Rashida L. Mitchell
Alexandria,VA
Summary
Management professional equipped with strong analytical and problem-solving skills, ready to drive organizational efficiency. Known for fostering team collaboration and adaptability to changing needs, ensuring reliable and impactful outcomes. Highly skilled in stakeholder engagement, project management, and performance metrics.
Overview
25
25
years of professional experience
1
1
Certification
Work History
Supervisory Management Analyst
US Department of Housing and Urban Development
12.2024 - Current
- Serve as Supervisor of the Public Housing team within the Coordination and Compliance Division in the Office of Field Operations.
- Responsible for the oversight, collaboration, and policy implementation of public housing program rules.
- Resolve programmatic inquiries with HUD Field Office program partners and networks.
Senior Program Analyst
US Department of Housing and Urban Development
11.2022 - 12.2024
- Serve as Team Lead for Outreach and Engagement team in the Office of Fair Housing and Equal Opportunity’s Policy, Legislative Initiatives and Outreach, Education and Outreach Division.
- Serve as civil rights subject matter expert and advises the director on policy development and implementation.
- Coordinate with and advise HUD program offices and HUD's ten regions on civil rights policy implementation as well as interpret existing policy.
- Lead a variety of projects to improve the effectiveness, efficiency, and consistency of programmatic, operational, and administrative policies and procedures related to HUD's fair housing and civil rights mission.
Recapitalization Transaction Specialist
US Department of Housing and Urban Development
11.2018 - 11.2022
- Advised and made recommendations on affordable housing transactions to supervisors and managers in the Affordable Housing Transaction Division under the RAD program.
- Provided advice and assistance to all parties to affordable housing recapitalization transactions; stay abreast of current activities being implemented to serve the larger goal of preserving assisted housing.
- Actively participated in solving some of the Nation's most complex and plaguing problems associated with public and affordable housing.
- Provided technical support and assistance to housing authorities, multifamily owners, as well as HUD field staff with the goal of improving, preserving, and repairing assisted rental housing, which may include leveraging improvements in education, health, safety, and employment.
Senior Management Analyst
US Department of Housing and Urban Development
08.2016 - 11.2018
- Served as a liaison for the Regional Administrator and Field Office Director responsible for facilitating meetings, conferences and events, and communication with HUD stakeholders, including program officials, State and local leaders, state legislators, representatives of industry, foundations, universities, public and private interest groups.
- Established, developed, and maintained constructive and effective relationships with local Congressional staff and state and locally elected officials. Coordinates and arranges briefings for officials on HUD programs and activities, maintains liaison activities with appropriate regional or headquarters officials.
- Served as HUD's primary point of contact for consumer and industry partners, HUD client groups, and the public on behalf of assigned regional area.
- Coordinated HUD program goals and initiatives, internally, and with other federal, state, and local agencies, private sector and non-profit organizations, and planning organizations to ensure effective interagency coordination as well as to build strong and effective internal collaborative efforts and interagency partnerships.
- Coordinated Departmental and Secretarial initiatives, cross-program efforts, and interagency policies and goals, such as place-based strategies, community sustainability, faith and community-based initiatives, and homeless services and assistance.
- Resolved sensitive, controversial, and complex situations, while assessing, identifying, and recommending solutions that balance Departmental requirements with community needs.
- Researched, analyzed, and evaluated policies and regulations to resolve conflicts or other local challenges and customer service complaints, as well as to devise creative, effective, and useful solutions to emerging issues. Responsible for special reporting relating to the field offices of assigned jurisdiction.
- Prepared for, and conducted, informational and technical assistance meetings on HUD programs and Departmental initiatives for current and prospective customers, including state and local government officials, trade and professional groups, businesses, financial institutions, non-profit organizations, and the public.
- Convened, and participated in, cross-program and collaborative team efforts and other significant meetings.
- Identified and developed background material for agenda items and developed stakeholder lists and information on participants’ interests and needs and related topics of discussion.
- Coordinated and organized special events, seminars, ceremonies, and other activities intended to develop interest, generate awareness of, and availability of opportunities to participate in agency programs.
- Conducted reviews of grantee plans and completes periodic community assessments and demographic profiles to identify major community needs, opportunities for new or sustainable development, and to assess the effective use of HUD programs and investments, and any potential conflicts or local inconsistencies between programs.
- Independently performed and or supported the fulfillment of administrative and management functions that ensure compliance with many organizational requirements, including Departmental and Management Action Plan reports; disaster recovery plans and rebuilding actions and reports; timely responses to controlled correspondence and FOIA requests.
- Serves as Acting Supervisor and Team Leader for week of Director’s absence. Responsible for managing staff, providing resolutions to questions and concerns of five (5) staff persons. Responsible for providing weekly report update to Director of Field Operations.
Housing Capital Improvements Specialist
US Department of Housing and Urban Development
08.2014 - 08.2016
- Responsible for planning, managing and independently implementing program segments of the Capital Fund. Provide technical assistance and support to Headquarters and field staff on matters related to the implementation of the Capital Fund Programs.
