Secure a challenging position with an organization that will utilize my related work experience and offer career advancement.
Overview
23
23
years of professional experience
Work History
Senior Solutions Analyst
Blue Triton Brands (formerly Nestle Waters)
09.2022 - Current
Enhanced efficiency by streamlining processes and implementing automation tools in solution development.
Optimized system performance through thorough analysis of client needs and requirements.
Reduced project turnaround time by prioritizing tasks, delegating responsibilities, and ensuring clear communication among team members.
Increased client satisfaction by delivering customized solutions tailored to their specific business challenges.
Collaborated with cross-functional teams to design and implement innovative technology solutions for complex problems.
Developed comprehensive documentation to facilitate seamless handoff of projects to clients or other teams.
Established strong relationships with clients through effective communication, understanding their unique needs, and providing exceptional service throughout the engagement process.
Utilized data-driven insights to inform decision-making processes in solution development efforts.
Collaborated with upper management to drive strategy and implement new processes.
Analyzed existing systems and databases and recommended enhancements to solve business needs
Performed internal system acceptance to deliver well-tested enhancements and meet business requirements.
Enhanced project management skills by defining and presenting system solutions and timelines for business needs or technical problems.
Oversaw document development across project workstreams to create internal control statements per compliance and regulatory standards.
Offered input for complex documents to support client-ready final versions.
Spearheaded initiatives that led to the adoption of new cutting-edge technologies, increasing the team''s overall technical competency and competitive edge in the market.
Communicated and explained business requirements to team members to understand and implement functional demands.
Troubleshot incidents reported by end-users to schedule system changes and identify permanent solutions.
Expert Business Solutions
Nestle Waters of North America
05.2019 - 09.2022
Skilled at working independently and collaboratively in a team environment.
Self-motivated, with a strong sense of personal responsibility.
Proven ability to learn quickly and adapt to new situations.
Worked well in a team setting, providing support and guidance.
Managed time efficiently in order to complete all tasks within deadlines.
Excellent communication skills, both verbal and written.
Proved successful working within tight deadlines and a fast-paced environment.
Used critical thinking to break down problems, evaluate solutions and make decisions.
Participated in team projects, demonstrating an ability to work collaboratively and effectively.
Cultivated interpersonal skills by building positive relationships with others.
Organized and detail-oriented with a strong work ethic.
IS Technical and Production Manager
Nestle Waters of North America
08.2011 - 05.2019
Enhanced production efficiency by streamlining processes and implementing lean manufacturing techniques.
Reduced waste and material costs by optimizing resource allocation and inventory management.
Increased overall productivity by identifying bottlenecks in the production process and proposing effective solutions.
Developed a comprehensive training program for new hires, resulting in higher employee retention rates and faster integration into the team.
Collaborated with cross-functional teams to ensure timely delivery of high-quality products according to customer requirements.
Fostered a culture of continuous improvement by encouraging open communication between team members and regularly soliciting feedback on operational procedures.
Mentored junior staff members on best practices in production management, cultivating a skilled workforce capable of tackling complex challenges headon.
Introduced automation and technological advancements to the production floor, leading to increased efficiency and reduced labor costs.
Developed strong relationships with key stakeholders, resulting in better collaboration and alignment on project objectives.
Resolved issues quickly to maintain productivity goals.
Reviewed work for quality and compliance with company standards and design specifications.
Managed internal operational standards and productivity targets.
Managed continuous improvement initiatives to drive gains in quality, flow, and output.
Partnered with leadership on recruiting, hiring and coaching production personnel.
Created streamlined production schedules and collaborated with production employees to communicate objectives and goals.
Evaluated employee performance and provided feedback and training as needed.
Coordinated with other departments to align production with customer requirements.
Collaborated with technical and administrative teams to develop and implement successful corrective plans.
Trained in and implemented emergency response procedures to protect team members and property.
Monitored team budgets to keep projects on task and avoid waste.
