Rasheta Jackson
Summary
Healthcare professional with solid background in managing patient records and data integrity. Known for keen eye for detail and commitment to maintaining high standards of confidentiality and accuracy. Effective collaborator who adapts to changing needs and prioritizes team goals, ensuring smooth workflow in medical settings.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Medical records technician (ROI Correspondence)
Winn Army Community Hospital
Fort Stewart, Georgia
05.2017 - Current
- Compile data pertinent for customers, compose correspondence requesting medical information and records, confer with company personnel regarding feasibility of complying with writers' requests
- Ensure that money collected is properly recorded and secured
- Obtain written authorization to access required medical information
- Respond to internal and external requests for the release of information contained in medical records, copying medical records, and selective extracts in accordance with laws and regulations
- Knowledge and hands on experience with the MHS Genesis health record system
- Knowledge and hands on experience with the PHIMT tracking system
Medical records technician
Winn Army Community Hospital
Fort Stewart, Georgia
06.2015 - 05.2017
- Compile, process, and maintain medical records of hospital and clinic patients in a consistent manner with medical, administrative, ethical, legal, and regulatory requirements of the health care system
- Maintains and utilizes variety of health record indexes and storage and retrieval systems
- Operates computer to process, store, and retrieve health information
- Protect the security of medical records to ensure that confidentiality is maintained
- Review records for completeness, accuracy, and compliance with regulations
- Provides medical record information by answering questions and requests of patients, hospital staff, law firms, insurance companies, and government agencies
- Maintains patient confidence and protects hospital operations by keeping information confidential, following release-of-information protocols
Child youth program assistant
Child & Youth Services
Fort Polk, Louisiana
10.2012 - 05.2014
- Ensure the safety and care of toddler and preschool age children, observe children in their learning environment to see what type of learning level they were on, implement learning activities documented on the lesson plans, and demonstrate great customer services qualities with parents and visitors
- Helps prepare, arrange, and maintain indoor and outdoor activity areas and materials to accommodate daily schedule
- Uses prepared curriculum/program materials and assists with developing a list of needed supplies and equipment
- Interacts with children and Youth using approved child guidance and youth development techniques
- Interacts professionally with staff members, parents, and the command
- Supervises children and youth during daily schedule of indoor activities, on field trips, outings, and special events
- Promotes and models safety, fitness, and health and nutrition practices
- Notifies supervisor on health, fire, and safety compliance concerns
- Helps arrange for/serve appropriate snacks/meals where applicable
- Observes a program participant for signs that may indicate illness, abuse or neglect and reports as directed
- Notes special instructions provided by parents
- Ensures children and youth (as applicable depart with authorized person according to written parental instruction
- Assists in maintaining program participation data and completing required daily reports
- Performs other related duties as assigned
- Equipment used computer with Microsoft office tools and Teaching strategies software to input observations of children
Medical records clerk
Birth & Women's Care
Fayetteville, North Carolina
02.2009 - 09.2009
- File patient charts, pull charts for patient appointments, answer telephones, copy records for patients and insurance companies, copy records for physicians and law offices, schedule appointments, data entry, and customer service representative to patients and visitors
- Insert any lab results or other results needed for review by the provider as per policies and procedures
- Pull charts as needed for special audits, peer review, and refill requests
- Relieve receptionist when needed
- Transfer old charts to new charts
- Mail out requests for records when presented with properly completed medical release form
- Make copies of records in response to in-coming medical releases
- Equipment used fax machine, copier, computer with Microsoft office tools, multi-line telephone
