Summary
Overview
Work History
Education
Skills
Timeline
Generic

Rashida Ibrahim

Columbia Station,OH

Summary

Efficient receptionist, I excel in delivering compassionate care and exceptional customer service. My strong ethics and effective time management skills have significantly enhanced client quality of life and boosted repeat guest rates. Achievements include building lasting client relationships and streamlining guest check-ins, showcasing my problem-solving abilities and team collaboration.

Overview

4
4
years of professional experience

Work History

Care Giver

Torrid
02.2022 - 03.2023
  • Assisted clients with activities of daily living, promoting independence and quality of life.
  • Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
  • Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
  • Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.

Care Giver

Prefect Hands Home Care
05.2020 - 01.2022
  • Assisted clients with activities of daily living, promoting independence and quality of life.
  • Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
  • Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
  • Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
  • Built strong relationships with clients to deliver emotional support and companionship.

Receptionist

Candlewood Suites Hotel
07.2019 - 10.2019
  • Welcomed each new arrival pleasantly and confirmed reservations and identification.
  • Confirmed relevant guest information and payment methods to prevent fraud.
  • Resolved guest complaints diplomatically, maintaining both guest satisfaction and hotel reputation.
  • Provided exceptional customer service, resulting in a high percentage of repeat guests and positive reviews.
  • Managed phone lines efficiently, directing calls appropriately while providing courteous assistance when necessary.
  • Coordinated with housekeeping staff to ensure timely turnover of rooms for incoming guests while maintaining cleanliness standards.
  • Checked lobby, bathrooms, and common areas near front desk for cleanliness multiple times per shift.

Education

High School Diploma -

Memorial High School
South Bend
05-2005

Skills

  • Respectful and compassionate
  • Time management
  • Elderly care
  • Problem-solving
  • Strong ethics
  • Verbal and written communication skills
  • Team collaboration

Timeline

Care Giver

Torrid
02.2022 - 03.2023

Care Giver

Prefect Hands Home Care
05.2020 - 01.2022

Receptionist

Candlewood Suites Hotel
07.2019 - 10.2019

High School Diploma -

Memorial High School
Rashida Ibrahim