- Responsible for the review and approval of over $3 million dollars in emergency disaster grant funds for fiscal year 2015.
- Writer and editor for Capital Fund Program related policies and procedures for community-based education tools geared towards field offices and PHA staffs, including portions of newly released Capital Fund Guidebook. Responsible for implementing community-based education strategy for training delivery to assigned regional field offices and PHAs based on customer needs analysis and reporting.
- Composed PowerPoint slide presentations and scripts for satellite broadcast training on Capital Fund Guidebook.
- Convened meetings with key stakeholders involved in planning and implementing grant programs for public housing authorities based on needs assessments analysis and capital planning process. Communicates and meets with PHA residents, community members and stakeholders, public/private and non-profit development entities, foundations and philanthropic organizations, and high-level officials from state and local governments regarding Capital Fund Programs and educate entities on benefits of programs.
- Received, responded to, and resolved programmatic Capital Improvement program concerns for PHAs, including OIG audit findings. Provided community-based support to PHAs and field offices to ensure compliance with grant reporting, obligation and expenditure of LOCCS funds, and Capital Fund programs by conducting satellite webinars regarding Capital Fund program regulations.
Multifamily Housing Asset Manager
US Department of Housing and Urban Development
06.2004 - 08.2014
- Worked alongside Multifamily Production team and external lenders to finalize the closing and the transfer of properties from development to servicing.
- Communicated daily with internal and external multifamily housing stakeholders, assessing customer needs, to ensure compliance with HUD business agreements.
- Processed budget-based rent increases and prepayments of FHA multifamily insured mortgages. Reviewed marketing plans to affirmatively further fair housing and served as liaison with FHEO to resolve deficiencies for all submitted multifamily housing property marketing plans.
- Reviewed and assessed annual financial statements of properties and ownership entities to ensure compliance with program reporting requirements.
- Served as grant reviewer for service coordinator, assisted living conversion, and emergency capital repair grant programs.
- Assessed resident and management complaints, resolved complex issues, and implemented community education strategies for portfolio, addressing urgent matters regarding evictions, rent calculations, repayment agreements, safety and security concerns of site staff and residents, and compliance with Multifamily housing programs. Strategies included conducting open house site visits and resident forums to assess customer needs and housing program service delivery.
- Conducted customer needs analysis and oversight activities of 60 property portfolio, 15 of which were deemed “troubled” based on HUD reporting metrics, consisting of Project Based Section 8, HUD insured, Project Rental Assisted, Capital Advance Grant, and LIHTC properties located throughout the Commonwealth of Virginia. Served as state-wide coordinator for the Neighborhood Networks (NN) program, assessing and approving START business plans for NN centers in Virginia, some of which were nationwide models.
- Responsible for identifying existing and potential problems, based on customer needs analysis, for over 60 properties to provide community-based support and training to site staff. Developed recommendations and assessed varying courses of action for owners and managing agents to utilize to remedy the problem.
- Responded to citizen inquiries and concerns, FOIA requests, IG referrals, and Congressional and White House correspondence in a convincing and organized manner based on assessment of complaint.
- Provided support to field office and regional staff by conducting in-person introduction of educational tools to support new initiative.
Housing Specialist
US Department of Housing and Urban Development
08.2002 - 06.2004
- Housing Choice Voucher Program desk office for Mid-Atlantic region of US.
- Responsible for responding to and performing customer needs analysis of inquiries from PHAs, state housing agencies, and Congressional representatives regarding tenant-based Section 8 program and policies, to include portability, ability to qualify, and available waiting lists within Mid-Atlantic region.
- Served as team member of several Headquarter task forces to perform customer needs analysis of organizational assessment tools, training assessments, and needs for HUD Headquarters staff.
- Resolved concerns of residents and agencies regarding available vouchers and program rules to ensure compliance with portability and waiting list rules. Provided community based educational support to PHA staff and housing agencies regarding waiting list assessments and program service delivery.
- Responded to calls from PHA agencies, social service agencies, and residents inquiring about housing choice voucher program rules. Responded to citizen inquiries, FOIA requests, IG referrals, Congressional and White House correspondence regarding program rules and concerns in a convincing, clear, and organized manner.
- Assisted with initial development of Section 8 Management Assessment Program (SEMAP) webpage for internal and external HUD website based on customer needs analysis of 8(a) contractors and HUD procurement requirements. Assisted with compilation of 8(a) classified small and disadvantaged businesses for database for procurement actions regarding SEMAP training.
Research Associate
TAG Associates, Inc.
04.2001 - 08.2002
- Conducted research and aided senior staff of large housing authorities during several projects, including assisting with the completion of an award-winning HOPE VI applications for the Philadelphia Housing Authority and Alexandria, VA Housing Authority; completed the Community and Supportive Services (CSS) work plan with the staff of the Housing Authority of Kansas City, MO for HOPE VI application, which was based on customer needs assessment and analysis.
