Summary
Overview
Work History
Education
Skills
Timeline
Generic

Rashida Firey

Laconia,NH

Summary

Effective at working in fast-paced environments to restock and arrange merchandise in an appealing way. Upbeat and friendly team player with a good attitude and willingness to take on any task.

Overview

11
11
years of professional experience

Work History

Shipping and Receiving Clerk

Jaguar LandRover Bedford
04.2022 - Current

I handled incoming and outgoing packages in a warehouse. My job duties include tracking inventory, packaging and weighing items, printing shipping labels and postage, Inspected merchandise and sent damaged pieces for repair before shipment. Also distributing products to other departments. I also scheduled shipment dates to achieve timely delivery, expediting as necessary.

Parts Inventory Clerk (Parts Puller)

Heuberger Subaru
03.2019 - 12.2021

Parts Manager: Ed Lueras 7194255303

My job duties are to locate and pull auto parts. After locating parts for my orders, I package them up for customers which are other dealerships and auto body shops.

  • Moved merchandise using forklifts, pallet jacks and hand trucks.
  • Kept warehouse areas free of debris and safe for all employees with proper storage and maintenance of machinery, tools and supplies.
  • Disposed of damaged or defective items or coordinated returns to vendors for covered items.
  • Perform inventory tasks to ensure the correct amount of items are in stock.
  • Stocked shelves, racks, and cases with new or transferred merchandise.

Merchandiser

Redbull Distribution
08.2017 - 03.2019

District Sales Manager: Tim 7204099194

My job duties were to manage the list of accounts I have been given. When I arrive to my accounts,I stock and fill shelves, rotate and remove expired product, build and set promotional displays for events and holidays, and assist the sales representatives in acquiring new accounts. I learned how to better stock and rotate products to ensure that all product was purchased before the expiration date. I also traveled to do Resets all over Colorado. I learned a lot about the different products from other companies while participating for these Resets. I feel like communication with the Sales Representative is very important and key to success!

  • Established strong vendor relationships to maintain and support business.
  • Assembled promotional displays, including quarter and full-size point of purchase displays.
  • Updated pricing and signage to complete product displays and educate customers.
  • Monitored inventory levels and kept adequate stock in product displays on sales floor.
  • Removed damaged, out-of-code, not-in-set and discontinued items from displays.

Sales Associate

Old Navy
04.2017 - 08.2017

Store Manager: Tate 5129704520

I was a sales associate, on the shipment team. On Tuesdays and Thursdays I mostly unload boxes and separate them into their departments. I also the stock clothes. On Mondays and Wednesdays I would do sign and sale which means I take all the old sale signs down in every department and put up all the new sale signs. I also mark down clearance items.


  • Prepared merchandise for sales floor by pricing or tagging.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Tracked stock using company inventory management software.
  • Loaded and unloaded merchandise.

Customer Service Representative

Verizon
11.2016 - 03.2017

Team Lead: Amir 7192466277

I worked for Verizon Wireless as a Customer service Representative, my duties were to answer phones and help customers, I was a problem-solver, salesperson, device technician, billing expert while being positive and professional.

Provided primary customer support to external customers.

  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Used company troubleshooting resolution to evaluate technical problems and find appropriate solutions.
  • Assisted customers with setting appointments, special order requests, and arranging merchandise pick-up.
  • Recommended products to customers, thoroughly explaining details.


Store Associate

AAfes
03.2015 - 08.2016


Store Manager:Cindy Brown +393357097497

When I worked the morning shift, I would have to open the store and turn on the equipment such as TVs,Tablets, Computer, Display and Demos. Before I do anything else I have to do the Critical count for all the tablets and computers. I also had to get my register for the day, I also accepted returns and defective equipment. Throughout the day I had to do different tasks like Accepting Criticals, Flag out Reports, Setting up POGS. When I was setting up a POG I would have to find each item and make sure they belonged to that POG and I'd have to see the quantity and when we received the items, I would have to space each item perfectly on the wall. Then after that, I would shoot and print labels. I would make signs for displays and bigger items and Price changes. Tuesdays and Fridays I would put out the new releases for Video Games and DVDs. I also would train new hires.

Concession Stand Worker

Regal Cinemas
03.2012 - 07.2013

Supervisor: Ashley 8444627342

I was responsible for delivering exceptional customer service. I was responsible for preparing and dispensing food items and securing payments from customers. I was also an Usher. I had to interact with customers by collecting and tearing tickets, directing moviegoers to the proper auditoriums, and helping guests find seats when necessary.

Housekeeper

Roadway INN
01.2012 - 07.2012

Manager: Nikki 9316476144

My job duties were keeping guests rooms and public areas of the hotel clean and in serviceable condition. Changed bed linens, cleaned bathrooms, picked up trash, swept and dusted guest rooms and cleaned windows, stocked the guests rooms with appropriate supplies.

Education

High School Diploma -

Mountain Valley High School
Rumford, ME
08.2011

Skills

  • Customer Service
  • Organization and Time management
  • Computer skills
  • Stocking and replenishing
  • Warehousing functions
  • Merchandising
  • Forklift safety and operation

Timeline

Shipping and Receiving Clerk

Jaguar LandRover Bedford
04.2022 - Current

Parts Inventory Clerk (Parts Puller)

Heuberger Subaru
03.2019 - 12.2021

Merchandiser

Redbull Distribution
08.2017 - 03.2019

Sales Associate

Old Navy
04.2017 - 08.2017

Customer Service Representative

Verizon
11.2016 - 03.2017

Store Associate

AAfes
03.2015 - 08.2016

Concession Stand Worker

Regal Cinemas
03.2012 - 07.2013

Housekeeper

Roadway INN
01.2012 - 07.2012

High School Diploma -

Mountain Valley High School