Phlebotomist
Doctor's Memorial Hospital
Perry, Florida
04.2007 - 01.2008
- Obtain specimens from patients through venipuncture or urinalysis, input patient data into the computer, log patient's specimens into logbook, log specimens into the proper testing area, and answer the telephones
- Promote the mission, vision, and values of the organization
- Perform blood draws competently and expediently with as little patient discomfort as possible
- Record phlebotomy requisitions
- Identify the patient by comparing patient information on the requisition to the patient's identification band before venipuncture is performed
- Display a courteous professional manner towards patients, co-workers, nursing, and medical staff
- Label and record all test tubes, log procedures and file paperwork
- Demonstrate knowledge of color top tube to use, volume of blood needed and test requirements
- Always follow standard precautions
- Dispose all sharp instruments in a rigid sharp container
- Clean and supply venipuncture trays
- Maintain clean work area
- Order supplies as needed
- Complete assigned duties efficiently and in a timely manner
- Prioritize STAT, scheduled, and outpatient orders
- Seek guidance and direction when necessary
- Demonstrate the value of team concept on a consistent basis
- Assist Laboratory Technician when necessary
- Follow policy and procedures for the Clinical Laboratory and hospital
- Equipment used was a fax machine, copier, computer, and multi-line telephone
- Research incomplete addresses
Medical records/transcription clerk
Capital Health Plan
Tallahassee, Florida
02.2004 - 03.2006
- File patient charts, input patient's dictations into their charts, pull charts for physician signature, type letters for physicians, answer telephones, and schedule appointments
- Maintains patient files and retrieves files for scheduled appointments; files study patient charts; files all patient data upon receipt of information; initiates record for new patients and creates computer index; prepares file labels; maintains filing statistics; audits filing sequence
- Responds to requests for medical records; processes letters and reports; answers and directs telephone calls
- Retrieves patient schedules from computer system; distributes lab reports to physicians, and materials to other departments; requests information from various departments; responds to correspondence requests
- Photocopy records and documents for billing and/or legal services; sends and receives information via facsimile machine
- Keeps supervisor informed of problems or issues; monitors supplies needed; performs other duties as assigned
- Audits all imported jobs for duplicates, corrects signature lines, and errors
- Communicate with physicians when dictation is incomplete
- Delivers reports to various areas of the clinic
- Ensures copies are mailed out
Education
Medical Administrative Assistant -
Bryant and Stratton University
Medical Billing & Coding -
Penn Foster
12.2019
HealthCare Assistant -
Altamaha Technical College
Jesup, Georgia07.2012
Diploma -
Taylor County High School
Perry, Florida05.1999
Skills
- Medical Records Auditing
- HIPAA Compliance
- Patient confidentiality
- Healthcare Data Analytics
- Document Scanning
- Records Organization
- Health Information Systems
- Medical office administration
- Electronic Health Records Management
- Medical terminology proficiency
- Medical records retrieval
- Customer Service
- HIPAA Regulations
Certification
- Science of Phlebotomy, American Certification Agency for Health Professionals, 10/2006
- Medical Billing & Coding Specialist, U.S. Career Institute, 06/2010
- Medical Assistant, U.S. Career Institute, 09/2009
- Medical Billing & Coding, Penn Foster, 12/2019
- Georgia Notary, 02/18/23
References
- Michelle Cogdell, Ludowici, GA (912) 980-1130
- Torlina Wofford, 1486 Place Street, Enterprise, AL, (334) 400-4237
- Shaunette Sellers, Savannah, Ga (915) 244- 1254
Timeline
Medical records technician (ROI Correspondence)
Winn Army Community Hospital
05.2017 - Current
Medical records technician
Winn Army Community Hospital
06.2015 - 05.2017
Child youth program assistant
Child & Youth Services
10.2012 - 05.2014
Medical records clerk
Birth & Women's Care
02.2009 - 09.2009
Phlebotomist
Doctor's Memorial Hospital
04.2007 - 01.2008
Medical records/transcription clerk
Capital Health Plan
02.2004 - 03.2006
Medical Billing & Coding -
Penn Foster
HealthCare Assistant -
Altamaha Technical College
Diploma -
Taylor County High School
Medical Administrative Assistant -
Bryant and Stratton University