Rashida Holmes

7+ years of experience in Management and Customer Service. Reliable Mail Carrier committed to building positive customer relationships and quickly delivering mail. Well-versed in industry best practices and postal delivery guidelines and protocols. Offering Number years of carrier experience on high-volume routes. Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives. Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm. Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.

• Effectively and efficiently coached and train employees' according to company policy.
• Responsible for maintaining a level of customer service to the clients serviced and ensured all employees were doing the same.
• Overseer of deposit and daily operations.
• Handled collections for past due clients.
• Maintained standard company goals that controlled profit, account gain, and customer retention.
• Reviewed credit reports to determine credit eligibility.
• Closed loans to ensure customers thoroughly understood terms and conditions of payment policy.
• Processed and ordered supplies to run the business properly.
• Reported weekly projections to superiors.
• Brainstormed with office personnel on ways to improve business to aid in the success of the company.