Rashelle Marron
Hereford,AZ
Summary
Certified Phlebotomist trained in venipuncture, capillary puncture and special collection procedures. Detail-oriented and committed to maintaining highest quality control and patient care standards. Adept in variety of software applications for EMR maintenance. Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Server
Olive Garden
09.2019 - Current
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas to uphold restaurant hygiene standard
- Served high customer volumes during special events, nights, and weekends.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Kept bar presentable and well-stocked to meet customer needs.
- Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
- Upsold menu items to customers, driving up per sale revenues and maximizing profits.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Followed strict recipes and drink measurements to minimize product used.
- Explained daily specials and beverage promotions to exceed daily sales goals.
- Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.
- Regularly cleaned and sanitized bar area, beer lockers, refrigeration and storage areas.
Server/Line Dance Cord.
Texas Roadhose
02.2009 - Current
- Served food and beverages promptly with focused attention to customer needs.
- Cultivated warm relationships with regular customers.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
- Learned and followed local alcohol laws to keep restaurant compliant with regulations while serving spirits.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
PCT Tech
Davita
12.2018 - 07.2019
- Obtained patient vital signs and reported results to staff nurse or physician, noting changes from prior measurements.
- Answered patient assistance calls, assessed needs, and offered qualified support.
- Maintained clean and safe environment to promote patient safety and comfort.
- Collected and transported specimens to prepare for lab testing.
- Responded to patient emergencies with immediate care and notified clinicians to provide comprehensive assistance.
- Assisted in transferring patients, beds and patient care equipment to other rooms adhering to necessary safety precautions.
- Applied oxygen via nasal cannula, simple masks and nebulizer masks under direction of nurse in charge.
- Educated patients and families on proper care and treatment to facilitate successful home care.
- Documented patient information and care activities in electronic health record.
- Assisted nursing staff with completing daily rounds, documenting vital signs and answering calls.
- Administer medications
- Patient care on and off Dialysis.
EVS Housekeeper
Canyon Vista Medical Center
06.2018 - 01.2019
- Wore necessary personal protective equipment to minimize risks from hazardous materials, biohazards, and other harmful substances.
- Cleaned and disinfected patient exam rooms, surgery suites, and common areas to promote sanitary treatment and services environment.
- Utilized chemicals and cleaning equipment to meet facility's predetermined sanitation and cleanliness quality standards.
- Interacted with hospital staff, patients, and families to demonstrate good customer service techniques.
- Practiced established infection control methods to reduce risks to patients, families, and medical staff.
- Complied with applicable standards during cleaning of specialty areas such as labs, surgery suites and labor and delivery rooms to maintain exceptional level of cleanliness.
Education
No Degree - Phlebotomy
Cochise College
Sierra Vista, AZ10.2023
High School Diploma -
Buena High School
Sierra Vista, AZ04.2004
Skills
- Sterilization Techniques
- Mobility Assistance
- Vital Signs Monitoring
- ADL Support
- Specimen Collection
- Patient Observation
- Emergency Response
- Infection Prevention
- Data Collection
- Patient Services
- Medical Laboratory Procedures
- Professional Bedside Manner
- Clinical Training
- Medical Records Maintenance
- Biohazard Disposal
- Infection Control
- Patient Flow Management
- Diagnostic Testing
- Specimen Labeling Procedures
- Quality Control
Certification
Phlebotomy Technician Completed through Cochise college. Issued: 10/31/2023
- Basic life Support Issued: 09/23/2023
- NHA Phlebotomy. Issued: 11/02/2023
- Arizona Department of Public Safety. Issued: 07/30/2018
Timeline
Server
Olive Garden
09.2019 - Current
PCT Tech
Davita
12.2018 - 07.2019
EVS Housekeeper
Canyon Vista Medical Center
06.2018 - 01.2019
Server/Line Dance Cord.
Texas Roadhose
02.2009 - Current
No Degree - Phlebotomy
Cochise College
High School Diploma -
Buena High School
Similar Profiles
Joshua MoralesJoshua Morales
Busser at Olive Garden Busser, Olive GardenBusser at Olive Garden Busser, Olive Garden
Angellite ClydeAngellite Clyde
To-Go Specialist at Olive GardenTo-Go Specialist at Olive Garden
Damian ByrdDamian Byrd
Restaurant Server at Olive Garden - Darden RestaurantsRestaurant Server at Olive Garden - Darden Restaurants
Hali "Blayze" DixonHali "Blayze" Dixon
To-Go Specialist at Olive GardenTo-Go Specialist at Olive Garden
Eva DelanyEva Delany
IT Applications (Cerner)/Medical Records Manager at Copper Queen Community HospitalIT Applications (Cerner)/Medical Records Manager at Copper Queen Community Hospital