Wrote and conducted formal performance reviews for production personnel.
Created and oversaw production schedules and adjusted as needed to meet deadlines.
Team Lead for Master Data team
Nestle Waters of North America
06.2005 - 08.2011
Provide supervision to the master data team in order to provide accurate and timely master data support for all business partners in the field
Daily training, knowledge transfer, and solutions analyst is required, due to the wide range of support provided by master data
Responsibilities include setting up new products for production and creating new raw material components in SAP
Daily communication with Purchasing, Marketing and the Plant Demand Planner is needed for pricing of any raw materials for retail plant production
Key member in 2006 Budget process, which is a 6 month process that requires accuracy, dependability, attending daily meetings, and communication with supply chain, plant controllers, purchasing and accounting in order to meet the NWNA financial requirements
Completed master data support for the NWNA required 2005 year end activities
Provide supervision and assistance for the globe compliant raw material name change project which required a mass change to the material master description field and creation of new contracts
Improved team productivity by implementing efficient project management strategies and streamlining communication channels.
Adhere to Globe and NWNA guidelines and policies in preparation to the Go Live
Conducted regular progress reviews with individual team members to identify areas for improvement and provide guidance on career development opportunities.
Established clear performance metrics for the team which helped in tracking progress towards set targets effectively.
Attend packaging calls for East Coast, Central, and West Coast.
Enhanced overall team performance by providing regular coaching, feedback, and skill development opportunities.
Increased customer satisfaction by ensuring timely completion of projects and adherence to high-quality standards.
Promoted a positive work environment by fostering teamwork, open communication, and employee recognition initiatives.
Created detailed project plans outlining goals, timelines, resources, and budgets to ensure alignment with company objectives.
Served as a role model for the team by demonstrating commitment to excellence, professionalism, and adherence to company values at all times.
Coached team members in techniques necessary to complete job tasks.
Evaluated employee skills and knowledge regularly, training, and mentoring individuals with lagging skills.
Managed schedules, accepted time off requests and found coverage for short shifts.
Promoted high standards through personal example to help each member understand expected behaviors and standards.
Communicated KPIs outlined in annual plan to inform employees of expectations and deliverables.
Solutions Analyst
Nestle Waters of North America
02.2004 - 06.2005
Provide support for East Coast, Midwest, Canada regions and all retail facilities
Basic duties of a master data analyst consist of material extensions, vendor maintenance, updating contracts, and providing A/P and I/P support
Production requirements consist of processing new product sheets, bill of material changes, maintaining routings, and interfacing momo with SAP
In order to facilitate production requests, coordinating with plant controllers, marketing, and the field is essential
Ensure data accuracy and compliance with in the material master
Develop and provide reporting for sales and distribution, accounting, purchasing, and NWNA accurate and timely reports
Ensure accurate data quality for all mandatory views such as basic data, sales org, general plant, accounting, warehouse management, costing, and mrp views allowing production facilities to produce and ensures the accuracy of production reporting
Collaborated with cross-functional teams to develop innovative solutions that met clients'' needs and expectations.
Provided expert consultation on technology implementation, optimizing system performance and reducing costs.
Delivered timely, high-quality analyses to support senior management in strategic decision-making processes.
Led workshops to promote knowledge sharing and continuous learning among team members, fostering a culture of professional growth.
Mentored junior analysts in analytical techniques and methodologies, contributing to their professional development within the organization.
Resolved customer issues quickly and efficiently to enhance overall customer satisfaction ratings.
Enhanced customer satisfaction ratings by resolving issues efficiently.
Executed on-time, under-budget project management on complex issues for senior leadership.
Worked closely with senior leadership to complete projects and solve complex issues on strict schedules and budgets.
Communicating with purchase agents is needed for gathering material pricing standards and contract pricing which is used for costing purposes by accounting
Support for the end of year budget process, month end, and special projects are additional duties that require precise analyst.
