Rashid Elmi

Safety-conscious security team leader with excellent communication skills and
eye for detail. Physically dexterous to monitor premises through advanced
security cameras. Skilled at handling and resolving conflicts professionally.
Proven leader ready to make hard decisions and counsel companies to long-term

• Skilled at working independently and collaboratively in a team environment.
• Excellent communication skills, both verbal and written.
• Assisted with day-to-day operations, working efficiently and productively with all team members.
• Organized and detail-oriented with a strong work ethic.
• Managed time efficiently in order to complete all tasks within deadlines.
• Paid attention to detail while completing assignments.
• Used critical thinking to break down problems, evaluate solutions and make decisions.

• Mentored team members to enhance professional development and accountability in workplace.
• Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
• Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
• Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
• Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
• Recorded new hires, transfers, terminations, changes in job classifications and merit increases to main human resources files.

• Prepared reports detailing findings of inspections, investigations, and tests.
• Improved quality assurance procedures to minimize errors and increase effectiveness of inspections.
• Identified potential hazards and recommended corrective actions, ensuring a safer work environment for all employees.

• Responded to customer requests for products, services, and company information.
• Processed customer service orders promptly to increase customer satisfaction.
• Maintained detailed records of customer interactions, ensuring proper follow-up and resolution of issues.
• Streamlined call center processes for improved efficiency and reduced wait times.