Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Rashi Shyam

Voorhees,United States

Summary

Experienced Event Consultant and Director of Operations with a proven track record in planning, executing, and optimizing high-impact events. Skilled in designing strategic event experiences that drive engagement, strengthen brand presence, and deliver measurable ROI. Expertise in logistics management, vendor negotiations, attendee experience, and post-event analysis. Adept at leveraging digital tools like Cvent and Salesforce to enhance event performance and streamline operations.

Overview

23
23
years of professional experience
1
1
Certification

Work History

Director of Operations

The Partnership, Inc.
04.2021 - Current
  • Company Overview: A Leadership Development/Training Firm for Fortune 500 companies, non-profits, and mid-size organizations
  • Designed and executed high-profile events for Fortune 500 clients, increasing participant engagement by 25%
  • Led end-to-end event planning, managing budgets, logistics, and vendor contracts to ensure seamless execution
  • Implemented Cvent and Salesforce for attendee tracking, improving event ROI measurement
  • Managed remote events using Zoom, Hivebrite, and Cvent
  • Developed networking and marketing events that expanded brand reach and client engagement
  • Managed virtual and hybrid programming, optimizing attendee experience through digital platforms
  • Lead the day-to-day operations of the organization, ensuring seamless execution of business functions and strategic initiatives
  • Interaction with clients to ensure client needs are being met by the organization
  • Partner with senior leadership and department heads to design and optimize business processes that drive growth, operational efficiency, and profitability
  • Increased participant numbers by 25%
  • Oversee the implementation and integration of enterprise tools and technologies, including data driven tools Salesforce, Mailchimp, Slack, Cvent, FormAssembly, and QuickBooks, to enhance productivity and workflow automation
  • Direct the design, launch, and management of Hivebrite, serving as both community moderator and technology lead to foster engagement and optimize user experience
  • Manage and mentor cross-functional teams, ensuring alignment with organizational goals, fostering collaboration, and driving high-performance results
  • Streamlined operations by saving 15% of time
  • Develop and implement operational strategies that enhance internal processes, improve resource allocation, and support the organization's overall mission and objectives
  • Monitor and control costs, making recommendations to achieve financial targets
  • Negotiate contracts with suppliers and vendors to secure favorable terms and mitigate risks
  • Analyze data and generate reports to assess the effectiveness of operational strategies
  • Collaborate with customer service teams to address customer feedback and resolve operational issues that impact service quality
  • Manage resources, timelines, and stakeholder expectations to ensure successful project execution
  • Streamline program application process integrating form assembly, salesforce, and quickbooks
  • A Leadership Development/Training Firm for Fortune 500 companies, non-profits, and mid-size organizations

Owner & Event/Meeting Planner

Event Nirvana
09.2002 - 10.2021
  • Company Overview: Founded and managed a boutique multicultural event planning firm serving individuals, corporate and nonprofit clients
  • Increased brand visibility and community engagement
  • Planned and executed over 500 events, with participants ranging from over 100 to over 1000 attendees
  • Led all aspects of business operations, including marketing, strategy, customer relations, and execution
  • Integrated technology solutions such as Salesforce, Slack, QuickBooks, Cvent, and Mailchimp to enhance operational efficiency
  • Directed high-budget events, managing vendor relations, logistics, and financial oversight
  • Negotiated contracts, reducing costs and maximizing client value
  • Most clients have come in under budget or within budget because of contract negotiations
  • Oversaw event lifecycle, ensuring flawless execution and superior customer service
  • Founded and managed a boutique multicultural event planning firm serving individuals, corporate and nonprofit clients

Manager of Operations, Events, and Community Relations

ThirdPath Institute
01.2017 - 01.2021
  • Managed special events, participant onboarding, and strategic networking initiatives
  • Developed and executed engagement strategies to strengthen partnerships and expand outreach
  • Led large-scale in-person and virtual events, coordinating logistics, vendors, and speakers
  • Utilized social media and digital tools to drive brand awareness and increase community engagement
  • Led day-to-day operations, ensuring expansion of program
  • Added one new program that brought in 20% more participants
  • Collaborated with Board of Directors and leadership to align operations with business priorities
  • Streamlined administrative processes, enhancing efficiency and effectiveness
  • Managed multi-group membership programs, ensuring accurate and timely communication
  • Created volunteer opportunities to foster community involvement and support organizational initiatives

Community Manager

Women’s Education Project
01.2012 - 01.2017
  • Managed operations for a strategic initiative supporting women's education and workforce training
  • Developed and standardized operating procedures for program execution and volunteer coordination
  • Planned and executed special events, overseeing logistics, vendor relations, and community engagement
  • Led volunteer recruitment and training, optimizing program effectiveness
  • Built strategic partnerships to expand program impact and mission success
  • Managed all in person events for clients, board members, and volunteers
  • Fundraisers increased funds by 25%

Education

Master of Business Administration (MBA) - Human Resources Management & Marketing

Rutgers University-New Brunswick

Bachelor of Arts - Psychology

Rutgers University

Skills

  • Event Strategy & Execution
  • Event Logistics & Planning
  • Vendor & Venue Negotiation
  • Budgeting & Cost Control
  • Attendee Engagement & Experience
  • Virtual & Hybrid Event Management
  • Event ROI & Data Analytics
  • Community Management
  • Project Management
  • Financial Management
  • Salesforce
  • QuickBooks
  • Mailchimp
  • Slack
  • Cvent
  • Contract Negotiation
  • Project management
  • Operational strategy
  • Budget management
  • Vendor negotiation
  • Client engagement
  • Community engagement
  • Process optimization
  • Technology integration
  • Relationship building
  • Business process improvement
  • Data analytics
  • Digital transformation

Certification

  • Salesforce Administrator Certification, Salesforce
  • Agile Scrum Master Certification, Agile Alliance

Timeline

Director of Operations

The Partnership, Inc.
04.2021 - Current

Manager of Operations, Events, and Community Relations

ThirdPath Institute
01.2017 - 01.2021

Community Manager

Women’s Education Project
01.2012 - 01.2017

Owner & Event/Meeting Planner

Event Nirvana
09.2002 - 10.2021

Bachelor of Arts - Psychology

Rutgers University

Master of Business Administration (MBA) - Human Resources Management & Marketing

Rutgers University-New Brunswick

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Rashi Shyam