Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Stephanie Hernandez

San Bernardino,CA

Summary

Personable Clerk Liaison with proven history of improving effectiveness of workplace communication and coordination. Computer-literate professional adapts quickly to new software and programs. Bringing strong written and verbal communication skills.

Overview

8
8
years of professional experience

Work History

Clerical Liasion

Burlington Coat Factory
06.2021 - Current
  • Ensured accurate data entry and maintained up-to-date records for improved operational efficiency.
  • Maintained strict confidentiality when handling sensitive information, ensuring compliance with company policies.
  • Developed correspondence letters, memos, and emails.
  • Improved internal communication by acting as liaison between various departments during project collaborations.
  • Delivered clerical support by handling range of routine and special requirements.
  • Reviewed files, records and other documents to obtain information to respond to requests.

Clerical Office Assistant

US NATIONAL LLC/ Trucking Inc.
08.2018 - 12.2020
  • Expedited document processing timeframes with proficient use of Microsoft Office Suite tools for drafting memos, letters, and reports.
  • Enhanced filing system efficiency by reorganizing and updating office records.
  • Strengthened relationships with vendors through clear communication and timely invoice processing.
  • Maintained an organized workspace by overseeing inventory control and ordering necessary supplies when needed.
  • Improved workflow management with consistent prioritization of tasks based on urgency or importance levels.
  • Boosted client satisfaction levels through prompt responses to inquiries via phone, email, or in-person visits.
  • Completed clerical tasks such as filing, copying, and distributing mail.

MAIL PROCESSOR

United Parcel Service, Inc.
03.2016 - 08.2018
  • Sorted and placed mail into mailboxes and post office boxes with high levels of accuracy.
  • Loaded letters onto processing equipment, removed non-processable letters and maintained continuous sorting feed.
  • Used automated mail processing equipment to sort and collate mail.
  • Reduced errors in mail handling with thorough attention to detail and accuracy in labeling packages.
  • Maintained a safe working environment by adhering to all safety regulations and
  • guidelines during mail processing activities.
  • Developed strong relationships with colleagues through clear communication and collaboration, fostering a positive work environment.
  • Processed mail and packages to route lines for proper delivery.

Education

Early Childhood Education

San Bernardino Valley College
San Bernardino, CA
06.2026

High School Diploma -

Indian Springs High School
San Bernardino, CA
06.2016

Skills

  • Document Management
  • Office Administration
  • Microsoft Office
  • Typing Speed
  • Data Entry
  • Excel spreadsheets
  • Customer Service
  • Dedicated Team Player
  • Clerical Support
  • Vendor Relationship Management
  • Bilingual

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Clerical Liasion

Burlington Coat Factory
06.2021 - Current

Clerical Office Assistant

US NATIONAL LLC/ Trucking Inc.
08.2018 - 12.2020

MAIL PROCESSOR

United Parcel Service, Inc.
03.2016 - 08.2018

Early Childhood Education

San Bernardino Valley College

High School Diploma -

Indian Springs High School
Stephanie Hernandez