A highly motivated individual with extensive experience in the real estate industry offering excellent customer service and leadership skills. An accomplished professional with hands-on in depth experience in property management with the ability to increase revenue and able to implement strategic plans for property enhancement including traditional, high rise, low income, home owners association, commercial, lease ups, and distressed properties.
Overview
6
6
Certifications
8
8
years of post-secondary education
18
18
years of professional experience
Work History
Floating Property Manager
Capstone Real Estate Investments LLC
Austin, TX
04.2019 - 12.2020
Responsible for quickly gaining in-depth knowledge of property's operational & financial performance along overseeing and directs all administrative duties in accordance company policy.
Prepares related weekly/monthly reports to include, but not limited to: petty cash, variance, leasing, renewals, financials, marketing and bi-weekly payroll. Yardi Voyager experience. Increase occupancy and lease units, while overseeing all onsite staff and activities. Boosted occupancy 100% by leveraging market knowledge and successful promotional strategies.
Temperature/Climate: This position will work in various indoor and outdoor environments based on tasks that need to be completed. Visual acuity requirements include color, depth perception, and field vision. Ability to thrive in fast-paced environments with desire to work with diverse groups of people and customers.
Portfolio Property Manager
Associa (HOA)
Dallas, TX
12.2015 - 02.2018
Developed and presented bid proposals for new investments. Managed day to day operations 12 multiple associations. Conducted weekly property walks/inspections to ensure quality and identify improvement. Completed special projects on time and within budget. Assist Board on policy matters evaluating current policies to ensure they comply with federal state by laws and governing documents
Implemented effective preventative maintenance procedures such as but not limited to maintenance of common areas/rules, deed restriction enforcement, collection of assessments, amenity operations (pool, tennis, access hours, guests), Working closely with relevant service providers to insure all common areas are safe, well maintained, properly insured, ensuring vendor contracts are appropriate and get performed within budget.
Educating Board ahead of time of forecasted Budget overruns and recommended options on other ways to deal with expense variances. Explained positive/negative variances of actual vs. budget. Managing accounts payable to insure invoices are paid timely and correctly. Compiling to-do and action items preparing meeting packets for Board members with updates so all can track progress throughout month. Prepared tax returns, monthly managers report and meeting deadlines for state/federal required reports.
Property Manager
Villages Of Timberleaf Apartments (Rehab Lease-up)
Dallas, TX
05.2010 - 11.2014
Worked closely with ownership on daily basis. Providing daily updates, project assignment, tasks and marketing updates. Managed all day to day activities involving tenants, subcontractors and property management operations. Controlling expenses and exceeding projected NOI on quarterly basis for struggling property. Conducted quarterly financial meetings and present trainings on renewals, reviews, leadership, fair housing, and conversion ratios for 3 sister properties.
Created unique experience for all prospects visiting our community or calling our office. Execute properties marketing plan and maximized occupancy and traffic. Established appropriate rental rates by conducting market research, determining cost, and achieving profit goals. Inspected each new building for general repairs pertaining to construction, flaws in materials or appliances, exterior curb appeal, and warranty on flooring or windows.
Maintained operational facilities attractive to potential tenants by organizing regular maintenance, major repairs and capital improvement projects. Maintained working relationship with vendors for rehab unit turns and excess maintenance while negotiating contracts with vendors seeking best prices for scope of work needed.
Responsible for maintaining all aspects of property operations for 700 unit property with staff of 10 employees. Experience with Onesite software, tax credit, section-8, and hud. Effectively obtained City certificate of occupancy. Conducted final walk through inspections and accurately process all final monthly account statements.
Leasing/Assistant Manager/Property Manager
Tierra Linda Apartments (Rehab Lease-Up)
Dallas, TX
07.2000 - 05.2010
Monitored timely receipt and reconciliation of rent collections in accordance with landlord and resident statutes. Collected and distribute monthly rents, run single entry debit forms, retained low delinquency. Interviewed hired staff while effectively motivating all members for success within the company.
Developed managed annual budgets by forecasting requirements analyzing variances, data trends. Created digital inspection sheets to ensure required repairs were complete within company policy/guidelines. Professional collaboration between construction crew subcontractors while meeting opening day deadlines for each building.
Maintain property by addressing tenant complaints, completing repairs, oversee landscaping/snow removal operations, enforce lease with all residents. Strategize upcoming unit turnover schedules with vendors/ maintenance. Promoted from Leasing Consultant to Assistant Manager within 6 months of hire date.
Increased occupancy from 0% to 100%, new unit/building inspections. Marketed community including design implementation of lead sources. Validated rental eligibility by using Rent Roll's verification process. Resolved conflicts between tenants regarding noise, encroachments parking. Delivered emergency 24-hour on-call service for tenants on building issues. Generated professional networks by engaging in professional, industry and government organizations Section-8/Tax Credit
Education
Bachelor of Science - Nursing
Austin Community College
Austin, TX
12.2020 - 12.2024
Bachelor of Science - Psychobiology
University Of Phoenix
Arlington Tx
01.2018 - 01.2022
Skills
Tenant and eviction laws
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Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Certification
Certified Occupancy Specialist (COS)
Quote
One of the best lessons you can learn in life is to master how to remain calm.
Rashelle Bell
Timeline
Bachelor of Science - Nursing
Austin Community College
12.2020 - 12.2024
Certified Occupancy Specialist (COS)
12-2020
Floating Property Manager
Capstone Real Estate Investments LLC
04.2019 - 12.2020
Bachelor of Science - Psychobiology
University Of Phoenix
01.2018 - 01.2022
Licensed Notary Public
04-2016
Portfolio Property Manager
Associa (HOA)
12.2015 - 02.2018
Ordained Minister
02-2014
Property Manager
Villages Of Timberleaf Apartments (Rehab Lease-up)
05.2010 - 11.2014
Enterprise Income Verification (EIV)
05-2010
Tax Credit/Hud
01-2001
Leasing/Assistant Manager/Property Manager
Tierra Linda Apartments (Rehab Lease-Up)
07.2000 - 05.2010
Fair Housing/Section-8
07-2000
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