Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Rashidul Hassan

Ashland,USA

Summary

Motivated Business Analyst with strong leadership and collaboration skills. Committed to continuous learning and driving impactful solutions in dynamic environments.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Business Intelligence Analyst Intern

Ashland University
Ashland, Ohio
05.2025 - Current
  • Designed dashboards, reports and visualizations using PowerBI software.
  • Analyzed data trends to support business decisions and identify opportunities.
  • Created comprehensive reports to summarize key performance indicators and findings.

Technical Support Assistant

Ashland University
Ashland, OH
10.2023 - 04.2025
  • Diagnosed user-reported tech issues via phone, online, and in person.
  • Assisted users in the proper use of hardware and software applications.
  • Documented customer issues and resolutions for tracking and reporting.

SQA Automation Engineer

Automation Solutionz
Dhaka, Bangladesh
09.2022 - 08.2023
  • Designed and implemented automated workflows, collaborating with developers.
  • Monitored system performance, debugged tests, and analyzed logs for automation improvement.
  • Led test case analysis and development, while continuously learning to improve automation efficiency.

IT Executive

Green Delta Capital Limited
Dhaka, Bangladesh
12.2019 - 09.2022
  • Managed installation of hardware/software systems and provided technical support for troubleshooting.
  • Developed IT strategies, policies, and conducted system audits to ensure performance and compliance.
  • Reviewed project plans and recommended hardware/software upgrades based on evaluation.

Education

Bachelor of Science - Computer Science And Engineering

American International University Bangladesh
Dhaka, Bangladesh
05.2018

Master's - Business Analytics

Ashland University
Ashland, OH

Skills

  • Data Analysis & Reporting: Analyze and visualize data
  • Data Visualization Tools: Power BI (Dashboards, Reports, Modeling), Tableau (Visualization, Dashboards, Reports)
  • Data Processing & Transformation: Power Query (ETL processes), SQL (Querying, Database management, Optimization)
  • Spreadsheet Software: Microsoft Excel (Advanced functions, Pivot Tables, Macros, Analysis)
  • Data Management & Optimization: Expertise in querying, aggregating, and optimizing large datasets

Certification

Business Intelligence and Data Analytics (BIDA)

Corporate Finance Institute (CFI) — In Progress

  • Gaining advanced knowledge in data analytics, business intelligence, and data visualization.
  • Covering key areas like data analysis, business strategy, and the application of tools like Power BI, Tableau, SQL, and Excel in real-world business contexts.

Timeline

Business Intelligence Analyst Intern

Ashland University
05.2025 - Current

Technical Support Assistant

Ashland University
10.2023 - 04.2025

SQA Automation Engineer

Automation Solutionz
09.2022 - 08.2023

IT Executive

Green Delta Capital Limited
12.2019 - 09.2022

Bachelor of Science - Computer Science And Engineering

American International University Bangladesh

Master's - Business Analytics

Ashland University