Rashid Marrow
Bensalem School District
Bensalem,PA
27
years of professional experience
Dependable Truck Driver and Maintenance Custodian achieving zero accidents through defensive driving and strict safety compliance. Enhanced operational efficiency and customer satisfaction by ensuring high standards of cleanliness and effective communication. Contributed to timely transportation and facility upkeep with strong organizational skills and commitment to safety protocols.
Work History
Truck Driver /Maintenance Custodian
9 Years 2 Months- Operated various school district vehicles to ensure timely transportation of equipment and supplies.
- Coordinated daily schedules for efficient route planning, minimizing delays in transportation services.
- Operated various school district vehicles to ensure timely transportation of students and staff.
- Implemented safe loading and unloading practices, ensuring compliance with state regulations.
- Monitored traffic conditions and adjusted routes proactively to avoid disruptions during transit hours.
- Operated with safety and skill to avoid accidents and delays.
- Maintained a clean driving record while adhering to company policies and federal regulations for transportation safety.
- Demonstrated safe driving by following regulations and safety procedures, resulting in zero accidents.
- Successfully navigated challenging weather conditions in order to maintain on-time delivery rates without compromising safety or cargo integrity.
- Safeguarded cargo integrity by regularly checking load securement during transport and promptly addressing any issues that arose.
- Assisted in training new drivers on company procedures, resulting in a more cohesive team dynamic among truck driver staff.
- Determined quickest and safest routes for delivery by using effective planning and organizational skills.
- Trained new custodial staff on safety protocols, cleaning procedures, and equipment usage.
- Improved facility cleanliness by conducting regular maintenance tasks such as sweeping, mopping, and vacuuming.
- Upheld high standards of cleanliness in all aspects of the facility including floors, walls, ceilings, fixtures, appliances.
- Demonstrated flexibility by adapting to changing priorities and taking on additional tasks as needed.
- Provided excellent customer service to building occupants while responding to their concerns about cleanliness or maintenance issues.
- Conducted inventory management of cleaning supplies, ensuring adequate stock levels for operations.
- Enhanced building safety by promptly addressing maintenance issues and reporting potential hazards to management.
- Replaced and refilled paper towel and toilet paper dispensers for users' convenience.
- Emptied trash cans and recycling bins to keep the building clean and free of germs.
- Checked in and stocked inventory throughout the facility.
- Cleaned equipment and machinery to maintain in optimum working condition.
- Kept building premises clean inside and outside.
- Followed safety protocols and safe use of protective gear to prevent injury to self and others.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Moved furniture for cleaning and set up for special events.
- Deep cleaned or replaced flooring, performing stripping, sealing and finishing tasks.
- Maintained cleanliness of restrooms by washing down and properly sanitizing walls, floors and toilets.
- Used hand trucks or manually lifted supplies, equipment and heavy furniture.
- Maintained floor cleaning and waxing equipment.
- Used vacuum and shampooers to clean carpeted areas in offices, lobbies and corridors.
- Used power scrubbing and waxing machines to scrub and polish floors.
- Responded immediately to calls from personnel to clean up spills and wet floors.
- Used organic-based chemicals to disinfect floors, counters and furniture.
- Vacuumed and shampooed carpets, upholstery and other fabrics.
Bus Aide
11 Years 7 Months- Assisted students with boarding and disembarking, ensuring safety and comfort during transit.
- Supported special needs students by providing individualized attention during transportation.
- Monitored student behavior on buses, promoting a respectful and orderly environment.
- Communicated effectively with drivers regarding route changes and passenger needs.
- Maintained cleanliness of buses, adhering to health and safety standards consistently.
- Trained new bus aides on operational procedures and safety protocols effectively.
- Helped students with physical and mental disabilities to board, disembark and ride bus.
- Liaised with bus driver to conduct emergency evacuation drills.
- Informed parents of student behavioral changes to formulate guidelines and solutions.
- Lifted and moved students to optimize comfort.
- Communicated with bus driver to meet students' medical, physical and behavioral needs during transport.
- Operated lift and secured wheelchair to maximize student safety and stability.
- Placed special needs students in designated seats and fastened and secured seat belts before departure to reduce the risk of injury.
- Partnered with bus driver to load and unload special needs students and equipment for safe departure and arrival.
- Maintained clean and orderly buses by conducting regular sweeps for lost items and debris removal.
- Developed strong rapport with diverse student populations through open communication channels and active listening techniques.
- Monitored behavior to keep order and prevent bus driver from being distracted.
- Assisted with safe and efficient boarding of all bus passengers.
- Maintained compliance with district policies related to student behavior management on buses.
- Provided special assistance to disabled individuals.
- Conducted thorough post-trip inspections of buses to identify potential maintenance issues before they became major problems.
- Supported driver adherence to traffic laws by monitoring speed limits, seatbelt usage, and other safety regulations during transit.
- Demonstrated proper use of wheelchair lift, wheelchair tie-downs and orthopedic devices for handicapped passengers.
- Maintained clean and sanitary bus by cleaning and removing trash at the end of each route.
- Supervised and assisted special-needs passengers, offering individual adult attention during transport.
- Checked to make sure students boarded correct bus, particularly for younger children.
- Helped load and unload disabled and non-ambulatory passengers.
Management
4 Years 1 Month- Implemented cost-control measures to enhance profitability across multiple locations.
- Streamlined inventory management processes, reducing waste and improving efficiency.
- Trained and mentored staff on operational procedures and customer service excellence.
- Supervised daily operations to ensure compliance with quality and safety standards.
- Developed training programs to elevate team performance and maintain high service levels.
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Maximized performance by monitoring daily activities and mentoring team members.
- Cross-trained existing employees to maximize team agility and performance.
- Controlled costs to keep business operating within budget and increase profits.
- Developed and maintained relationships with customers and suppliers through account development.
- Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
- Improved safety procedures to create safe working conditions for workers.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Established team priorities, maintained schedules and monitored performance.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
Education
High School Diploma
- Honor Roll
- Awarded Mathematics
Skills
Safety awareness
Driving techniques
Route safety planning
Dependable
Delivery scheduling
Load securing proficiency
Adverse condition navigation
Hazmat handling
Materials transport
Equipment operation
Equipment maintenance
Fleet management software
Basic maintenance
Cargo securement techniques
Physical stamina and strength
Material safety compliance
Equipment handling
Endurance for tasks
Time management
Decision-making
Logistics coordination
Inventory management
Dedicated work ethic
Customer-oriented
Vehicle loading techniques
Routine vehicle upkeep
Order picking and processing
Preventive vehicle maintenance
Dependable reliability
Operational adaptability
Team collaboration
Communication skills
Routine maintenance
Load inspections
Accomplishments
- Achieved [Result] by completing [Task] with accuracy and efficiency.
- Managed the maintenance and repair of [Number] apartments on a [Number]-acre property.
Timeline
Truck Driver /Maintenance Custodian
Bensalem School District
06.2017 - CurrentRead More
Bus Aide
Mv Transporation
11.2005 - 06.2017Read More
Management
Burger King
07.1999 - 08.2003Read More
Belford
High School Diploma
Read More