Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
12
12
years of professional experience
Work History
Business Owner
Supreme Detailing
07.2014 - Current
Prepared bank deposits and handled business sales, returns and transaction reports.
Consulted with customers to assess needs and propose optimal solutions.
Put together realistic budgets based upon costs and fees for successfully operating business.
Developed and implemented marketing strategies to generate new customers and increase sales and profit margins.
Introduced new methods, practices, and systems to reduce turnaround time.
Interacted well with customers to build connections and nurture relationships.
Managed purchasing, sales, marketing and customer account operations efficiently.
Trained and guided team members to maintain high productivity and performance metrics.
Mitigated business risks by working closely with staff members and assessing performance.
Perform Paint corrections to restore original paint finish
Install ceramic coatings on exterior and interior of vehicles and boats
Install Paint protection film on vehicles
Detailer
Reeves Import Motorcars
12.2014 - 06.2017
Vacuumed interiors of vehicles to remove dirt and debris.
Used cleaning, protective, and restorative agents to maintain and enhance appearance of vehicles.
Cleaned upholstery, rugs and other surfaces by using cleaning agents, applicators and cleaning devices.
Washed cars and trucks daily for dealership.
Operated buffers, steamers, hoses, vacuums and other equipment to meet service expectations.
Refilled gas tanks and documented fluid levels.
Restored luster to vehicle interiors, including upholstery and vinyl.
Applied protective agents, including sealants, to protect surfaces.
Detailer
Reed Nissan
01.2012 - 08.2014
Vacuumed interiors of vehicles to remove dirt and debris.
Used cleaning, protective, and restorative agents to maintain and enhance appearance of vehicles.
Cleaned upholstery, rugs and other surfaces by using cleaning agents, applicators and cleaning devices.
Washed cars and trucks daily for auto dealership.
Operated buffers, steamers, hoses, vacuums and other equipment to meet service expectations.
Mixed cleaning solutions, abrasive compositions and other compounds to clean interior and exterior of vehicle.
Maintained clean, tidy and safe work environment.
Maintained car detailing equipment and supplies in optimal condition for daily demands.
Reported daily work progress and encountered problems to management.
Detail Supervisor/Lot Porter
Precision Kia
05.2012 - 12.2012
Oversaw and coordinated staff member scheduling and performance.
Supervised, hired, trained, scheduled and evaluated staff.
Participated in proactive team efforts to achieve departmental and company goals.
Generated and distributed production reports to meet deadlines.
Walked through department multiple times each shift to evaluate and correct issues such as cleaning and stock replenishment needs.
Effectively allocated tasks during high-traffic times to keep operations running smoothly and employees focused.
Education
Associate of Arts - Arts And Entertainment Management
Valencia College
Orlando, FL
06.2013
Skills
Front-End Operations
Performance Tracking and Evaluations
Process Improvement
Loyalty Building
Automotive Detailing
Resolving Conflicts
Timeline
Detailer
Reeves Import Motorcars
12.2014 - 06.2017
Business Owner
Supreme Detailing
07.2014 - Current
Detail Supervisor/Lot Porter
Precision Kia
05.2012 - 12.2012
Detailer
Reed Nissan
01.2012 - 08.2014
Associate of Arts - Arts And Entertainment Management