Rashid Aga
Summary
As a Software Development Manager at Amazon Web Services (AWS) with over 23 years of software engineering experience, I lead teams at the forefront of enhancing the Windows enterprise workload experience through AWS containerization services. My expertise spans cloud compute, containerization services, network function virtualization, software-defined networking, distributed services, and telemetry at scale. I have played a pivotal role in developing and delivering numerous products and features within AWS's Windows business space, contributing to services such as Elastic Container Service, Elastic Kubernetes Service, and Fargate. Passionate about constructing scalable, secure, and resilient systems, I am dedicated to fostering a culture of excellence, collaboration, and customer obsession while actively developing and mentoring my team.
Overview
24
24
years of professional experience
Work History
Senior Engineering Leader
Amazon Web Services
08.2019 - Current
- Built a team from the ground up to take on the charter of running Enterprise Windows workloads on AWS using container technologies like Elastic Container Service, Elastic Kubernetes Service and Fargate
- Led the design and development of innovative software solutions, resulting in increased
customer satisfaction and business growth. - Expanded the team across 3 countries and created dedicated teams to focus on each
service. - Grew the space into a $100 MM ARR business.
Software Development Manager
Amazon Web Services
01.2018 - 07.2019
- Managed a team to build the next generation, modular, network function virtualization platform in AWS
- Being a new initiative, I hired, on-boarded, developed and built the team from the ground up
- Focused on implementing a highly reliable, network packet processing pipeline and solving load balancing problems in a multi-regional, highly distributed environment that handles massive scale
- Ran on EC2, AWS's compute cloud, as a multi-tenant system and implement key networking functions from traditional data center networks in software
- A few products that we managed in our portfolio include NAT Gateway, Elastic File System, Network Load Balancer, PrivateLink, v2n among others.
Senior Software Engineering Manager
Microsoft
07.2017 - 12.2017
- Managed the Data, Insights and Discovery team in the Universal Store space in the Windows and Devices Group
- We were a software and reliability engineering team that focused on Big Data and BI
- Our portfolio included services that dealt with data ingestion, processing and analytics
- Owned the charter for customer, partner, consumer and enterprise interaction data for customer facing services like Microsoft Support, XBox, Bing, Office
- Built data feedback loops that enabled the quick resolution of issues and facilitated surfacing of valuable business insights.
Senior Software Engineering Manager
Microsoft
10.2014 - 07.2017
- Managed the Data-center Fabric Engineering team which dealt with the design engineering and implementation for converged datacenter fabrics
- Our focus was the automation and validation for one of the largest SDN controlled global networks in the world
- Merged and took over the data acquisition and telemetry team as part of a move to Azure
- In this capacity, I led a team in Azure networking which focused on data acquisition through various protocols for the entire backbone network and data-center fabric at Microsoft
- Owned the charter that included the architecture, reliability and scalability of the data pipelines
- We built the services and code that interacted with the network devices as well as providing the means to consume the collected data.
Senior Engineering Service Engineer
Microsoft
04.2012 - 10.2014
- As a Service Debug Engineer for properties hosted on the Microsoft.com infrastructure, my primary role was to function as an escalation point for when things break in the environment
- Built tools and utilities to do live detection, mitigation and quarantining of DDoS attacks, monitor and manage our web environments
- Architected new infrastructure for scale, high availability and disaster recovery.
Senior Premier Field Engineer
Microsoft
06.2010 - 04.2012
- Partnered with very large premier customers to assist with their end to end SharePoint requirements
- Performed architecture reviews, capacity and best practice planning and performance improvements
- Implemented high availability and disaster recovery scenarios.
Senior Escalation Engineer
Microsoft
05.2007 - 06.2010
- Functioned as the final global escalation point for highly technical and mission critical issues dealing with SharePoint development and design
- Partnered with the product team on features based on direct customer feedback and interaction
- Partnered with the product team to push fixes to bugs encountered by customers into the main product.
Technical Lead
Microsoft, India
08.2004 - 05.2007
- In my primary role, I functioned as the technical lead for Microsoft SharePoint outside of North America
- Worked with the team to debug, troubleshoot, perform root cause analysis of customer reported issues, and provide solutions or fixes for the issues
- The Microsoft India office had just launched
- I played a major role in building, ramping up and launching the developer support role and teams in India.
Software Developer
Enterprise Development Center, India
10.2003 - 08.2004
- Worked as a developer and Microsoft vendor by association on Microsoft Dynamics GP (Great Plains) financial software.
Software Developer
Freelance work
01.2002 - 07.2003
Software Developer
Millennium Computers, Inc. India
01.2000 - 01.2002
- Worked as a developer on an end to end school management software suite
- Visited multiple large schools to meet with our customers, gather data and understand the systems and processes in place to ensure our product could accommodate them.
Education
Executive MBA -
Carson College of Business, Washington State University
Washington01.2022
Masters Diploma in Computer Science -
Indira Gandhi National Open University (IGNOU)
India01.2002
Bachelor of Science - Physics And Computer Science
RD National College of Arts And Science
India06.2000
Skills
- Containerization
- Amazon Fargate
- Amazon ECS
- Amazon EKS
- AWS
- Azure
- Network Function Virtualization
- Software Defined Networking
- High Availability Clustering
- Cloud Computing
- Distributed Systems
- Micro Service Architecture
- Training and Mentoring
- Software Project Management
- Service Oriented Architecture (SOA)
- Team Management
- Managing Managers
- Cross Group Collaboration
- Organization Development
- Project Management
Timeline
Senior Engineering Leader
Amazon Web Services
08.2019 - Current
Software Development Manager
Amazon Web Services
01.2018 - 07.2019
Senior Software Engineering Manager
Microsoft
07.2017 - 12.2017
Senior Software Engineering Manager
Microsoft
10.2014 - 07.2017
Senior Engineering Service Engineer
Microsoft
04.2012 - 10.2014
Senior Premier Field Engineer
Microsoft
06.2010 - 04.2012
Senior Escalation Engineer
Microsoft
05.2007 - 06.2010
Technical Lead
Microsoft, India
08.2004 - 05.2007
Software Developer
Enterprise Development Center, India
10.2003 - 08.2004
Software Developer
Freelance work
01.2002 - 07.2003
Software Developer
Millennium Computers, Inc. India
01.2000 - 01.2002
Executive MBA -
Carson College of Business, Washington State University
Masters Diploma in Computer Science -
Indira Gandhi National Open University (IGNOU)
Bachelor of Science - Physics And Computer Science
RD National College of Arts And Science
Patents
Patent: Plugin Module Based Network Function Virtualization Platform with DHT Ring for State Management.
Filed Sep 13, 2018. us P46271-US01
Patent: Monitoring Cloud Computing Environments with Data Control Policies.
Filed Jun 20, 2017. us 402093-US-NP
Patents
Patent: Plugin Module Based Network Function Virtualization Platform with DHT Ring for State Management.
Filed Sep 13, 2018. us P46271-US01
Patent: Monitoring Cloud Computing Environments with Data Control Policies.
Filed Jun 20, 2017. us 402093-US-NP
Patents
Patent: Plugin Module Based Network Function Virtualization Platform with DHT Ring for State Management.
Filed Sep 13, 2018. us P46271-US01
Patent: Monitoring Cloud Computing Environments with Data Control Policies.
Filed Jun 20, 2017. us 402093-US-NP
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