Summary
Overview
Work History
Education
Skills
Certification
Assessments
Accomplishments
Timeline
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Rashel Robinson

Taylorsville,UT

Summary

Energetic, outgoing and personable with a excellent and reputable demeanor. Exceptional customer service skills, with a diverse experience in varied customer service, retail and office assistant focused positions.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Administrative Assistant - On Call

ASSET MANAGEMENT SERVICES
Murray, UT
01.2016 - Current
  • Support position with an array of duties including reception and greeting clients, answering phones, maintaining files, research projects, coordinate with vendors, correspondence and memos, support to operations and executive team as needed
  • On call position.

Merchandiser/Driver

Reddy Ice
Salt Lake City, UT
02.2021 - 08.2022
  • Merchandise 20 stores making sure the machines are running properly and bags are constantly producing! Making bag sales and keeping up on inventory count.

Sales Trainee/Merchandiser

RedBull
West Valley City, UT
01.2021 - 11.2021
  • Merchandise and Sell cases of Redbull on numerous accounts meeting sales quotas, merchandise the machines and product, inventory of truck and stores, price adjustments, product roll out etc

Warehouse/Operations

DOLLAR CUTS
Sandy, UT
07.2020 - 01.2021
  • Diverse position including inventory support and control, product delivery and merchandising, salon maintenance, corporate errands, assist company owner as needed, and other job duties as may arise.

Marketing/Merchandising Manager

Under Armour, Inc
Lehi, UT
10.2018 - 03.2020
  • Managed a team of 15+ employees in fast-paced, high-end retail center
  • Responsible for all merchandising promos and price adjustments, inventory markdowns, new product rollout, knowledge of shipments and product, operations, training and weekly payroll.

Store Manager

GNC
Sandy, UT
01.2017 - 10.2018
  • Turned an under-performing mall location into a regional sales leader by improving leadership and training, implementing merchandising changes, enhanced customer relationship management and increased inventory control
  • Worked with Plan-O-Grams, all aspects of store operations, shipping, receiving, recruitment, scheduling and payroll.

Department Manager / Assistant Store Manager

CAL RANCH
West Jordan, UT
01.2015 - 12.2016
  • Managed feed department and team of 6-10 employees
  • Responsible for department merchandising and set up, customer relationship management, inventory control, cash management, scheduling, payroll, coaching and training and all other aspects of department management
  • Assist store manager as needed.

Education

Some College - Esthetician

Cameo College of Essential Beauty
08.2022

High school diploma -

Skills

  • Computer literate, knowledgeable in Microsoft Word, Excel and Internet applications
  • Detail oriented and organized with the ability to learn new skills with ease
  • Dedicated, motivated and career minded
  • Customer service and retail sales experience, always ranking in the top tier of sales and add-ons
  • Management experience in both office and retail environment
  • Experience in warehouse, packing, shipping, receiving and inventory
  • Custodial Experience
  • Floor Care
  • Relationship Management
  • Buffing
  • Customer Relationship Management
  • Planograms
  • Team Management
  • Shipping & Receiving
  • Payroll
  • Commercial Cleaning
  • Order Picking
  • Inventory Control
  • Strategic Planning
  • Merchandising
  • Store Management Experience
  • Administrative experience
  • Freight Experience
  • Microsoft Excel
  • Customer service
  • Travel (2 years)
  • Attractions (1 year)
  • Travel (1 year)
  • Events (2 years)
  • Driving
  • Event Planning
  • Time management
  • Data entry
  • Computer literacy
  • Microsoft Word
  • English
  • Communication skills
  • Organizational skills
  • Office experience
  • Typing
  • Front desk
  • Multi-line phone systems
  • Calendar management
  • Phone etiquette
  • Computer skills
  • Order entry
  • Data Entry
  • Appointment Scheduling
  • Scheduling
  • Office Administration
  • Reception Oversight
  • Workflow Optimization
  • Clerical Support
  • Mail Handling
  • Filing
  • Calendar Management
  • Multi-Line Phone Systems
  • Schedule Management
  • Multitasking and Prioritization
  • Office Management
  • Types 70 WPM
  • Conflict Mediation
  • Prioritization
  • Spreadsheets
  • Data Organization
  • Strong Interpersonal Skills
  • Multi-Task Management
  • Strong Problem Solver
  • Inventory Supplies
  • Training and Coaching
  • Supervising Staff
  • Customer Service
  • 10-Key Proficiency
  • Relationship Building
  • Highly Organized

Certification

Forklift Certification

Assessments

  • Verbal communication, Proficient, 08/2019
  • Supervisory skills: Motivating & assessing employees, Proficient, 01/2020
  • Receptionist, Highly Proficient, 02/2020
  • Customer focus & orientation, Highly Proficient, 03/2020
  • Filing & organization, Proficient, 08/2019
  • Scheduling, Familiar, 11/2020
  • Data entry: Accuracy, Proficient, 08/2019
  • Customer service, Familiar, 11/2020
  • Delivery driver fit, Familiar, 07/2020
  • Social media, Proficient, 01/2020
  • Work style: Conscientiousness, Proficient, 01/2020
  • Delivery driver, Familiar, 03/2021

Accomplishments

  • Certified Professional in Retail Management (CPRM)
  • Certified Store Manager (CSM)

Timeline

Merchandiser/Driver

Reddy Ice
02.2021 - 08.2022

Sales Trainee/Merchandiser

RedBull
01.2021 - 11.2021

Warehouse/Operations

DOLLAR CUTS
07.2020 - 01.2021

Marketing/Merchandising Manager

Under Armour, Inc
10.2018 - 03.2020

Store Manager

GNC
01.2017 - 10.2018

Administrative Assistant - On Call

ASSET MANAGEMENT SERVICES
01.2016 - Current

Department Manager / Assistant Store Manager

CAL RANCH
01.2015 - 12.2016

Some College - Esthetician

Cameo College of Essential Beauty

High school diploma -

Rashel Robinson