Driven Sales Supervisor with outstanding organizational skills and workplace focus. Adept in strategy development and staff training. Offering 7 years of sales experience and excellent leadership ability.
Overview
8
8
years of professional experience
Work History
Sales Supervisor
Living Spaces
09.2021 - Current
Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
Capitalized on sales development and performance optimization opportunities while controlling expenses and maintaining diverse customer base.
Mentored sales team in applying effective sales techniques and delivering top-notch customer service.
Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
Established objectives to offer team members clear roadmap to help company achieve overall goals.
Analyzed sales data to set quotas and assess potential areas of growth.
Promoted exceptional customer service by engaging clients on sales floor.
Completed employee evaluations to stay on top of lagging knowledge or skills and proactively close gaps to maximize performance.
Trained team members in successful strategies to meet operational and sales targets.
Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.
Head Bar Back
TopGolf
02.2019 - 08.2021
Coordinated with servers and bartenders to maintain smooth operation of bar area.
Operated dishwashers and other kitchen equipment according to safety guidelines.
Monitored food and beverage supplies, assisting with restocking when needed.
Arranged tables and chairs for special occasions and events.
Restocked glassware, cleaned tables and organized supplies to meet demanding trading periods throughout shift.
Checked ID cards and verified bar guests were of legal age.
Greeted customers and provided friendly, knowledgeable service.
Learned how to make wide variety of mixed drinks.
Replaced empty kegs and soda syrups.
Collaborated with other dining room and bar staff to facilitate efficient service.
Food Service Team Lead
Six Flags Over Texas
03.2015 - 01.2019
Developed and implemented customer service standards and best practices to enforce compliance and meet criteria requirements.
Cleaned and organized kitchen, dining and service areas.
Served and assisted diners by carrying plates of food, taking and delivering beverage orders and refilling glasses.
Utilized POS system to receive and process food and beverage orders.
Distributed food to waiters and waitresses to serve to customers.
Cross-trained in other kitchen positions to support staff and meet customer needs and demands.
Set and enforced performance and service standards to keep consistent, high-quality environment devoted to customer satisfaction.
Followed safety and sanitation policies while handling food and beverages to uphold proper health standards.
Kept register accurate through correct billing, payment processing, and cash management practices.