies
Boxing
Weightlifting
Calisthenics
Reading new Science breakthroughs
Timeline
Customer Service Representative
Family Dollar
02.2025 - 06.2025
Army National Guard
United States Military
04.2024 - Current
Dietary Aide
Crest Manor Living And Rehabilitation Center
07.2023 - 09.2023
Bachelor of Science - Biochemistry
University At Buffalo