- Completed Statement of Work proposals for the development of strategic and agency plan updates for the Norwalk, CT and Tulsa, OK Housing Authorities; performed assessment of privately managed properties of District of Columbia Housing Authority portfolio for purpose of analyzing the benefit of private management and the pros/cons of private and public partnerships; conducted demographic analysis and customer needs assessment of the public housing population for the District of Columbia Housing Authority for the purposes of assisting with the completion of both an allocation and public housing deconcentration plan.
Management Analyst
KPMG Consulting, LLC
07.2000 - 03.2001
- Analyst of team which served HUD’s TARC (Troubled Agency Recovery Team) responsible for performing customer needs analysis to provide technical assistance to troubled housing authorities across the country; assessed needs and deficiencies of troubled PHAs by interviewing staff, performing customer needs analysis and review of PHA management and personnel handbooks, and provided community based educational tools for corrective action to managerial staff; prepared deliverables to HUD and PHAs, including needs assessments of employee responsibilities, personnel policies and procedures, occupancy plans, community, and supportive services plan improvements, etc.
- Engagement Control Head of assigned tasks, including compiling and structuring invoice reporting; assisted troubled housing authorities with responses to findings of management assessment reports by providing community-based tools and support to PHA staff.
Education
Certificate - Public Administration
University of Virginia
Charlottesville, VA12.2024
Master of Urban and Regional Planning - undefined
Virginia Commonwealth University
Richmond, VA05.2000
Bachelor of Arts - Government
University of Virginia
Charlottesville, VA05.1996
Skills
- Ability to evaluate program initiatives and provides timely feedback regarding analysis of effectiveness and recommendations for improvement
- Ability to serve in team lead capacity charged with producing specific deliverables or performing specific tasks on an ongoing basis
- Ability to communicate an organization’s strategic plan, mission, vision, and values and integrate them into the team’s strategies, goals, objectives, work plans, products, and services
- Ability to communicate the assignment, project, problem to be solved, actions to be taken, milestones, program issues, and timeframes for completion to all stakeholders
Certification
American Institute of Certified Planners (AICP)
Affiliations
- Delta Sigma Theta Sorority, Incorporated – Member, Richmond Alumnae Chapter
- American Planning Association – Member
SPECIAL PROGRAM RECOGNITION
HUD Management Development Program, July 2022
ADDITIONAL EXPERIENCE & SKILLS
- Field Quality Management Review (FQMR) Taskforce Team, June 2018 – November 2018
- Selected as taskforce team member, representing Office of Field Policy and Management.
- Community Planning and Development YHDP Grant Reviewer, May 2018
- Performed reviews of Youth Homeless Demonstration Program grant submission for HUD’s Office of Special Needs Assistance Programs.
- Community Compass TA and Capacity Building Program NOFA Reviewer, October 2017
- Performed reviews of TA provider submissions for HUD’s Community Planning and Development Community Compass Technical Assistance and Capacity Building Program.
- Small Contractors Initiative Training Curriculum POTAC, September 2017 – August 2018
- Served as Point of Technical Assistance Contact (POTAC) for HUD and SBA Small Contractor Initiative Curriculum TA workplan through HUD Exchange and Community Planning and Development Technical Assistance Division on behalf of Office of Field Policy and Management.
- Promise Zones Desk Officer – Region 9, February 2016 – August 2016
- Served as Region 9 Promise Zones Desk Officer through rotational assignment for the Promise Zones Initiative in the Office of Field Policy and Management. HUD liaison for three Promise Zones, responsible for coordinating interagency collaborative efforts to address PZ goals.
- Sustaining Our Investments Richmond Field Office Navigator, June 2013 – July 2014
- Served as one of three trainers for Baltimore Multifamily HUB staff during implementation of new initiative promoting risk management analysis of multifamily developments.
Timeline
Supervisory Management Analyst
US Department of Housing and Urban Development
12.2024 - Current
Senior Program Analyst
US Department of Housing and Urban Development
11.2022 - 12.2024
Recapitalization Transaction Specialist
US Department of Housing and Urban Development
11.2018 - 11.2022
Senior Management Analyst
US Department of Housing and Urban Development
08.2016 - 11.2018
Housing Capital Improvements Specialist
US Department of Housing and Urban Development
08.2014 - 08.2016
Multifamily Housing Asset Manager
US Department of Housing and Urban Development
06.2004 - 08.2014
Housing Specialist
US Department of Housing and Urban Development
08.2002 - 06.2004
Research Associate
TAG Associates, Inc.
04.2001 - 08.2002
Management Analyst
KPMG Consulting, LLC
07.2000 - 03.2001
Master of Urban and Regional Planning - undefined
Virginia Commonwealth University
Bachelor of Arts - Government
University of Virginia
Certificate - Public Administration
University of Virginia
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