Professional caregiver with experience delivering patient-centered care in fast-paced environments. Skilled in assisting with daily living activities, monitoring vital signs, and providing emotional support. Strong focus on team collaboration and achieving positive outcomes. Reliable, adaptable, and skilled in using medical equipment and following care plans.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Certified Nursing Assistant- NAII
UNC Antepartum Care Unit
01.2023 - Current
Assist physicians and other health care providers with routine examinations and procedures, as well as procurement of equipment and supplies during emergency situations.
Observes, collects, and documents patient information obtained while providing care and promptly report significant changes in the patient's condition to a registered nurse or physician.
Helps patients and their families during admission to the clinical area, orientation to the hospital/clinic/home health experience, and discharge.
Provides care/ treatments to patients as outlined in plan of care including, but not limited to, the measurement of vital signs, height and weight, specimen collection, skin preps/scrubs, catheter care, capillary blood glucose checks, simple wound care, range of motion exercises, postural drainage, and supportive 11 patients and family interactions.
Provides direct personal care to patients as outlined in plan of care for routine activities of daily living such as bathing, dressing, feeding and assisting with ambulation.
Provides indirect care to patients and assigned area to include, but not limited to, cleaning the work area, changing linens, re-stocking supplies, cleaning/sterilizing instruments, transporting patients/ supplies/ specimens, assisting in the orientation of new employees and students, and some routine clerical functions.
Reinforces routine teaching given to patients by the registered nurse or physician and document patient understanding of instructions. Distributes patient education materials at the request of patients and/or health care providers.
Provides a variety of clerical tasks to include but not limited to organizing and prioritizing workload, greeting and directing visitors, researching information as requested by nurses and physicians, reviewing orders for logic and clarity, revising orders as requested by the nurse, answering the telephone/ patient call lights, transcribing physician orders, and maintaining medical records.
Performs routine quality assurance audits, safety checks, and inventory of supplies.
Certified Nursing Assistant- NA1
Brookdale Memory Care
01.2022 - 01.2023
Grooming and bathing patients with low mobility.
Preparing each patient room with necessary items like blankets, pillows, medical equipment and bathroom needs.
Helping patients eat and take medications.
Making sure they have regular meals and proper medication dosages.
Monitoring vitals and patient behavior and reporting them to the nursing and medical staff.
Assisting patients with mobility needs, transferring them from wheelchair to bed.
Turning or adjusting patients in bed to prevent bedsores or other discomfort.
Exercising patients by helping them walk.
Excellent interpersonal skills, including customer service, patience, empathy, and compassion.
Effective communication skills, including active listening, writing, speaking, and reading comprehension.
Good collaboration and teamwork skills.
Fast and adaptive problem-solving abilities.
Keen attention to detail.
In-depth understanding of patient care policies and regulations.
Familiarity with symptoms and signs of improvement for several medical conditions.
Comfortable working with specific populations of patients, including elderly patients and those with special needs.
Physical strength and stamina.
Registered Medical Assistant
UNC OB/GYN Same Day Clinic
01.2020 - 01.2023
Triaged patients and provided direct patient care including first aid care, wound care, bandaging, eye/ear irrigation, non-Stress tests, Peak Flow administration, Pulse Oximetry, Spirometry, Visual & Hearing Acuity Test and EKG tests, and Point of Care testing.
Responsible for collecting patient specimens and transporting them to laboratory.
Trained in phlebotomy.
Assisted physician/Nurse Practitioners with minor surgeries and GYN procedures.
Administration of medications including intramuscular injections and PPD placements.
Administrative and clinical proficiency in EPIC.
Collected Co-pays, verify insurance coverage.
Stocked, cleaned, and set up treatment rooms and surgical trays- including Sterilize/Autoclaving and wrapping instruments.
Monitored expiration of medical supplies and medications.
Registered Medical Assistant
UNC Infectious Disease Clinic
01.2019 - 01.2020
Triaged patients and provided direct patient care including first aid care, wound care, bandaging, eye/ear irrigation, non-Stress tests, Peak Flow administration, Pulse Oximetry, Spirometry, Visual & Hearing Acuity Test and EKG tests, and Point of Care testing.
Responsible for collecting patient specimens and transporting them to laboratory.
Trained in phlebotomy.
Assisted physician/Nurse Practitioners with minor surgeries and GYN procedures.
Administration of medications including intramuscular injections and PPD placements.
Administrative and clinical proficiency in EPIC.
Collected Co-pays, verify insurance coverage.
Stocked, cleaned, and set up treatment rooms and surgical trays- including Sterilize/Autoclaving and wrapping instruments.
Monitored expiration of medical supplies and medications.
Registered Medical Assistant
UNC Family Medicine HealthCare Center
01.2017 - 01.2019
Triaged patients and provided direct patient care including first aid care, wound care, bandaging, eye/ear irrigation, non-Stress tests, Peak Flow administration, Pulse Oximetry, Spirometry, Visual & Hearing Acuity Test and EKG tests, and Point of Care testing.
Responsible for collecting patient specimens and transporting them to laboratory.
Trained in phlebotomy.
Assisted physician/Nurse Practitioners with minor surgeries and GYN procedures.
Administration of medications including intramuscular injections and PPD placements.
Administrative and clinical proficiency in EPIC.
Collected Co-pays, verify insurance coverage.
Stocked, cleaned, and set up treatment rooms and surgical trays- including Sterilize/Autoclaving and wrapping instruments.
Monitored expiration of medical supplies and medications.
Registered Medical Assistant
Piedmont Health Services
03.2016 - 04.2017
Triaged patients and provided direct patient care including first aid care, wound care, bandaging, eye/ear irrigation, non-Stress tests, Peak Flow administration, Pulse Oximetry, Spirometry, Visual & Hearing Acuity Test and EKG tests, and Point of Care testing.
Responsible for collecting patient specimens and transporting them to laboratory.
Trained in phlebotomy.
Assisted physician/Nurse Practitioners with minor surgeries and GYN procedures.
Administration of medications including intramuscular injections and PPD placements.
Administrative and clinical proficiency in EPIC.
Collected Co-pays, verify insurance coverage.
Stocked, cleaned, and set up treatment rooms and surgical trays- including Sterilize/Autoclaving and wrapping instruments.
Monitored expiration of medical supplies and medications.
Education
Diploma -
Woodbridge Senior High School
Woodbridge, Virginia
Nurse Aid Training - undefined
Care One Health Training Institute
Nursing Program - undefined
Piedmont Community College
Medical Assistant - undefined
ACT College
09.2010
Skills
Patient care
HIPAA compliance
Reliable team player
Direct patient care
Compassionate
Basic life support
Bedside manner
Vital signs monitoring
Dressing assistance
Safety precautions
Electronic charting
Compassionate caregiver
Certification
Registered Medical Assistant Renewed December 2026
BLS Certification Renewed March 2026
UNC Volunteer Doula Program Renewed 2019
SUMMARY OF QUALIFICATIONS
Reliable and hardworking registered medical assistant with a 19-year history of positive patient interaction and capability of meeting the demands of a high-volume medical practice.
Self-directed, resourceful medical assistant with a genuine interest in providing direct patient care.
Strong passion for working in a fast paced and high-volume healthcare environment aimed at providing both medical and administrative support.
HCS Financial Navigation Supervisor at UNC Health Care - Financial Assistance UnitHCS Financial Navigation Supervisor at UNC Health Care - Financial Assistance Unit