Improved client satisfaction by identifying and addressing complex business challenges through tailored solutions.
Streamlined internal processes for more efficient workflow and increased team productivity.
Inventory Payable Coordinator
Nestle Waters of North America
08.2002 - 02.2004
Duties included processing raw materials invoices, coordinating with various account receivable clerks by validating any open items for assigned vendors
Timely payments for goods purchased are mandatory in order to receive discounts, which are tracked by purchasing in order to negotiate contracts
Coordinating with administration assistances is needed for approval and coding invoices that are to be expensed
Daily purchase orders for raw materials are processed in the system, which is needed for ordering large quantities for production purposes
Processing of checks over $75,000 US and $100,000 CAD required proper signatures from authorized managers, and detail back up for support
Other duties involved preparing check authorization forms and maintaining a spreadsheet in order to track all bottle deposit invoices and provided analytical detail for retail, tax department, and financial services.
Managed project timelines for successful completion, ensuring milestones were met and deadlines were adhered to.
Increased efficiency by streamlining coordination processes and implementing new organizational systems.
Managed budgets skillfully by tracking expenses diligently and allocating resources appropriately based on priority needs.
Negotiated contracts successfully with vendors securing favorable terms while upholding high-quality standards.
Accounts Payable Coordinator
Nestle Waters of North America
04.2001 - 08.2002
Lead the fleet process your duties are to maintain the payments process for the transportation of bottle water throughout the United States
Ensure invoices are paid timely and posted in SAP system for all fleet, fuel, truck and van leasing, and repair
Ensure fleet invoices are paid and posted successfully with Company purchase cards
Review and provide documents for the use of fleet invoices audited through monthly statements obtained by US bank
Corresponding with administrative assistants and vendors on the invoice postings and process
Ensure positive customer relationships while processing the invoices
Manage data files received by email and then create BDC session in SAP for tracking large sums of money that are allocated across multiple cost centers.
Streamlined invoice processing by implementing an efficient filing system.
Reduced late payment fees through timely and accurate invoice management.
Managed vendor relationships, ensuring prompt responses to inquiries and resolving disputes.
Assisted with month-end closing tasks, ensuring timely completion of financial statements.
Supported audit processes, gathering necessary documentation to ensure compliance with company policies and regulations.
Maintained a high level of confidentiality when handling sensitive financial data, ensuring the utmost discretion and professionalism in all dealings with internal and external stakeholders.
Education
Bachelor of Science - Accounting And Business Management
Walsh University
North Canton, OH
05.1999
Bachelor of Science - Finance
University of Rhode Island
Kingston, RI
05.1997
Skills
MicroSoft 365
User Acceptance Testing
Enterprise Architecture
Resource Allocation
Agile Methodologies
Process Improvement
Time Management
Cross-functional Collaboration
Team Leadership
Agile Project Management
Cybersecurity
Information Security
Systems Analysis
Requirements Gathering
Business Intelligence
Data Analysis
Project Management
Change Management
Stakeholder Engagement
Problem Solving
Performance Metrics
Business Process Analysis
Product Lifecycle Management
Project Documentation
Technical Analysis
Timeline
Senior Solutions Analyst
Blue Triton Brands (formerly Nestle Waters)
09.2022 - Current
Expert Business Solutions
Nestle Waters of North America
05.2019 - 09.2022
IS Technical and Production Manager
Nestle Waters of North America
08.2011 - 05.2019
Team Lead for Master Data team
Nestle Waters of North America
06.2005 - 08.2011
Solutions Analyst
Nestle Waters of North America
02.2004 - 06.2005
Inventory Payable Coordinator
Nestle Waters of North America
08.2002 - 02.2004
Accounts Payable Coordinator
Nestle Waters of North America
04.2001 - 08.2002
Bachelor of Science - Accounting And Business Management
Walsh University
Bachelor of Science - Finance
University of Rhode Island
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