Rashidah Tyler
Indianapolis,IN
Summary
Highly motivated and committed Medical Assistant with proven history of superior performance at individual, team and organizational levels. Multitasks and prioritizes workloads with little or no supervision. Detail-oriented professional looking to bring medical background and team-building skills to deadline-driven environment. Dedicated nursing student currently working towards Bachelor in Science of Nursing. Solid understanding of role of nurses in interdisciplinary environments. Excellent clinical and people skills.
Overview
5
5
years of professional experience
Work History
Medical Assistant
Eskenazi Health Indianapolis
08.2024 - Current
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Scheduled patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.
- Called patient to confirm apartment and give lab results.
Addiction Recovery Technician
Avenues Recovery Indianapolis
08.2024 - Current
- Assisted patients in developing coping skills and healthy habits to replace addictive behaviors, strengthening long-term sobriety prospects.
- Developed trusting relationships with clients by maintaining a non-judgmental atmosphere while emphasizing personal accountability.
- Enhanced patient engagement and motivation through empathetic communication and rapport-building techniques.
- Checked vital signs on daily basis and contacted supervisor regarding patient health concerns or behavioral changes.
- Reduced medication errors by diligently maintaining and updating medication records for each patient.
- Reordered medication to maintain adequate supply.
- Monitored patient specimen samples and test results to effectively alert supervisors of potentially unhealthy changes.
Qualified Medication Aide
Independence Village Fisher South
07.2022 - 08.2024
- Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
- Provided patients with assistance in completing daily tasks, reducing daily burden on family members.
- Interacted kindly with patients and families and displayed positive, outgoing attitude, resulting in establishment of long-term, professional relationships.
- Encouraged patients to participate in safe physical activity to help boost mood and improve overall wellness.
- Checked vital signs on daily basis and contacted supervisor regarding patient health concerns or behavioral changes.
- Coordinated daily medicine schedules and administration to help clients address symptoms and enhance quality of life.
Back Office Lead Medical Assistant
Concentra Urgent Care
10.2019 - 08.2024
- Provided exceptional customer service to patients while addressing their concerns with empathy and professionalism.
- Assisted in maintaining a clean, safe, and comfortable environment for patients and staff through proper inventory management.
- Contributed to a positive work atmosphere by promoting teamwork, addressing conflicts promptly, and fostering professional growth among colleagues.
- Met operational targets consistently by guiding and motivating medical assistant team to effectively handling administrative and clinical needs.
- Audited samples and refrigerated medications to verify freshness and remove any expired packages.
- Documented patient information in EMR and prepared paperwork for medical staff.
Education
Bachelor of Science - Nursing Science
South College
Knoxville, TN03-2026
Associate of Science - Medical Assistant
Fortis College
Indianapolis, IN08-2020
GED -
Noblesville Highschool
Indianapolis, IN08-2012
Skills
- Patient care coordination
- Medical terminology
- HIPAA compliance
- EMR / EHR
- Patient scheduling
- Vital sign monitoring
- CPR
- Medical terminology knowledge
- Phlebotomy
- Clinical documentation
- Immunization administration
- Reliable team player
- Specimens collection and processing
Timeline
Medical Assistant
Eskenazi Health Indianapolis
08.2024 - Current
Addiction Recovery Technician
Avenues Recovery Indianapolis
08.2024 - Current
Qualified Medication Aide
Independence Village Fisher South
07.2022 - 08.2024
Back Office Lead Medical Assistant
Concentra Urgent Care
10.2019 - 08.2024
Bachelor of Science - Nursing Science
South College
Associate of Science - Medical Assistant
Fortis College
GED -
Noblesville Highschool
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